Puyallup Auto Tech

All I can say is about my experience which was not good. Although this repair shop may do good work (they seem like good people) I just have to share my own experience. I had my car towed there because it wouldn’t start and when I jumped the car it wouldn’t stay on when I disconnected the cables. Seemed to me like a alternator problem. Their diagnosis was a dead battery, which I didn’t really agree with so I asked are you sure it isn’t the alternator, to which they replied «we tested it and it is fine». So they charged me about $ 150 for a battery and labor/​diagnosis. I took the car home and within 2 days the battery was dead and the car wouldn’t start. When I tried to jump it the same problem happened. The car would shut off immediately after disconnecting the jumper cables. When I called back they again confirmed that they tested the alternator and that it was fine. At that point I didn’t really trust their judgement to I took it somewhere else. The new shop checked the alternator and let me know immediately that it was shot and needed to be replaced. They replaced the alternator (over a month ago) and I haven’t had any problems since.
Again, these guys seemed really nice I just don’t know why they couldn’t figure out what was wrong with my car. Seemed like a pretty easy diagnosis. I’m disappointed that I had to get my car towed (an extra time) and that I overpaid for a battery that may or may not have needed to be replaced. They’ve been in business for a while so I’m sure they know what they are doing, maybe they just didn’t take enough time/​care to diagnosis my car.

Larry and Glenn are good cats. They have done a ton of work for me and all with great results. They are NOT the low price leader in auto mechanics, but they are honest and do what they say they’ll do. If it’s not right — they’ll get it right. With Puyallup Auto Tech you are not supporting a racing program, a high overhead showplace of a shop, or high flying lifestyles — and I look for that when I build a relationship with a mechanic. Recommend.

A friend who has been a customer for over 25 years recommended them. My car wouldn’t start, had it towed. They got on it the next day, had it fixed by noon. All I can say very fair and honest.