Mr Tire Auto Service Centers

I went for oil change and 65 000 transaxil fluid replacement. I asked for exact total cost, including taxes and fees (not estimate), They told me it would cost $ 270 plus approximately $ 25 Taxes and fees (totally about $ 300), and was told it would take 2 hours. I left my car in their shop and asked a friend gave me a ride back home, but after waiting for 4 hours and not hearing back from them, I asked my friend to take me to their shop; waited for another 40 minute (almost before they closed). When I got the charges it was $ 332.00 (without any additional repair). there was some recycle fees (2 $.90), and In a small print on the bill it showed $ 27.60 addition fees for «profit» and shop materials. I could challenge them legally or refer them to NC Attorney General, but it is not worth it! They are dishonest. Now I wonder if they actually change the ax– fluid. I give them F, and suggest not taking your vehicle to these this place.

If you are ready for unnecessary upsells, then this is your place. As a previous reviewer explained, they advertise low-​cost oil changes ($ 18.99), and then pull the bait-​and-​switch.
I made the mistake of having my oil changed here the past two times. EEK! During the first visit for an oil change only, I was told I needed tires – «like yesterday.» I said, «no, thank you,» but accepted the estimate. I then had others look at the tires and was told I had a good 10 – 15,000 miles of wear left.
For my next oil change (and about 6,000 miles later), I regretfully returned to this Mr. Tire. This time I was told I needed a front-​end alignment. I explained that I was getting my tires replaced and would have the alignment taken care of at that time. Through a series of annoying back-​and-​forth, I was told that no, I didn’t need new tires. They had some wear, but that was just because I needed a front-​end alignment. Yea, sure.
Please be gracious to yourself. Do not, under any circumstances, use this Mr. Tire’s services.

This place is shady. I took my SUV in for an oil change and rotation because I had a coupon for $ 18, but it actually cost $ 26 because of add-​on fees including a $ 5 shop fee!
But here’s the worst part. I supposedly need new rear brake pads and rotors for $ 411. I told them no, I didn’t want to spend the money right now. They said how about $ 390? Still no. Then he said his manager said he could go $ 360. I still said no. He called me back once more, and said his manager authorized $ 320! I still said no. Then I took the car to my regular mechanic who says brakes are fine — over 50% of life remain!
I will never go back to this or probably any Mr Tire if I can avoid them.

Colony Tire, please come back!
I went to Colony Tire for years and never had a problem. Now since Mr. Tire has taken over, things have appeared to go downhill. After one visit, they forgot to put on one of my lug nuts after a tire rotation. Then another time, they forgot to close my air filter cover (and there’s no way it could have opened/​unsnapped on it’s own). If they’re missing little things like this, I don’t want to know what big things they’re missing.
While the convenience of Mr. Tire is great, it’s time to find a new place.