The Nee Spa at The Downstream Casino Resort

Amazing! From the robes, to the hot tub, steam room, and sauna – we haven’t even gotten to the massage yet?! What?!
Need to feel like melted butter – this is the place. Best day of my life! The massage and facial was wonderful and loved the spices and herbs they used, even bought the lavender mask they used. I wear it and dream about the day I can return.
Dropping review to 4 stars. Service and facility still great, but 20% service fee no longer goes to staff that provided service. Price should be the price and if they want to add a standard gratuity fee, that makes sense. A $ 20+ fee that goes to the casino on top of the regular price – that confuses me.

My Down syndrome brother went to have a massage, mind you he’s 38 and gets weekly massages at a Indian casino in California. He was told that because of his «limited speech» someone would have to sit in the massage room and be present when he gets a massage. For one, he is independent with his own house, his own cars and very capable of communicating what he wants and doesn’t want. They act as though he’s an Alien who is dangerous to be alone with. I’ve never seen such discrimination against a person with a disability, especially another Native American. I worked for a 4 diamond Tribal casino with a spa that would never do this. Someone in management is dropping the ball greatly. Hopefully they learn that this is not how a spa/​an Indian casino is conducted.

I spoke to ‘Ethan’ who sounded disorganized/​or new. Nice kid. He told me he’d call me the next day to confirm the reservation because the ‘system’ kicked him out and he couldn’t book the treatment. So I called him the morning of to make the appt and he told me 2 – 80 mins were still open for us. Cool. So, My appt was to start at 2:30, yet they didn’t come get me until 2:40… And the massage didn’t start until 2:50… I thought they were starting late, but I asked the masseus if this was an 80 min massage and she said that it was a 50 min… She apologized and told us that it was only a 50 min massage and that Ethan booked it incorrectly. Apparently this wasn’t the first time he’s done this. They worked with their supv to give us a discount– very sweet ladies to do that for us. The massage was great, but their mgmt needs to understand that the first person we talk to or meet is our first impression of their business. Spa was decent for the price– the pools at the hotel were not part of the amenities of the spa (first for me). They should include that in the package.

Absolutely LOVE this place! I took my fiancé here for his birthday, we got the Couple’s Retreat, which includes an hour long Champagne-​infused Sugar Wrap and an hour Hot Stone Swedish Massage :) Plus an entire day using the other amenities, such as the steam room (our fav), hot tub and dry sauna. Showers, robes, comfy sandals and a hair/​make-​up dressing room with furnished hair products, so that you may glam up again before going out to dinner and playing at the wonderful casino! Words cannot explain how absolutely perfect this experience was! The staff was so helpful, thorough and entertaining! The facilities are immaculate, gorgeously designed! Our therapists, Jess and Sara were the best, so fun! We were so comfortable with them, made us feel like family or long lost friends! They gave my fiancé a gourmet cupcake for his bday too, that was unexpected and so sweet :) After our Spa experience and feeling so relaxed, we felt like having a drink. Guess what? There is a bar station called Lover’s Leap literally 10ft from the Spa. Perfect ;) Highly recommend the Downstreamer Mixed Drink! Overall, we loved it, we were in heaven! We are going back every month! Oh and check their fb page for promos, we got 45% off our visit for following their fb promos! Plus we won all our money back on the slots! BONUS!

Great day spa and perfect location when you are staying at the resort. Everything in the facility was really nice and not only can you enjoy wonderful and relaxing services, they have a beautiful hot tub, dry sauna and steam room to enjoy before and after your services.
I would have given it 5 stars but for two very small things-​I expect the spa to have an aromatherapy touch meaning it should smell like a relaxing spa. I never smelled anything, not even during my «lavender peppermint» née massage. The other is the lighting in the waiting room should be dimmed, not full bright! I’m trying to mentally prepare for relaxation after all.
Tip: be sure to give them your players card for a discount at checkout and be aware they will automatically include a 19% gratuity.
I will definitely be back to this spa. Perfect way for the girls to spend the day while the guys golf or take your significant other for a couples massage. Unfortunately you cannot share the other amenities, each gender has their own.