Thomas Flint Landscape Design & Development

Tom visited our home to review a patio/​pool landscaping job. We were excited. The meeting was positive and he said he would get back to me in 3 days. He confirmed receipt of information emailed following our meeting, then I never heard from him again! I followed up on email with him and left messages at his office, twice. No response from Tom.
How rude/​unprofessional. Rather than go back on your word and be known as unresponsive, surely better to just call/​email saying that there are scheduling issues, if you don’t want the job? Tom passes our house every day to work on a neighbor’s property so he could even stop in.
Disappointing because early on we really thought we would be working with Tom.