Hayes Barton Nails

A really terrible experience from beginning to end. When I arrived I asked for a pedicure and gel manicure. A gentleman (who ended up being my manicurist) hovered over me while I picked out my color and had an opinion about every bottle I touched — this is not an exaggeration. During my pedicure, he didn’t cut my toe nails, just filed them. I asked him to cut them — he did not. I ended up cutting them when I got home from the salon. They were also completely uneven. And, to make matters worse, the water was so cold to which he explained that was as warm as he could get it. During my manicure, he again would only file my nails. I had to ask three times for him to clip them. At the end of it, he used this file to «finish» my nails that was incredibly painful. He was really rough so I asked if he could tone it down to which he said we should just skip it. …but he’d already started and was four nails in… I wanted it even. To make matters even worse, my polish chipped a day and a half later. Insane. It’s gel and I’ve never had this issue. Plus, it was $ 5 more than any other place I’ve gotten a gel manicure in the Raleigh area. I will never return. I had high hopes because I’d heard really good things, but it was an awful experience during and well after.

Best nail salon for many reasons ! The gel last almost 3 weeks. Best results I have gotten from any salon. They have the best staff and little to no wait time ! Highly recommend this place !!

I am very disappointed in this place. I intended on having a mani pedi, but after the rough, rushed and sometimes painful pedicure, I decided it was best I leave. For such a beautiful neighborhood, and haven been recommended, I expected more. The gentleman attending me was not only insensitive to my request to be more gentle, but unprofessional in his conversations with other technicians.
I’m sorry to post unkind words, but I cannot recommend this location.

I’ve been going to Hayes Barton Nails for about three years and have always had a good experience. The ladies are very friendly and make you feel welcome. The salon is always clean and inviting and parking is easy. You can count on consistent quality of service, no matter who you see if you’re a walk-​in, but appointments are easy to get as well. Highly recommend!

I am literally so confused by these reviews. I have now visited Hayes Barton over 5 times, on various days, at various times of the day, and I am utterly unimpressed. I go here because it is literally in my neighborhood. I have gotten manicures, pedicures, and shellac manis. The latter have NOT lasted close to the «two weeks» that are «guaranteed», and to top it off I just got charged ten dollars to have my shellac nail polish removed, even though it has been 10 days (thus under the «guaranteed» 14) and there were 4 fingers that were half-​peeled off. I also got a polish change; you’d think they would throw me a bone with the shellac removal since (1) it didn’t last as long as they said it would and (2) I still paid for another service. NOPE. $ 18 for a polish change. What a crock of XXXX. I have a gift certificate that my hunny got me and that is the last time I will be going here. I’d rather drive 20 mins to T and M nails to get REAL Service. What a joke! Don’t waste your time or money!

I’m really surprised at all of the good reviews. My recent experience was NOT good. It was my first time at this salon and I will not go back. My technician was very sweet but I didn’t appreciate having her husband hovering over us chewing gum while she did my nails. Nor did I appreciate the way she was trained to remove a loose acrylic nail … by sliding this fake plastic nail between the acrylic and my actual nail. It was very painful (because, clearly, only part of the acryic was loose) and actually caused bleeding under my real nail.
I’ve had acrylics for about 10 years and have never had anyone try to remove a loose one that way. Usually, they file the acrylic down as thinly as they can, and they peel pieces off slowly with some clippers. I felt like I was having my nail pulled off. She did stop after I told her to because I was in obvious pain, but this is simply not a technique I think anyone should ever employ to remove acrylics. There is just too much possibility of damaging the nail bed by doing it this way. il. I just hope my own nailbed hasn’t been permanently damaged (I haven’t taken the polish off yet to look).
Lastly, I noticed that everyone else was getting a neck/​shoulder massage while their nails dried. I wasn’t offered one and my technician disappeared into the back while my nails were drying.
On a postive note, my nails do look good. but I simply won’t go back since this is their method of removing acrylics.

I’ve been going here since I moved here a year ago. The new location is amazing! Always clean and amazing services including waxing. They even add a nice shoulder massage with pedicures. I live in North raleigh now and work in Durham but still drive here to get my nails done. Some of the shellac colors don’t last as long but that’s the color I’ve noticed not the person doing them!

3 stars because:
It was a nice salon and no long wait, but the quality of my gel service was not very good, and I’ve gotten it done better at salons for less. I had to get my service redone at my usual salon sooner than I hoped to, but overall, good experience. more of the kind of salon I would go to if I wanted to impress a friend but if i want my nails done the way I want, i’ll go to my usual place.

Hayes Barton Nails is a gorgeous salon located in the Five Points area. My mom, sister and I went together and they got us in right away. My sister is a regular with Tracey and loves this place. I saw the only guy in the salon and while he did a great job on my mani/​pedi, he could have done a better job on the foot massage. (Too fast and not enough pressure.)
We all left the salon happy with our nails. One note, I love red on my toes and found the selection of OPI reds a bit lacking, though they did have a diverse selection of colors overall.

I got my first shellac nail manicure maybe a year ago (@ my old/​regular place — NOT HB). I loved the toughness & durability but I had 2 issues: first, it would only last 5 – 7 days before it would start to peel & when removed, my nails would seem brittle. A friend suggested I try Tina @ Hayes Barton. OMG.
The place is awesome — very large, wide open, very clean. Everyone s friendly & professional. Someone did get started with a foot massage (a long, good one) before Tina could get to me (versus me just soaking solo)… The pedi was great. But the shellac is what keeps me going back. They guarantee no peeling for 14 days & it is true. It is such a different experience, I’m wondering what product the other place was even using. They soak it off (not scrape) so my nails felt strong when bare.
I’m happy I found this place. I’m a new regular.

I read some bad reviews on other sites. I had a fine experience and would go back again. They seemed to have good relationships with their regulars; I did not feel slighted.

I would tell you the best thing about Hayes Barton Nails, but I can’t pick just one… the first thing is… NO WAITING…
yes… you read it right… I have never walked in… and had someone tell me… «we take you now»… sat in the pedicure chair for 45 min as my toes shriveled into little raisins waiting for someone… anyone… to come over and greet me.
The 2^nd most fantastical thing about this place is that they have a lady there that will rub your shoulders while you wait for your toes or nails to dry… at no charge. She’s like the den mother of the place and personally I love her like my own mother. God Bless Her! You’ll love her too!
Last, but not least, it’s a dang good pedicure and you won’t be there for 2 hrs… $ 27 in and out.