Gerber Collision & Glass

STAY AWAY — NOT TRUST WORTHY.
I was recommended by State Farm Insurance company to take my vehicle to Gerber for a small repair that was estimated at $ 450 by an appraiser. The ended up to be about $ 1,600.
The collision was very simple. When I took the vehicle to Gerber, 24 hours later Gerber explained that there was a small crack in both of the front headlights that needs to be replaced. When I spoke to the employee, he explained that the parts would take a few days. The next day, I was told that the car would be ready the next day. #1 There was something fishy with the story. #2 — when I asked to see the cracked headlight for proof because there was no way a small fender bender could cause such significant damage to the headlights, he had explained that he threw the headlights away in the garbage and the garbage provider picked it up the previous night. I expressed my disappointment to the car advisor but he was not helpful. I would not recommend this company & I am very disappointed that State Farm would use such a company. Overall the work was fine but I was ripped off.

The experience I had with Gerber was unbelievable! From the day I dropped off my car and the day I picked it up, the communication great! I received emails everyday with a status update about my car. Also, they were able to finish my car quicker than expected. I could not be happier and glad my insurance agent recommended Gerber on 8813 Ice Dr. in Raleigh.

They were great! They kept me informed everyday on the status of my vehicle. The estimate of damage only took ten minutes of my time. They went above and beyond the area of my bumper they needed to fix and now my entire bumper looks BRAND NEW. They also cleaned the inside of my headlights for free. They were great and I definitely recommend them!

I was recently rear ended on 40 and needed to get my bumper inspected and replaced. My insurance company offered a list of establishments they directly worked with, and I’m so glad I chose Gerber.
The staff was extremely helpful and friendly, and kept me in the loop throughout the entirety of the repair. When I picked up my car, I was shocked at how great it looked– it looked brand new! They went the extra mile and removed the splattered paint I had (unfortunately) driven through from the side of my car, and did a wonderful job replacing and painting the bumper.
All in all, I highly recommend Gerber, and would suggest giving them a call next time you need an auto repair!