Paws at Play of Brier Creek

One star only because none is not an option. I don’t know where to begin. How about no central heating in the kennel area. Construction heaters. Seriously? Space heaters at night with no overnight supervision. Didn’t see one smoke detector. The outdoor play yard is sharp gravel. I did witness the indoor play area being cleaned with a hose and shopvac. The shop vac had the ground cut off the plug. There isnt a floor drain in the place. Security? What security? No monitoring that I saw. They even had a realtors lock on one exterior door. The staff seemed put off by any questions. Nope, never leave my babies there.

UPDATE (see review below) — not ONE person has ever reached out to us to try and make the situations stated below right. We brought our dog to daycare for MONTHS everyday. She even had surgery at the facility and no one person ever called to check on her or make sure she was okay after that. The owners have yet to contact us back regarding serious safety issues for the animals we were also made aware of at the time we left. We still had several hundred dollars prepaid on our accounts… So my advice is there are way too many doggie daycares doing a MUCH better job to even consider wasting your time.

We love Paws at Play! We use them for boarding occasionally, and a half day of daycare on the days of his grooming. The staff is very attentive, and he comes home the good kind of tired. We’ve decided that we need to take him on Fridays more often. That way he’s nice and sleepy on Saturday morning — so we can sleep in! He can be a little stinker when he’s being groomed, and they’ve done a great job managing it — he comes home looking great. We appreciate that they get both indoor and outdoor playtime, and that the boarding rooms have glass doors instead of gates. Love the report cards and Facebook pictures too. Thanks Paws at Play!

After a bad experience at a chain boarding establishment, we came across Paws at Play. It has been an incredible experience. We got a tour of the place — even in the back. It was quite clean and very well organized, and the dogs have ample space to play when it’s playtime. The staff is professional and on top of things. They fed our dogs bigger scoops than we normally do, so they ran out of food a couple days before we were supposed to pick them up. They called us to let us know and then went to the pet store to get the particular dog food that we buy! That, to me, is going above and beyond. I feel confident about leaving our dogs there. Highly recommend them.

SO disappointed in Paws at Play! We were so happy there for several months, and our Puppy always loved going there however we started noticing some things that weren’t quite right. For starters they were repeatedly messing up the days of our packages and trying to say we had less days than we did (I always kept track). The billing was never right for other services either and there was always something dishonest and fishy about that. For a nail trim they would only cut some of her nails, but not all. I would ask to see a tour of the facility and was denied 3 different times. I finally got a quick look back there one night when I picked our dog up later than normal, and said we were thinking about boarding her and I wanted to make sure I was comfortable with it. I noticed a terrible smell when I walked in, and NOTHING was clean. They showed me the outside yard, and there was still dog poop, and cigarette butts on the ground after dogs would have been inside for several hours. I was very disappointed in that, but our dog always seemed to love it so we kept going. Finally we realized our dog was being «red crated» all day for supposedly having bad behavior that we were NEVER made aware of and not being able to play all day like we were paying LOTS of money for. Dogs will always be dogs, but to never call the owners, and lie to their faces with «Report Cards» always saying she had so much fun playing today, and allow YOUR dog to sit in small unclean crates ALL day when they are paying for them to run around a play is NOT acceptable. We were very sad thinking we had found a great place for our dog to come and play for years to come, and it was a hard decision considering the amount of months, and money we had spent there, but for me there were too many negative things that were being improperly handled for me to EVER feel comfortable leaving my dog there…

D’Artgnan loves going to camp with his friends! Dr. Byrd is fantastic and her staff helps to reassure us that D’Artgnan is having a ball & loved!

I have been taking my dog, Elliot, to Paws at Play in Wake Forest for many years, even though I live far south of that location, and have a doggy day care within a mile from my house! When I found out that they opened a place in Brier Creek, I was very excited because I travel a lot and usually need to drop him off and pick him up in conjunction with airport rides.
Last week, Elliot was dropped off at the Wake Forest location by my mother-​in-​law, and they agreed to transfer Elliot to Brier Creek for me (at no charge)! When I got to Brier Creek, I was informed that they didn’t have Elliot and that the transfer didn’t happen. (Something happened with the person who was supposed to do the transfer.) So, obviously I was a little disappointed after a 10-​day vacation to not see my pup.
While this could have been a negative situation, it ended up being a completely positive experience. Zack (I hope that was his name) left the building before I did to go get Elliot from the Wake Forest location. He brought him directly to my house and the company more than took care of the «inconvenience.»
Mistakes happen — but I was SOOOO impressed by how well everyone handled this issue and will take Elliot back many more times. Elliot loves the people, and always comes home exhausted. I love that even though Elliot only goes there a couple of times a year, the employees always seem to remember him and make my experience very personal.
Thanks, Paw-​at-​Play staff for being so wonderful!

Our dog, Happy, loves this place. We were looking for a place for her to play because we were eventually going on vacation and since we didn’t plan on a 3^rd dog, our vacation plans didnt include her. We were told she was too timid around playful dogs at the place up the street and her packmates at home are all seniors, so we worried. Went to a few other day care boarding places on Rt 70 in Raleigh and this was the one that was magic for us… and this one had no huge fenced cage with 40 dogs trying to find some personal space… omg.
We love Paws At Play because:
1. They weren’t over crowded
2. Permanent kennels with windows
3. Vet on site daily for the bumps and tears that sometimes happen and booster shots scheduled in for us… big time saver let me tell you
4. Report cards are adorable… we watch for her friends names now
5. Training reinforcement we asked for was done
6. She forgives us for having to ride in the car to get there as soon as she sees the fron door
7. She comes home tired and sleeps most of the next day, too
Would love web cams like a competitor, but rather have them concentrait on hiring good staff and taking care of my dog. Thanks, Paws at Play!

I think that the concept of doggie daycare is hilarious and wonderful! I have never had to board my little guy until this week b/​c they are doing construction in my house. I did not want him to be barking his head off at the construction workers and cooped up in a crate all day, so I thought this would be a good idea and luckily enough, I was able to find a Living Social for it.
I went to turn in my guest profile outlining all of the little quirks my weirdo has so that the staff would be prepared and they were nice enough to offer me a tour and description of what his day would look like.
He is at his third day of daycare today and he is just loving it! He is smiling from ear to ear when I pick him up and super exhausted from all of the playing! The staff is incredibly friendly, attentive, and accommodating and I have been so pleased with my decision to bring my little man here for a few days. I would absolutely recommend anyone to come drop off their doggie here for some fun! Side note– my favorite part is the report card that you get when you pick up your little angel describing how they behaved that day– super adorable and funny!

Let me start this review by saying I treat my dog as if she was my daughter. I am very overprotective of her and since she is a rescue, she is very attached to me. I have never had to board her in the 5 years that I have had her and was very nervous. After a lot of research we decided that this seemed like the best place to board her.
With that said, I just picked my furry child Bailey up from Paws at Play Brier creek last night. This is the second time we have used them for boarding. She was there for 6 nights this time and 4 the time before. She loves it there! She is always very sleepy when I pick her up (which is a huge change from her typical bouncy Boxer behavior) and she just looks happy. She fell asleep in the first 5 minutes she was in the car! Lol! I love how attentive the staff is and I love how I don’t have to tell them who I am when I walk in the door. They really pay attention! I will continue to board her there whenever we go out of town and can’t bring her along. It is worth every penny of the $ 39/​night.
I’d love to have her in daycare with them, but its a little pricy to keep up on a consistent basis. Maybe if they offered a monthly package at a discount? Just a thought :)

I love sending my dog here. While it’s super difficult to be away from her for a long time, I feel like this is the best place to board her. I even call every day to check on her (helicopter puppy parent much?) and the staff is so generous and kind. They physically go check on her when I call and tell me who she’s playing with and if she’s eating her food, etc. She loves to socialize and it’s so nice that she can do that safely and happily at Paws at Play.

The staff is wonderful! I’ve boarded my yellow lab here, as well as had him in day care, and I’m extremely impressed with the love and attention he’s shown.
Before trying out Paws at Play, I tried Camp Bow Wow in Durham, and I was not impressed with their customer service, nor the fact that their playgroups are so large and under-​stimulating. At Paws at Play, I can leave my dog, knowing that he’s getting a lot of individual attention. The playgroups are smaller, so the dogs get a lot more interaction time with the staff. The people here really love their job, and love dogs.

I hesistantly boarded my beloved yappy Maltie Shug for the very first time this past weekend. She is a bit of a barky alpha female, and I wasn’t sure how she would do. The staff there warmed up to her immediately and found several dog pals for her. When I picked her up the next day, she was a tail wagging smiling pup and I was a happy mama. I look forward to letting her spend more time w/​the great folks here.

I scheduled a vacation and I couldn’t take Baxter with me, so we found Paws at Play in brier creek, near the airport. Baxter loved this place.
He ran around, played and socialized with other dogs.
The staff is really helpful and trustworthy. I think Baxter will love to spend more time at this place.

Paws at Play in Brier Creek is awesome! Every time my young pup arrives he cannot wait to get in the door to see his dog pals and especially his human pals! The staff is very caring and really working hard at keeping this a top notch doggie daycare. The newly opened facilities are beautiful and it is evident when I pick my dog up that he has had a full day of excercise! Thank you Paws at Play for taking such good care of my pup!

We have taken our dog to a lot of daycares but this is the only one she runs to get into. They have vet care on the premises and great individual kennels. They truly seem to enjoy the time they get with your dog.