New Great Wall

Terrible. We decided to stop in and get dinner to go the other night. The kitchen is not clean, and the workers were not using gloves to handle food. Everything was cooked in the same oil, Chicken, fish, egg rolls…
The rice had no taste, and the Chicken with Broccoli was the completely wrong flavor. Egg Rolls were burnt and dripping oil. We were very unhappy and will keep looking for a go-​to place.

We have been getting take out from the New Great Wall for years, it has become the only place we call for Chinese Food. Tonight we called and ordered the D6… Dinner for 6, it comes with Soup, Eggrolls, Lo Mein and Pork Fried Rice with that you can choose 4 dishes off the menu. My daughter went to pick it up and when she returned we unpacked the bags it was then we noticed the Fried Rice was missing. She called to let them know and a woman started yelling that she put 2 quarts into the bags. My daughter then handed me the phone and I heard her yelling at someone in the restaurant. OK I do understand Chinese but her tone was nasty and she went on and on for over 3 minutes. She came back to the phone again to state she put 2 quarts into the bag and then added that they have cameras. I then became irate because I felt with that last statement she was accusing us of stealing and that was not the case, they simply forgot to put the rice into the bag. She asked me to count the quart containers and I then assured her that I was educated and I could count to 1 maybe she should learn to count to 2. My son took the phone from my hand as I was becoming agitated when he put the phone to his ear, he heard her call me the «B» word, with that he hung up.
All we wanted was the container of rice and that became a huge issue with them. I told her we would be finding another place to get our take out from and she seemed unfazed. It is sad because we have come to enjoy the food and now we have to shop around and with Chinese that can be tricky!

So, we went back to this place less than a week later to pick up some take out. My partner is kind of paranoid about some foods actually being vegan (even when people tell us they are) and so he asked again about the foods he had already been assured on his last time contained no animal or dairy. I would have never asked again, but it is a good thing he did, because it turns out everything has oyster sauce in it. This wasn’t really a secret and it is not clear why no one could tell us that on our initial visit.
I was so bummed. They assured us it was only a «little bit» of oyster sauce. Since it was only a little bit, could they leave it out of the batch they made for us? (We were the only customers present and they did not seem to be working on any other orders.) No, they said they would not do that. So all we could basically have is anything that is in a «white sauce” – which is not much. We got a tofu with steamed veggies and an order of veggie mei fun. I wasn’t crazy about either.
They were fairly polite and apologetic about the whole thing, but between being told incorrect information the first time and their inflexibility on the second visit, we won’t be back to the New Great Wall.