Ruby Tuesday

I stopped here at this location on Christmas Eve due to it being open and I just didn’t feel like going home to make dinner.
I ALWAYS appreciate the staff at any place that are required to work on holidays. So I give them a lot more leeway than I normally would.
I got seated right away in a completely empty section. I didn’t receive my server for a good 10 minutes. Passing staff didn’t even acknowledge my presence or the obvious lack of drink in front of me to show that I had been at least offered one. Not even the host attempted to find someone for me if my server was otherwise pre-​occupied. Ok. Well… it’s the holidays.
So finally got my server, sweet tea delivered and my order placed. I ordered one of their specialty burger platters. My meal arrived at least 20 minutes later than I would have usually expected it to take. The place was wasn’t even a quarter of capacity and my section was still devoid of guests other than myself. After the meal arrived I never saw my server again until she dropped off the bill. No drink refill, no inquiry about dessert, no offer of a to-​go drink and no ‘thank you please visit again’ speech. Not even a Merry Christmas or happy Holiday wish.
The burger was great though. Best fries I have tasted at Ruby’s to date. But the service was definitely NOT up to par holiday or no holiday. If this were my sole visit here it would be my last visit.
Hope ya’ll had a great Christmas and Happy New Year!

The service was so bad that I think this place must be some sort of sociological experiment.

Stood at door for 10 minutes waiting for a table when the restaurant was practically empty. Felt like an after thought to our server. Received my beverage (water) about 10 minutes after the rest of our party. This is not one of the better locations I have visited. Would rather visit a different location with better service and hospitality. Food was decent.

Awful food! Awful service! We ordered the steak and lobster tails, they were served to us at the same time as our appetizer (it was an hour until closing so our server wanted to leave) the food was shriveled and over cooked. Worst experience! Our servers name was Brandon and he was covered in tattoos. If you’re looking for terrible food and trashy service then this may be your place

I haven’t eaten at a Ruby Tuesday’s in about 10 years, but I was starving. My bestie and I flipped a lighter because we had no coin nearby and this had a picture on one side. Between chilis & ruby Tuesday’s, it came up Ruby because all we wanted was a lot of appetizers. We both went in with trepidation, but we were trying something new and I was pleasantly surprised. Yeah, the décor is kind of yawn worthy and the servers aren’t exactly chomping at the bit for tables, but the food and drinks were hella yummy from what I remember so long ago! We were seated at a booth and I felt bad because the bartender, Tracy, was our server and he had a full bar and 4 tables while other servers were kind of shuffling around and not doing anything. I don’t know why they did that to him, but I guess he pissed off a hostess? It took him a minute, but we gave him our drink and food order all at once. In less than 15 minutes everything was out. Our drinks did go empty about 3 times, but he was also moving the whole time so I couldn’t blame him entirely because he was pinging around and staying busy. We had mozzarella sticks, a sampler, spinach dip with chops, and chicken fingers. All were really well cooked with yummy sauces. It was $ 20 for both of us and we both got our fill so I call that a win. I was really impressed with the food. The service/​seating could be improved upon, but more so the seating and evening it out a bit. It’s super rude to seat a bartender with a full bar with 3 tables back to back to back. I would be back for an appetizer night, but I’m not quite sold on main courses yet.

Complete 180, I got a gift card and was the only reason I came back here. It is safe to come back! I got a seafood trio that was outstanding!!! Sit at the bar to get the best service. I will be back, nice turnaround!

Food was good but restaurant could be cleaner. Wait staff was kind and knowledgeable.

This is the nearest restaurant to home for us. We have been here ONCE. Never again. I give 2 stars because the food was decent, nothing spectacular. The staff was the worst I’ve ever ever experienced at any restaurant in my life. We walked in on a very slow night… only 1 or 2 tables dining, and a few people at the bar. All of the staff was leaning around the bar talking, none even looked at us for a while. We stood at the door waiting for some sort of guidance. Some finally looked over and then looked away rolling their eyes. I don’t know if it’s because we were the only white people in the entire building or what, but I certainly felt unwelcome. We went and sat ourselves even though we should have turned around and left, and to our surprise, someone with a decent attitude –eventually– came to give us menus. The service was slow as the hills, but at least the food didn’t take forever to come out. The place had a mild unpleasant odor, and didn’t seem very clean. We were just so disgusted with the staff that we will not be back.

The food is consistently passable. Nothing to write home about but much better than their previous fare from a few years ago.
The thing that burns my bottom about this and the one on Capital Blvd is the service. We had to ask them to clean the dirty table before sitting us there. We had to ask for silverware, napkins, pepper, appetizer plates, and straws. The service here is slow with a lack of enthusiasm and attention to detail. Honestly some of the servers act as if they rather be somewhere else. I can’t blame them. Me too…*sigh*

Good quality food at affordable prices. Been coming to this location semi-​regularly for the past 5 years and the quality of the food has always been consistently good. Love the salad bar and the Chicken Bella. However, I personally do not like the steaks at any Ruby Tues as they taste like they’ve been injected with some sort of salt/​flavoring solution and they have a strange texture. My partner on the other hand likes their steaks just fine, so it’s a personal preference I guess. The one thing that can be hit or miss at this particular location is the wait staff. We’ve had some really good servers (which we did on this visit), but we’ve also had a few duds. Personally, I try not to let a bad server ruin my dining experience, but my satisfaction or not is always reflected in the amount of tip I leave.

Our group of five went here for Sunday lunch, about 1pm. Restaurant at best was about 25% full.
The food was fine. At our table the orders were Asian Dumplings, Barbecue Chicken, New Orleans Seafood, Ribs & Sirloin. All were filling portions and everyone enjoyed the taste.
The low rating is for our server. She was inexcusably slow. I have eaten here on several occasions and never have seen the service be this bad. That might also explain why the place was mostly empty for Sunday lunch.

You go here more than just on Tuesdays. For example I was here on Monday and I found the same salad bar as Tuesday. However I found no one there named Ruby. I suspect that would be the same in all of the Ruby Tuesdays. There is something else that is the same in all stores that I have visited. The Salad Bar and the service. All good, all average. No surprises here (except Ruby is not here).

Must have been an off night! Service was very slow, food was just okay… John’s lobster tail was raw when he got it — they fixed it — but still. Not good value IMO. At other locations though, this has not been the case, definitely will give them a go again.

Delicious salad bar and typical chain food. Place is always clean.

Of the big chain restaurants, Ruby Tuesday is one of my favorites because they usually have very nice salad bars. They offer several combo deals with the salad bar, so it is easier to eat healthy here than a lot of other places. They also have a wide variety of burgers and a number of entrees. This location is a typical incarnation of the chain. When I’ve eaten here, it has been clean and the salad bar well stocked. Nothing really exciting or interesting here, but they do a good job in their genre.