HTH Worldwide

I can not say enough about how helpful HTH Worldwide Health Insurance was when we had to use the study abroad travel medical insurance plan the university used with HTH. My daughter was on a study abroad in England from the US. when she fell and broke her ankle in 3 places. This was 9 months ago now. HTH have people all over the world to help facilitate the processes. HTH took my telephone calls anytime of the day and night. And they were so nice, calm, professional and helpful. Whenever I called, the person who answered knew exactly what was going on, so I did not have to reiterate my situation. They had people overseas, working on our case all the time and gave me constant updates to the progress of connecting with the England National Healthcare System. After they had contacted the hospital where my daughter was staying, we never had to contact each other again. They took care of the whole bill for us, I never saw any charges or saw any mail, etc .HTH took full control of the financial side, so that we could focus on my daughter’s emergency situation! Honestly, I have never had any kind of insurance work out as great as HTH Worldwide Insurance. I wish all insurance companies worked like they do, and hired as competent employees as they have at HTH! I don’t write reviews often at all, but if anyone else is in the same situation that I was, I would want you to know about how fantastic HTH Worldwide Travel Insurance. I hope this review helps you when you need it! And thanks for reading it.

I’m curious whether HTH read my previous Unilocal review because out-​off-​the-​blue late last week, I was contacted by an HTH customer service representative asking if they could send me something to show how sorry they were for my poor customer service experience. And what do you know, a UPS Express Envelope showed up on my doorstep today with an apology note from the customer service manager, along with a $ 50
gift card. While I can’t positively say what could have prompted this action by HTH, I must say I that do appreciate it, as it shows their commitment to taking customer service seriously. For that, I’ll give them an extra star.