Gigi’s Cupcakes of Raleigh

I love that a cupcake can satisfy that craving for cake without having to make or buy a whole cake. Had heard about Gigi’s and went by 4 days before Valentine’s day to try them out before ordering some for V day. I got the Hot Kiss, a dark chocolate cupcake with pink buttercream frosting, chocolate icing and heart shaped sprinkles. It was so cute! The icing was heaped up as high as the cupcake itself! So what was the problem? The cupcake was so very dry. Could it have been cooked days earlier and refrigerated or frozen and thawed? I will never know because there will not be a return visit. The icing was just too much.

I usually love Gigi’s. And when I say love, I mean avoid even driving past it just to avoid it love. However, on my most recent two visits, I received some very stale, essentially non-​savory cupcakes. I didn’t even want to eat them anymore. 3 stars just for the inconsistency and not knowing the quality of the cupcake you’re getting.

We love gigis but this location always has lack luster service. We have been to this location 3 times now and I know they close at 8pm. We get there around 7ish. no later than 715pm and there is always just a few cupcakes left. I am a business man and I know that u don’t want to have lots of cupcakes left over especially since you pride urself on freshness but every time I go in there they are busy and customers around me are talking about the limited quantity. It looks like u could examine ur business and do something about this location. The other two always have a great selection everyone we come in. We will always remain customers because the product is great but this location will be off our list.

Love the cupcakes and the service at this location.

Best cupcakes I’ve ever had! The cake is so moist and the icing is wonderful. There’s a ton of icing on top of most of the cupcakes, which I love. For those people complaining about the cupcakes having too much icing there are cupcakes with less icing or you can scrape some off. If you want a wonderful dessert go to Gigi’s!

Love the cupcakes and great customer service!

If you are looking for a cheap dessert, Gigi’s is not for you. If you want to indulge your sweet tooth, run don’t walk to Gigi’s. First of all, I have NEVER been to a cupcake shop that sells cheap cupcakes. They are ALL expensive so having said that, get over the sticker shock.
The flavor selection is pretty good. I tried the carrot cake and wedding cake versions. I also ordered mini cupcakes for a school birthday party which worked out really well for 4 year olds. Yes, you can get a cupcake that is not as big as your head at Gigi’s.
The batter taste fresh and the frosting taste homemade like what I do at home. You can taste the quality in every cupcake and isn’t that what you are really paying for?
They also have gluten free options if you need it. Overall, I am a big fan of Gigi’s and will continue to get my «fix» there.

I love cupcakes! And I’ve heard nothing but great things about GiGi’s. well, I’m sorry to say that they are not what they’ve been said to be. I went after work around 4pm on a Monday. The goal of my visit was two-​fold. One reason that I went is to try the cupcakes, obviously. The second reason that I visited was to find out if they made the extra large cupcakes for my son’s upcoming birthday.
The first part of my review is of the actual cupcakes: I ordered one Kentucky Bourbon for myself and one chocolate on chocolate for my husband. Mine was phenomenal. When I brought them both home, I let them chill in the fridge and mine was more like a muffin with icing than a cupcake. It was reminiscent of a type of carrot cake with the nuts in it. My husbands, however, was AWFUL! There was too much icing, the cake was really dry and it just wasn’t good.
Now, for the second part of my review is about the pricing. Okay, I get it. It’s a fancy cupcake ’boutique’ so it’s pricey. I didn’t mind paying $ 7 even for 2 cupcakes. I expected it. When I asked the girl behind the counter if they made the extra large cupcakes she informed me that they in fact did. I was really excited about this, so I asked how much they were. She completely shocked me when she said «they start at $ 50»… $ 50??? for a CUPCAKE? I don’t care if it is dipped in Gold and served on a Platinum plate. ITS A CUPCAKE! I won’t return. They are crazy.

Not worth the hype. I had high hopes for Gigi’s. I’ve heard of it from many sources, and I’m a sucker for cute bakeries. I had the chocolate chip cookie dough. The icing ended up being pretty good, as was the service, but pretty good isn’t good enough for a cupcake that was very dry and lacked flavor. Definitely not worth the $ 3.50 I paid or the calories I consumed.

Eh, so the cupcakes were pretty and tastey… But the fact is, they’re cupcakes. Very pricey cupcakes. Went for the sole purpose of scoring a contribution to my office pot luck. While they did the trick, they weren’t much of a hit.
If you like cupcakes (or despise baking for a crowd and find yourself in a pinch, like myself) this is worthy of checking out.

Cupcakes are okay but incredibly expensive. If you have the money I guess it is worth it but definitely not for those on a budget. Staff is really friendly and sanitation is flawless.

Ordered online. Great selection and great customer service at pick up. I will definitely become a repeat customer!

It’s been hit or miss with this place. Sometimes I love it and the cake is super moist, but other times I’m just underwhelmed. Not a huge icing fan, so they are a little over the top for me.

YUM YUM! My favorite so far is the strawberry margarita. Delish! I can not eat all the frosting (there is a ton). The cake part is my favorite, moist with real strawberries inside.

Dry cupcakes. Too sweet and very artificial tasting. I will go to Whole Foods or a local bakery that bakes cupcakes from scratch rather than a place that unloads frozen cupcakes onto a tray. They depend on the copious amounts of frosting to make up for the dry and tasteless cupcakes.
Service is also important and that is another area this place lacks. Let’s also discuss how the cupcakes sit out all day to dry out. Disgusting. Never again.

I purchased cupcakes from Gigi’s for my wedding reception in place of the traditional wedding cake. They also had a beautiful stand I could rent to display the different mini cupcakes in three tiers. They also offered delivery with a small fee. The service was decent and the cupcakes were a big hit. It made for a sweet memory :)

This place is SICK — in the good way. The creativity is phenomenal as is their execution. You may see a lot of reviews saying that there’s too much icing or they are way too sweet… ya know what? It’s a cupcake. Too much icing? Take some off. They also have the mini versions if you are a bird and can only take in so much.
As soon as you walk in and see the display case, you should know what you’re getting yourself into — and there is no going back. Gigi’s is the best cupcake you can ask for, whether you finish it or not.

I just went to Gigi’s and half way through my cupcakes, I felt very compelled to write this review and I hope the store manager see this.
The girl that was closing tonight (3÷26÷14) was HORRIBLE! She has no customer service skill and needs to be fired! I arrived 15 minutes before closing while she was cleaning up. She gave me a look like she hated being there.
I purchased 3 cupcakes despite the horrible attitude. Blueberry cobbler, Strawberry shortcake, and (can’t remember the name) Strawberry frosting with yellow cake.
All very sweet and dense. I accidentally knocked over one of the cupcakes with taking it out of the box and the frosting didn’t move. My boyfriend commented that it tasted like they were made out of a box. Frosting doesn’t need to be taller than the cupcake itself.
Personally I am not a fan of franchise cupcake stores. I live in Oberlin Court, so I didn’t have to deal with parking but it was horrible walking home.
Overall the cupcakes were good, but I have had better. Customer service was horrible. I had high hopes, since I walk by it on the way to OC Bar & grill.
Sorry I will not be a repeat customer. :(

Gigi’s has me baffled. Every time I eat one of their cupcakes, I think to myself «self, this is an extremely sweet dessert treat that you are eating right now, you’ll need to run about 12 miles to make up for this». Yet, I continue to find myself craving Gigi’s cupcakes specifically and frequent it often.
Yes, they put a TON of frosting on each cupcake. Yes, they are a little pricey. But no, I do not care. One bit. I love the variety of flavors that they have available every day and the easy online ordering. Definitely my favorite cupcake shop in Raleigh so far (but completely open to other suggestions!!!)

The Mochaccino is very tasty. Great flavor, the icing is not overly sweet, and there is a nice little filling in the center of the cupcake. I didn’t care for the sprinkles but they definitely add a nice decorative touch.

Thanks to wanting some chocolate and having my handy Unilocal application on my phone, we found this place not too far from where we were.
I had a delicious cupcake that was chocolate and buttercream. Thank God they only had one or I might have had another. Interesting selection though much smaller I am sure at the time of night we arrived.
Hubby is not a fan of cupcakes so I doubt I can drag him back here. And luckily or unluckily it isn’t close to home for me.
But if they start putting koishs in the mall I am in lots of trouble!

I thought I wrote a review on Gigi’s, because I came here a month ago. It was brought to my attention that I did not.
If you like Gourmet Cupcakes, Gigi’s has a great variety to choose from.
I love the Midnight, and these Cupcakes and not too sweet, they do not tingle you pallet with too much sugar.
When I walked in the first time I was greeted right away and welcomed to the store. So may delicious delights to choose from but only one for me. If you buy a dozen they are reduced to $ 2.75 each.
I ordered and the Cupcake was packed in a neat little gift box. They have different size boxes for the amount you order. If I ordered two I would have ate them both, alas only one, I know it is a lonely number but ½ the calories of two.
The parking is good, but weekends are challenging. The business is very clean and bright. Even the cupcake in the bathroom.
They way the Cupcakes are presented are top shelf and oh so goooooood !
Yum Yum !
Hey Ron even likes them !

Hey there, you little cupcake! There’s something captivating about eating fun-​sized food whether you’re talking candy bars, sliders or of course, cupcakes. Maybe there’s less guilt, but I don’t think there’s actually less calories since you usually end up eating more of ‘em! But who hasn’t gazed at a display case of tasty looking baked treats and totally caved in?
Over at Gigi’s Cupcakes in Oberlin Court, you’ll definitely have to suppress the desire to over-​indulge. The place was busy even though it’s only been open for a couple of weeks. Inside, Gigi’s is cute but not over the top like the Cupcake Shoppe on Glenwood. They’ve got about 12 flava’s each day at $ 3 a pop ($ 33/​dozen), not bad at all. I ended up grabbing a piña colada, Kentucky bourbon pie and a chocolate one complete with white swirls on top! Size-​wise, these treats are somewhere in the middle and just right. My first victim, the choco cupcake had plenty of good frosting with dense cake and cream filling, a solid effort. The piña colada was even better, a bit too much frosting but packed with moist cake.
Service at Gigi’s was friendly and welcoming, my cupcakes got packed in a nice 4-​cake box with cut-​outs and sticker. There’s a handful of tables to sit at if you want to inhale your cupcake quickly. And this location is the only one in NC for this TN-​based cupcake chain. So yeah, I wish it was an independently owned-​shop but Gigi’s still does a pretty good job delivering reasonably priced, frosted treats! Check em out on your way over to Oberlin Court or Cameron Village.