Wilson Property Management

By far the worst management company I’ve dealt with in renting. Staff is extremely rude and unhelpful.
We submitted a number of maintenance requests when we moved in. The only one addressed was the front stoop dipping from weather degradation, which they «fixed» by shoving two random pieces of wood beneath it that stick out.
Our oven door broke and we put in a request. They called back nearly a year later asking if it was still broken. I said yes, and they still never fixed it.
They «forgot» to send my roommate and I our parking passes for the second year of our lease. When she called them to complain, they tried to say they didn’t manage our property. Who have we been paying then?
They are the worst.

I have been renting from Wilson Property Management for nearly a year and have only had pleasant experiences. So consistently easy have they made things for me that I felt it was necessary to counterbalance reviews online that would suggest that because a handful of people had a negative experience (likely due to an issue they created) everyone should believe that working with Wilson is a negative experience.
It has been wonderful thus far.
I find them pleasant every time I visit their offices and they have worked with me any time I have required any additional assistance. Their dedication to keeping everything working and maintained in the townhouse has been penultimate. They communicate with me clearly, efficiently and immediately.
I can not recommend renting from Wilson Property Management enough.

I wish I had read these reviews before i set up a viewing to look at a potential rental with these people. They told me to meet them today at saturday at a rental; i e-​mailed them last night and this morning to confirm. The last e-​mail i got from them was from Wed saying «look forward to seeing you Saturday at 1.» I actually like to get places early. So i got there at 12:55 and I waited… and I waited… at 1:05 I sent an e-​mail letting them know I was there and waiting for their agent… no response.. .. .1:10 I called them and left a VM asking if the agent Pat was still meeting me.…nothing. No one, no call, no e-​mail. It was 1:20, I called them again and someone actually answered and I said «hello, I’ve been waiting for Pat to show me this rental in wake forest» the person who answered and did not disclose their name told me, «Oh, that was rented on Thursday, someone was supposed to tell you.» I said, «Oh, there is still a for rent sign in front of the rental?» the lady told me they had just forgotten to take it away. She never said «oh I’m so sorry» or anything– even after I told her that I had driven 45 mins and had to find a sitter for my baby to be able to come and look at the rental. If these people treat their potential renters like this I can only imagine how they treat there renters. I’m glad they didn’t show up so we didn’t get stuck with renting from these people– Also, I would have picked 0 stars if that was an option– EEk Methinks not, for sure!

Well the most hopeless and rude people you will ever find anywhere. Here is an example, we were supposed to get our security deposit back and the folks at WPM read the return address wrong. They had our phone numbers for over 2 years but they never bothered to call and find out if they read the address right. Here is our email conversation:
Hi all,
Its amazing to see how Joe replies. If this is the way you reply to customers, I am not sure how many will end up coming to you for rental.
I purposefully added
because I want Joe’s peers to read.
When we were trying to find out the cost of canceling checks, here are Joe’s replies:
Thank you, could you also look into the 98 $ to 73.25 $ difference. We know that an error has occurred and 25 $ per cheque for a mistake not entirely ours sounds a little too expensive.
Joe: Cost of canceling checks
Who’s mistake was incorrect cheques is what I am trying to ask… Thanks.
Joe: The checks are here if you want them
Dear Joe, I hope all of us understand literature. I ask again, Who’s mistake was incorrect cheques is what I am trying to ask.Thanks.
Joe: Your mistake you had wrong address
Dear WPM, we were trying to be reasonable with you guys instead of saying «you could not differentiate the difference between a 104 and 204 and you have our phone numbers on file for 2 years, but never bothered to call or ask or confirm — why do you have our numbers then?»
Now if people like Mr. Joe reply in a shrewd fashion it only makes us forget the Dear and Thanks in an email which we have been taught in middle school, forget high school and college.
I hope Joe’s peers and managers make a note of this.
Thank you.
(Just because you dont say a thanks does not mean we wont)

The agents here are helpless and rude. Though the rent is cheap but they are like DMV people.

These people are terrible! No one who works here has any clue what is going on, and there is no rhyme or reason to their maintenance. The people that they send over will leave without actually fixing things, and you will be without a toilet, shower or sink! This is the local go-​to company for absentee landlords who prey on college age renters. If you come across this company, RUN AWAY!