Lucille Roberts – Bayside

could be cheaper for what they offer, don’t get the machines fixed quick enough. Could use paper towels through the place.

This gym is a very convenient location for me, and I am also glad that it’s an all women’s gym only. I love attending the Zumba classes. They are really fun and the instructors for the entire week are all very different in style and great. It keeps in interesting! I am giving a 4 star though because classes tend to get very crowded, and you need to go very early to reserve your own spot. It gets very tight sometimes.

I have been a member for years and have always enjoyed the variety of classes offered. Recently the gym fired their best instructor because she opened a children’s dance studio 40 minutes. The management said she was the competition and verbally insulted her. I will be contacting the corporate office and filing a complaint. There are many excellent gyms in the area and I am rethinking my choices.

When it comes to customer service this place deserves no stars. The customer service rep Daniel was very rude and not helpful at all. He said i would have to pay to cancel my membership because thats what was in my contract. However, I am currently going to LR with no contract which makes it really funny… A staff at the bayside LR (Dianna） told me twice that I have to cancel my membership two weeks before so thats why I tried to cancel my membership today. Seeing everyone elses review this is very upsetting that this type of problem occurred before but its still not fixed. I will definitely be telling everyone I know that would be interested in going to this gym to rethink signing up for the «no contract’ because its bs. Also for everyone looking for a gym: I highly dont recommend this gym because customer service is rude (especially Daniel hes needed a cup of coffee or something lol), parking is hard, and they lack gym equipment.

Despicable. Deplorable. Unsanitary. Over-​crowded. Bright cheap poison florescent lights beating down. Lots of Karma and Zen– a great bunch of peeps. NOT. Cancellation process, fun times– feel free to contact Shari at customer service in Manhattan. She makes zero exceptions on canceling, only for select people. She will however share her self-​righteous sanctimonious tone for FREE. On top of that she over-​talks your questions and concerns while reading from the company line. As the website states– this gym will change your life. That i am in total agreement with. If you enjoy an overabundance of people in a prison-​like setting, this place is for you. Stay fit and keep on smiling.

This gym has a great price. The group classes are always fun and there’s a variety of different classes to meet everyone’s needs.
The gym is pretty small and it is always packed so expect to wait around for almost every single machine.
The classes are always packed too, and you’ll end up running into other members while exercising. As soon as the classes open, women fight for the best spot, so get there quickly!
The parking situation is terrible. I would only recommend this gym for people who live within walking distance.
I switched to the westbury location which is much better because it’s not as busy, is much bigger, and has a parking lot.

I wish they did have longer hours here on the weekends and more classes here on the weekends but it is what it is! The staff is very nice here. The problem I have is that the people who go there are very rude! Certain people don’t care if they give you no room to move in the class… they just love to stand on top of you! The classes can get very crowded and its really annoying at times especially if it’s a class where you have to move around a lot!

The staff is now more civilized but the equipment is sub par. The 2 flatscreen tv’s downstairs have the volume roaring and closed captioning isn’t on. The noise is terrible and you can’t hear anything. The middle TV is set for some programmed infomercial that is the exact same every time I arrive. Are they getting paid for showing us the same garbage every day? Someone has to show them how to set up the tv’s so that they’re digital full screen.

Wish they had longer hours but LOVE the classes and I can go to any location. Their equipment needs some updating, so don’t make that your goal in this gym. The classes are what keeps me coming back for more.

Honestly I don’t know why this location has such bad reviews. This gym is by far one of the best women’s gym in the area. You can work out peacefully and it has all the equipment a girl needs to stay on track with her weight. They’ve updated their machines along with extending their hours to 4pm on the weekends. The classes are great but can get a little packed depending on which ones your taking. Staff is friendly and very helpful when needed. I just wish they had more TVs located around the gym and not only in the basement. Finding parking can be a hassle but there’s a parking lot about one block up that is paid parking or free after 7pm. The locker room and bathrooms are always clean and taking care of as well as the machines. I’m planning to stay a member for a long time being that it’s the only gym I feel comfortable in. If you think this Lucille Roberts is bad, try going to the forest hills location

So I joined in February 2014. It is a good gym besides there schedule which isn’t that great. I was working 2 jobs so I cancelled online. Later I found out my membership was never cancelled. So they kept sending me mail and emails saying that owed months. When I tried to speak to someone about it no one would help me including the manager there. She was really rude and told me that she couldn’t do anything about it. I had a friend working there and she told me the manager is able to cancel it, but she only does it for her friends which I really think is unfair.

I finally decided to sign up with this gym (after living in Bayside for all of my life) and I do not regret this decision. I joined during their $ 1 reg fee effort and with fees and tax it cost about $ 23. Each month following will be about $ 17 and every 6 months you pay an annual charge of about $ 35. I thought it was a great deal. (Trying to be transparent for the greater good on here! Numbers aren’t exact)
Every time I have gone into LR the staff have been super friendly and helpful! I spoke with 3 different ladies on different occasions and was blown away by the warm customer service. I have to admit in the past I was swayed by the negative reviews on here, but they have completely changed all the old rules and have new machinery which is amazing!
I’ve taken one of the classes and have no complaints, if you’re hesitant to register don’t be!

Horrible! Cancelled one the most popular zumba class from a great instructor. Gym equipments are all brand new but useless. Cancelled my membership and followed my instructor. Best decision ever!

I signed up in March for the Gold membership — $ 16/​mo. Was told cancellation would not be an issue, I just needed to let them know a month in advance.
They close early and with my work schedule I can never make it back to Bayside on time to go anymore. I tried cancelling online about a month ago — I’m told I have $ 104 cancellation fee. If i didn’t cancel, I would end up paying $ 116 by the time the year was up… I go in to ask about cancellation and I’m told there is no fee but I can only do it online. When I tell them it won’t allow me to cancel without the $ 104, they tell me it must be wrong. I go back in on a different day and ask about it again. This time they actually check my membership on their system but it has been put in as a 1yr contract for some reason. At this point I’m really confused and ask them what the difference is between that and the month to month and now they tell me the month to month was $ 20/​mo and the yr contract was $ 16/​mo. Online it shows the Gold membership as $ 16/​mo and the Platinum membership as $ 20/​mo.
I emailed
— they sent me a payment form telling me to cancel by the due date for $ 52 or else they would not be able to cancel my membership. The form doesn’t even have a due date. I tried emailing them again a couple of times to make them understand I didn’t ask for the year contract and I’m still waiting for a reply.
The gym is small but ok if you get out of work early enough or like to go early on weekends. Classes seem ok — I’ve only taken one. Phone app isn’t worth downloading — has wrong business hours. You’re better off googling. Staff for the most part could not be bothered with anything.
I resisted at first but Bell Plaza Sports Club is actually worth the extra money (if you don’t mind the meatheads).

They have BRAND NEW MACHINES people!!! The machines are sooooo nice and easy to use and figure out if you have no idea what you are doing! I love that it is close by my house and it is affordable. I only go in the mornings when there is a class. When the class starts, all of the machines are free to use.
I’m only. giving three stars because they don’t have napkins and spray to clean the machines off when you are done. That’s just crazy and disgusting. I know I sweat all over the machines so I can imagine how many germs are ALL over everything.

A women’s gym that is affordable. Prefer going to a women’s gym with no judgment. All the workers are really nice. Every time you hop off the machines the cleaning lady is right on it. No parking lot but there is 2 hour parking meters. Not crowded, thank god you never have to wait for a machine. I get my money’s worth since it’s really cheap. Satisfying to know that I can go to other locations except the city and forest hills. I love this gym.

Oh how I have missed Lucille Roberts! Where can you take classes for free for only 17 $ a month?!
I went in last week and went in today to officially sign up. Both times I had the same employee assist me. She’s a young girl with brunette hair, and blonde highlights. I’m describing her bc I don’t have her name, but she deserves recognition. *went back to my receipt, her name is Sydney!)
Both times I went in she greeted me with a smile, and answered any questions I had thoroughly. She made signing up a breeze and was so sweet. I inquired about personal training and she gave me all the info i needed and didnt pressure me to buy a package. She was just super professional.
The establishment is clean and I love how there is a seperate floor for cardio, classes, and toning equipment. It’s much lighter in that gym too, and they make my travel worth it. Very excited to start.

It’s a women only gym which is something I prefer and this location is the closest to me and affordable on my budget.
It’s usually not that crowded when I go but it might be because of the classes. The cardio room is empty whenever there is class going on. But you still need to sign up for machines but I don’t find this to be a big deal.
The hours are weird on the weekends because they close really early. They don’t provide spray and paper towel to wipe down the machine before and after usage. I would wash my hands each time after I use a machine. I don’t use the shower period because I don’t feel it’s sanitary.

I like this gym a lot. except that their hours are lame and they don’t offer enough classes throughout the day. They open late and close early. Not a big fan of having to sign up for cardio machines for a max of 30 min either, but it’s usually empty down there when I’m there so I can stay on machines longer.
The classes are fun and I love most of the instructors. There is one I’m not crazy about because she is loud, and difficult to understand which makes it hard to keep up with her. They’re all very nice though. The staff is always pleasant.
I don’t like that there aren’t any paper towels and cleaning spray to wipe machines before and after use. Every gym I’ve been to always offered a way to clean the machines. I don’t know why they don’t have stations like that throughout the gym. It’s not very sanitary.
The equipment is in decent shape and there are plenty of lockers available.
Overall it’s well worth the $ 16 a month

WATCH OUT! Don’t believe what they tell you. my wife was duped. My wife goes in with a friend. She specifically said she DID NOT want to sign a contract. She was TOLD by a staff member that if she pays $ 40 for a one month, there is a no commitment contract. Pays CASH. My wife decides its not for her on the FIRST VISIT it was that bad. $ 40 wasted. Well, it’s not over. A YEAR LATER with no prior warnings or contact we get a call she owes $ 170 dollars. but for $ 40 she can get out of it. Can you say… extortion? So this «no commitment contract… apparently has a commitment».
They have yet to produce a document that says she signed anything. Watch what you sign people. they have a history of ripping off people. and the legacy continues. see «Consumer Affairs».com