The UPS Store

Don’t waste your time, go to another UPS store. I don’t know how many times I’ve tried to go in there to do something and they tell me that they’re store can’t handle it and I have to go somewhere else. Save yourself the headache and frustration.

It’s a convenient location… but help has changed. Went to mail 3 thank you notes.$ 2.25 ! When questioned the manager replied haughtily that they charge 30 cents more per stamp. Now I know to drive a quarter of a mile to USPS off of Westgate and stick with FedEx also.

I feel like this is your typical UPS store. The guy working behind the counter was nice enough, did his job without any slack, I paid and left and that was that. Nothing traumatic, nothing terrible.

wow, disregard the reviews from years ago! this store is now fantastic. I am always met with a smile, the staff are very helpful, and their pricing is completely reasonable. my experience here is always completely positive and I recommend you give them a try. also a very convenient location, right by the grocery, drugstore, restaurants, I can get everything done at once. I love it.

Was a little wary of trying this place out given the other reviews but it wasn’t too painful. There was only one guy working the shop and he was going pretty slow. The inside was kinda barren and looked like the place had either just opened up or was getting ready to go out of business. The service was slow and it bugged me a little that the guy sidelined me while he took care of a couple other tasks that could have been done after I left. I’ll probably use this place again but just make sure I have lots of spare time before going in.

I agree with the previous poster. Stay away from this UPS store. They say they do things «differently» from other UPS Stores which is their excuse for being more expensive.
I also had a recent bad experience where I needed to ship some tires. I called what I thought was this particular UPS Store because it is really close to my house. I talked to a really nice lady who said they could ship them with or without boxes and gave me a reasonable price. When I went to the store. they told me there was no lady working there and I must have called the OTHER Strickland store. Of course their prices here were much more expensive and the guy who waited on me told me they are individually owned so” that’s what happens”. He also told me they would not ship the tires without boxes. What? He gave me some BS about insurance purposes or something and that «UPS doesn’t do that». I told him I had shipped tires many times with UPS without boxes with no problems. I had even done it at this actual store years ago. Basically then he just told me «this store doesn’t do that’. So I will no longer deal with «this store».
Flabbergasted I took my business to FEDEX/​Kinkos. For the same price quoted on the phone at the UPS Store I got the tires to my customer in two days. It was going to take 4 – 6 through UPS. I won’t ever ship anything from this UPS Store again and if you don’t want to get raped or tooled around you shouldn’t either.

DO NOT GO TO THIS UPS STORE — go to the one on Creedmoor or any other one instead!!!
I’m normally a huge fan of UPS stores. It’s usually so fast and easy. But unlike every other one I’ve been to, they do things differently at this one and it results in a monumental time suck!
Normally, I go in, give them the stuff I want to ship — they measure it for the box size, weigh it, do whatever formula they use to determine the cost of preparing to ship and then they put the items to the side and I pay them. The whole process takes 3 – 5 minutes (assuming no line), and I go about my life. Nice and easy.
At THIS UPS store, you have to WAIT while one of the two people in the store wraps and boxes your items. If you are like me, and shipping multiple items at once, you can be standing there for 30 MINUTES (for something that takes no more than 5 minutes at other UPS stores).
I was so disappointed by how this service damages the UPS Store brand — which until today was solid in my mind.