Menchie’s Frozen Yogurt

Woohoo1As good as it gets! It is a nice place to be. The manager is a nice person. Clean, good service, and moderate prices. Perfection

Fun flavors constantly changing! Great friendly staff and super fresh toppings!
There are always sugar free, gluten free, and low cal froyo options. The area around the fresh fruit toppings, cereal, candy bars, nuts, and other toppings stays clean, even when the shop is slammed.
We are regulars and keep going back for more :)

I tasted one of the flavors, pomegranate something or other. It was good. I guess you pay by the ounce because there is only one size cup. That might be obvious but it wasn’t obvious to me. I ended up not getting something but I would go back the next time I’m in the mood.

I love frozen yogurt as an alternative to ice cream. I also enjoy making my own combinations. I usually make the same thing. This location was immaculate and had great toppings. The weather was very nice, so we decided to sit outside and enjoy our cool treat.

I tried Menchies for the 1^st time when I got one of her coupons in my mail. When I walked in, there was no one there in the front of the store. The store was very clean so when I dropped a small amount of my tasting sample from that little tiny cup, I felt terrible. An Asian woman appeared from the back of the store & frowned at me when I apologized for dropping it. She grabbed a towel & wiped it up quickly, I apologized again. Got my food, really enjoyed it & when I was done as I was leaving, I turned to say goodbye & thank the lady, but she ignored me. Could she have been that upset? I guess everybody has a bad day, so I might return.

Love this place! By far my favorite place for froyo. Lots of flavors to choose from with more toppings than any other froyo place I have visited. You are encouraged to sample all of their flavors. Friendly staff, reasonable prices and clean. Seating indoors and outside. They usually have a doggie bowl with water outside which is nice for the pups.

I was so excited to find a menchie’s close by my house! I absolutely adore their marketing, flavors, & bright & colorful shops.
When I walked in, there were no customers & only one employee. She greeted me & I went to the wall of flavors. I always have a hard time choosing, because they’re so many yummy choices & they’re always rotating them in & out. Today I chose the pineapple cake flavor. Heaven in a cup! It tasted just like fresh pineapple cake. I added gummy bears, fruity pebbles, kiwi, & strawberry to make me fro-​yo complete.
For as much as I got, I only paid $ 4.69. And I got to pick out the spoon. :) They have choices of spoon colors with different menchie’s characters on them.
The store was clean & all the toppings were fresh, organized & the bins clean & neat. They have inside & outside seating. Parking isn’t an issue.

I love this place. The flavors are all good which makes it hard to decide and their «sauce» selection is some of the best I’ve found in this type of establishment. And I have to mention the main staff person, she is always so friendly and remembers you … I love to watch her interact with the kids that come in.

I went for the first time a few days ago and now I think I am addicted, I had to return today. And while doing the Unilocal check in I noticed they had a $ 10 for $ 5.00 voucher. I sat in my car, bought that and walked into Menchie’s waving my phone in happiness. I came out with a big container of frozen yogurt for hubby and a nice cup of frozen yogurt for me. They have a huge selection of flavors, the combinations are to die for, and they have every topping you can imagine. The cashier is filled with smiles and you can have as many samples as you want as it is do it yourself and no one is counting. Menchie’s you are a wonderful, delicious and happy place.

Menchie’s is a great place to take you children for a special treat. It’s really unique that you can make your desert the way that you want.
Always met with a smile when we walk in the door, Guaranteed pick me up!

Menchie’s, how do I love thee? let me count the ways:
All the toppings your little heart (or stomach, rather) could ever want, from fruit to candy and everything in between.
Flavor options: their flavors change just quickly enough to keep you interested, but not so fast that you can’t get something you’d want. I think there’s 12 or 14 different flavors, and vanilla, chocolate, and the «original» tart flavor are always there. Some of the flavors are so amazingly accurate it’s freaky: the root beer float flavor, the angel food cake flavor, and many more. The flavor and consistency of the yogurt-​not too runny, not overly sweet, is better than any other place I’ve tried. And I’m a frozen yogurt addict: I’ve tried pretty much every place from Brier Creek to Wake Forest. The flavors are also seasonal: watermelon sorbet in the summer, pumpkin spice in the fall, that kind of thing. Also there are plenty of sample cups so you can try before you buy!
It’s easy to find out what flavors they have because they have a Facebook page they update nearly every single day. You can also post on the FB page to request your favorite flavor, and they’ll put it back in the rotation pretty quickly. If you search on Facebook for «Menchie’s Sutton Square» it will pop up. The FB page also keeps you updated on any specials or deals currently running. A lot of restaurants/​food-​centered businesses start a Facebook page as a means to communicate with their customers but don’t keep it up to date, but Menchie’s Sutton Square location is a great example of how a business can use social media to improve their customer relations. Have a request or a question? Post it and they’ll get back to you, usually within 24 hours, and with an actual person responding instead of the boiler-​plate responses a lot of companies use on social media these days.
If I’m feeling like I want to go out for dinner, a Jason’s Deli salad bar and Menchie’s for dessert is one of my go-​to date nights with the hubby. While I’m sure I’m consuming more yogurt calories than I realize or care to admit (I can eat a lot of frozen yogurt, you guys. My husband jokes I have a second stomach for ice cream/​fro-​yo) it feels SOMEWHAT virtuous and is also relatively inexpensive AND I can go in yoga pants and no makeup. Can’t beat that!
They also have containers in a small freezer that you can take home with you, which is great if you want to have a relatively healthy dessert option in your freezer so you can resist the temptation of those evil Ben and Jerry’s pints that call to you longingly from the frozen foods aisle while grocery shopping. Mayyyyyybe that’s a personal problem, but hey, every little bit counts when it comes to healthy eating! I was also very thankful for these take-​home containers last December when I had my tonsils taken out at the age of 32. Me and some fruit punch sorbet spent a lot of quality time together for about two weeks after that ordeal.
While there are other Menchie’s outposts in other parts of the Triangle, including one on Creedmoor not terribly far away, this location has something the other ones don’t have: Helen. Helen is, I believe, the manager, or possibly the franchise owner, not certain which, and she is cheerful and friendly without being overbearing. Her kindness and enthusiasm to provide great customer service is just her personality. I’ve never seen her without a smile on her face. If you come even just a few times, she’ll remember you, and the flavors/​flavor combos you’ve liked in the past, and she’ll give you a recommendation of a new flavor or combination of flavors to try. If you haven’t been in awhile she’ll ask how you are and say she missed you, and I genuinely believe she means it. She also keeps the place incredibly clean, like, I’m pretty sure I could eat off the floors. The other employees have all been very friendly as well, but there’s only one Helen!
Even if you’re «not that into» frozen yogurt and have had so-​so experiences at other places, I would suggest you give the Menchie’s in Sutton Square a try. I’ve been to expensive restaurants that didn’t impress me as much as Menchie’s does in terms of having a good product, a consistent product, and phenomenal customer service experience.

We live in Knightdale but drive all of the way to this particular store because it is clean, yogurt always tastes good, store is kid-​friendly, they provide sample cups right on the counter, have stickers for the kids and the woman who is there every single time we go is beyond nice. She remembers us and is cheerful every time. She keeps that place sparkling clean and you can tell she works hard.

We bought the $ 10 voucher from Unilocal and when we checked out it totaled to $ 7 and the cashier quickly checked us out and didnt honor the rest of the voucher. He didnt even let us top it off to get our money’s worth. Kept telling us he cant do anything. Thats not a very good customer service.

This is Raleigh’s best place for frozen yogurt thanks to a long-​time dedicated employee.
We’ve been buying yogurt at Menchie’s on Falls as long as it’s been there in Sutton Square.
Wonderful yogurt — cleaner inside and outside than a hospital thanks to a young lady who’s been there as long as we’ve gone to Menchie’s. She treats the store and her customers so well we thought she was part of the franchisee’s family.
For a franchise, this devoted employee has personalized our experience so Menchie’s is #1 for yogurt in our book.
Other yogurt shops in the area are failing because of a lack of personal involvement by the owner/​franchisee, not Menchie’s on Falls.
Keep up the great work.
Bob & Joyce Levine
Raleigh, NC

Menchies reminds me of home.
I’m a little skeptic when it comes to independently owned frozen yogurt places after having the works.
This location was clean and staff was smiley.
If you have never been to a Menchies it is a frozen yogurt bar. You walk in and grab a bowl and walk around the machines picking the flavors of the yogurt. If you can’t choose they allow you to get a mix of the two. There is always at least 8 flavors to choose from and they let you try them. Cake batter is my all time favorite! Can’t go wrong. Original tart and Raspberry sorbet are tied for second though.
You then go on to a small counter bar where they have cereals, nuts, candy (fruity and chocolaty) and all sorts of toppings to layer your yogurt with. As if this can’t get any better.
I think it’s almost purposely placed to not make you feel guilty for going wild is a fruit bar. Bam! And the mother of all guilty pleasures to top it all off. Literally. The toppings include marshmallow, chocolate fudge, caramel, and more.
The price varies on the weight. Haha, funny concept.
Usually, I’ll spend $ 6 – 10 for two.

Guess why I love Menchie’s? Simply because I think they have the best toppings of most yogurt shops I’ve been to, but I also love how they store their toppings, it keeps things clean and orderly and I feel it’s more sanitary than an open toppings bar. The merchandising is a bit much.
One of my favorite things they offer as a topping is fruity pebbles. Yum!

Friendly. Super Clean. Nice selection of the creamy stuff. Today’s included angel food cake, pistachio, and huckleberry (to name just a few),

Was especially sold when I spotted the SnoCaps… yes! Lots of interesting other toppings… was intrigued by these little beads of flavors like orange and mango. I don’t remember what they were called, but when you bite into one, you get a burst of flavor. I tell you, try an orange one at the same time as a SnoCap, on a bed of creamy angel food cake… uh, YUM!

We came here after another evening sushi binge. What better way to close the night that drag my lactose intolerant gluttonous self to a Fro-​yo establishment.
The girl behind the counter was very helpful, and I sampled the house. Unfortunate for my stomach, but most beneficial to my taste buds.
I went with a few flavors and enjoyed the fact that this yogurt isn’t that tart. Some may not appreciate that aspect of Fro-​Yo, but I prefer tasting the flavors more than the tart bite of most Fro-​yo places.

Unlike my comrades here, I’m close to giving this 5 stars! Dropped in for a little «treat yo’self» moment and was enthusiastically greeted by a little Asian lady.
Have you been here before?
We have 14 flavors! Self-​serve!
Sample cups! Try one of everything! Help yourself!
I can make you a cone!
Toppings and fresh fruit over there!
I also heart her because she was exceedingly patient [Take your time!], ringing me up, while I proceeded to spend twenty minutes searching my wallet for nickels and dimes to total the $ 3.50 cost, and handing over a fistful of change and lint.
Some kids were taking all the generosity to heart… running around with the paper ramekins, liberally sampling (despite the fact they’d already purchased). I think Tutti Frutti has more flavors, but there was still some nice variety. I tried the Vanilla Snow — it does bear a resemblance to snow cream; but seemed just a touch cloying. I also sampled — and chose to order — the banana-​strawberry, fat-​free/​sugar-​free. The froyo here is smooth, and doesn’t have much tang to it. I think I prefer it this way. The toppings bar was pretty diverse — cereals, candy & cookie crumbles, fresh-​looking fruit, four flavors of boba, cookie dough, and some fudge and syrups. My concoction included granola, strawberries, and strawberry boba — and it really was yummy!
As I checked out, the cashier told me all about the new location they’re opening in Durham. She also told me to have a «smiley day.» I know it’s part of their branding, and it’s a little cheesy. But what the hell. I did leave smiley.

I’m surprised to read JR’s review! We’ve been a handful of times already and the service has always been spectacular… I don’t like meanies!
I like Menchie’s, there really isn’t much one can do with froyo, and this is as good as any of the other shops we’ve been to. My favorite flavor is Green Tea Tart — sooo refreshing! Some of their flavors maybe don’t taste as much like whatever they’re named after as they should, but I find that to be true of most of these places. The toppings are always well-​stocked and fresh, and they offer plenty of yummy fruits and sauces to suit everyone.
Seating seems to be a problem here — the tables are small and too close together, I’ve seen people trip or knock into chairs every time I’ve been there.
My 3-​star rating is more toward the chain than this particular location (but this location is a part of the chain, so…). I am tired of nonsense. The motif, the boring characters, the silly sayings, the fact that dodgeballs are being sold in a yogurt place… it’s all ridiculous. When I was young, and when my mom was young, there was such a thing as whimsy. Now, it’s just nonsense. And those painting pages they give out that don’t work? Don’t try to distract my kids, you’re only wasting paper. We came for yogurt and just that will suffice.