Super Jump Party Zone

It’s a really nice establishment, very clean and plenty of slides and obstacles. The only down side are the employees seem to watch the kids as if they are going to steal something. We understand they can’t run, and we can monitor our own children. There is no need for the employees to «hawk» us.

I have taken my daughter to many fun kids places and this has been the only place I did not like and will not go back. Not to mention this is the first negative review I have ever given. First they don’t allow food in the center which can be understandable if you are worried about kids
Along a mess then why do you have employees that are just standing around. I have never been to a place where the employees just stand around and watch you and your child like a hawk. The two girls working were correcting all the kids on everything they were doing. When my daughter and I went in the game room one of the girls just stood outside and watched us. If your going to have people employed at a children’s jump center then they should like children. Not only did the employees act like they hated their job but they never smiled even when the children were laughing and looked at them they just kept a straight face and didn’t acknowledge them. Like I said we will not be coming back here again.

The staff is so unethusiastic. The only semi friendly person was the one who greeted us at the counter. The rest stood around gossiping about, God knows what and yelling at the kids when needed. My Husband was leaning into the obstacle course trying to guide our child out the exit and he got yelled at to get out when he only poked his head in to help, no other children were near him during this incident. I’ll definitely take the slightly further drive to go to the super jump in auburn or even the other jump place in Tacoma. Even Wiggleworks across the way has a better value for you dollar if your children are small enough. My family will never come back here unless it’s too celebrate a friend of my child’s.

My son just had his 5^th birthday here and it couldn’t of gone better. I was originally nervous by the bad reviews on this site, but my son was determined to have his party here so I booked it anyway.
First off the staff was super nice. I came up to the counter with my arms overloaded with soda, a huge ice cream cake, party favor bags, etc. One of the girls literally ran over to help me, and another one grabbed a cart to assist me. We received a party «assistant» to help out with the party and she was really helpful. The party went great and everything was perfect.
In case you have never walked by this place, know that the facility is HUGE and is kept very clean. They also allow you to use their fridge/​freezer to store any food/​desserts/​soda etc.
Overall this place is great for kid’s parties!

I will never go there again. I can’t believe how they continually told the kids it was time for them to put on their shoes and leave. Before the party I was attending was over. I was waiting for my son to get out of one of the toys. The helper comes up to me and asks if I was part of the party. I told her yes… I know our alotted time was up and I was aware. Just waiting on my son to come out. Are you kidding me? It was 2 minutes… if that that the party time had ended. These people mean business. They actually want you out before the party end time.

My kids love this place, so I brought them here as a reward for having a great week at school. $ 6.50 for an hour and a half… you can’t beat that! Kids 12 and under only though. This place would be better if you could drop your kids off and shop while they play, but a parent or guardian has to stay onsite with them. They have a few tables and chairs for parents to sit and wait though. No food allowed, drinks only. They also have party rooms available to rent as well and I’m assuming you can take food into those. The place itself is a bit dirty, the carpet looks like it could use a good cleaning. (And I can only imagine what the slides and bounce houses have on them!) I’d come back, mainly because the price is good.

The kids love this place… For $ 6.50, you really can’t beat it. Gets the rugrats all tired out. A good deal. Not the cleanest place, or the best put together, but hey, what do you expect?

This is a great place to bring kids to play on a rainy day! $ 6.50 for 90 minutes of bounce, bounce, bouncing! Sadly, I don’t believe adults can jump, I would give it a five star review if we could… but it is a great place for kids to let off some energy!

I have my daughters birthday party here twice. It’s convenient for me and fun for the kids. The price isn’t too bad especially since I don’t have to do any clean up and the kids usually can stay and play more even after the party is «technically» over. We get a room for 90 mins and we get to use the room however we like. If we want to spend more time eating rather than opening presents it’s our choice. The down fall is that they are very specific to what kind of foods we can bring and the kind of decorations we are allowed in the party room. The ice cream we brought ended up being very soft which ended up being a good thing for me but it could bother some parents. I’d still come back and have birthday parties and play dates there.

My 2 daughters LOVE this place to play & the price is more than fair. Sometimes the older kids do get away with being too rough but the staff are all high schoolers who could care less so it’s not surprising. I try to come early in the morning on a week day.

The staff is extremely rude and unprofessional. In my opinion not the cleanest either. My daughter did have fun, but the staff was talking to her like she was a 10 year old. One girl standing at one of the bouncy stations was not very friendly with the kids when giving them directions. The walkie talkie devices they use are very unprofessional because the ladies were just having a personal conversation which everyone can hear. I was so unpleased with the whole experience that I will definitely not be back!

I use to like this place but the older kids get away with being too rough and I was very disappointed in the way the owner treated me on a play date. Talking to me as tho I was an idiot I also didn’t like the way the girls talked to me about my children who are 1 and 2. Talking to people respectfully gets you farther. It’s just a Shane I felt so strongly about the way me and my family were teared I had to write on Unilocal about it. I will not be back needless to say and I will take my kids others places where they are safe and enjoy their time. I would rather rent a bounce house at my house for my kids to play then go back.

Surprisingly great! $ 6.50 per child for 90 minutes, which is the perfect amount of time.
Pros:
Lots of different structures to choose from
Always free play, no ridiculous set hours
$ 1 drinks for sale
Clean
Definitely not too expensive for what you get
Plenty of seating for the parents
Cons:
The seating is uncomfortable
Better for bigger kids – 3.5 plus
The 12 and under rule doesn’t seem to be enforced. I saw some HUGE 12 year olds today. Like, my size.
My kids had a blast today. We will definitely return! The only thing that would make it better would be some hours set aside for smaller little ones, like 6 and under– those «12» year old I saw today were waaaaaaaaaay too big to share play space with the little ones.

I recently had my sons birthday party here and needless to say, I wont be back EVER not even for free play. When I arrived 20 mins before the party, I was not greeted for at least 5 – 10 minutes while standing at the front desk. I waited patiently for the girl to finish checking in a few people and then was finally spoken to. Its clear to me these girls cannot multitask. She called another girl over and I was told she is my «party person» as she put it. I had a few questions as I knew I was going to have a few extra kids than the allotted 11 per party. The parents were going to pay for their additional child and I wanted to make sure it was clear to her that they were planning to pay for their plus 1. He response was, «whoa, you’re asking me way too many questions that i don’t have answers to.» So I stare at her and ask her if shes serious. She turns to the girl behind her, runs the question by her and they tell me, that instead of filling out the 10.00 area below for my +1 to have them pay the 6.50 regular admission fee. So now my question is this, are you over charging people by 3.50 per additional child that are already paying you 125.00 for a party that you are not really doing anything for other than supplying a room? So instead of making the 10 per kid, people paid 6.50 per kid. I’m glad my friends saved a little money due to their inabilities to figure this out. When my friends checked in, the girls told them, «I’m not sure why SHE set the party up this way, but you need to pay over here and fill out another form.» I’m sorry, but I didn’t actually set up the party, I’m pretty sure that’s what I was paying you to do.
None the less, we had about 15 kids total at the party. The kids loved playing on the toys, after the 90 min mark hit, we were all «locked» in our party room. There were two occasions that children needed to use the restroom and the new party person standing at the door with her walkie talkie questioned my guests on where they were going. My guests were told that they had to stay in the room for the remainder of the party. It was explained that the kids needed to use the restroom and she very reluctant to let them out for restroom breaks. One of the kids didn’t make it to the bathroom due to the hassle at the door and had an accident. Awesome.
My son finished his gifts and we were trying to wrap things up. We did not have cake or ice cream, we only had small snacks. With about 10 minutes to go one of the workers informed me that she had another party starting soon and that I needed to hurry up and finish the party. My guests were already cleaning up and trying to get the kids out. I told the girl, I’m working on getting this all out of here. I’m still in the party room cleaning when I was approached by who I can only assume is a manager and in front of my quests she says to me frantically, «UM, you haven’t paid yet!» I looked at her and said, «I know dear, I’m not even at the front desk yet.» We clear out the room, and I’m in the main play area saying good bye to a few guests when she approaches me AGAIN and says, «I REALLY need you to pay right now so I can close out your party before the other one arrives.» Now I’m astonished. Can your system only process one party at a time? What do you need to do for the new party? They obviously don’t pay until the end. And the kids aren’t checked into the computer, they are checked into a hand written page. Did she really think I was going to make it out of the Jump Zone without paying? What kind of people do you deal with on a regular basis? So I pick my jaw up off the floor, walk over with my wallet and close out the party before the system explodes.
My husband took the blue cart to unload the party remnants and I brought it back in. I was told in the beginning that it was their policy to hold a drivers license if the cart was needed to be used after the party. I brought the cart in, waited another 10 minutes to be acknowledged again, as the new front desk girl cannot multi task either. I told her that I brought back the cart and that I wanted to see if they had my husbands license. She didn’t know, surprise. She ran back to find another girl, probably the manager, and she came up to the front desk. She said, «He didn’t give me a license.» I said, «did you ask for one, because it is your policy right?» She said «well no, and he didn’t give it to me.» I said «well that’s probably because you didn’t ask.»
I was happy that it was over, at least I thought that was the end of it. I got a call from a friend that had her daughter at the party, and was informed that she had HEAD LICE! Fresh head lice. So I in turn check the birthday boy, and what do you know, he has it too. That’s awesome. I know we have never had head lice in our house before this party and its ironic to me a handful of kids walked away from this party place with head lice.
Thanks for all of the wonderful lasting memories. I’ll be sure to tell all of my friends.

Brand new bounce place in the mall! Tons of different themed bounce areas.
6.50 per kid for 90 minutes. Which is a bargin.
Bounce house, bounce pirate ship, bounce obstacle house and bounce slide. Also a bounce area for 5 and younger. As always if your kid is timid not the best place, As workers can’t always keep eye on everything