Elegant Touch

I made an appointment for 6pm got there at 5:55 the nail tech told me it would be a few more minutes, so I sat down. It’s 6:30 and haven’t been acknowledged since I walked in I decided to walk out just like the two previous woman who had also been waiting a long time. Pointless to make an appointment and still not get serviced after 30 minutes of waiting. Please Unilocal let us leave 0 stars for businesses like this.

Love this place! Everyone is super nice and the prices are even better! I personally love Mimi, she’s awesome

I did not like this place at all. Didn’t do my nails the way I asked. I probably will never come back here. I got cut so many times and she didn’t even say sorry. I sorta liked the colors they used but over all this place sucks.

They are amazing! I’ve lived in rancho for a long time now and have tried almost every nail salon in the city, and they are the only one I have ever returned to. The women there are really nice and will do anything to please a customer. I usually get a pedicure no matter what else I’m doing to my nails, and their pedicures are the best. I’ve never had an issue with their pedicures. My mom and I get their gel nails most of the time and they last for 3 – 4 weeks no joke. And no gel manicures we’ve ever had has lasted that long. The women here are perfectionists and want to make sure they do as good as possible. It’s always funny though, my nails always get done after my moms. Even if I they start my nails first, she always gets done before me. Today I got a full set with a pedicure and it was only $ 25. ($ 1 for visa so $ 26) ¹⁰⁄₁₀ recommend. They are the best in Rancho!

You will never be disappointed here. Great service and prices always. The entire staff is great & friendly, modern clean. The staff makes you feel so welcomed. The quality of the products and the work is amazing. They can do bling bling nails just like all the other places and better quality. I have been coming here for over a year and will not go anywhere else. They do it all here. Lily, Linda, Hannah, Mimi, Tracy, Susan, Sharon are all great !!!

Came to this salon only because I needed a last minute full set and pedicure and my usual salon was all booked up for the day. It’s safe to say that I will NOT be coming back here again. I called in ahead of time and asked if they had time for what I needed and the lady on the phone said yes come in. Got there about 20min after they opened and there were only 2 of us customers so never did it cross my mind that I would be there for almost 3 hours for a full set and pedicure! Pedicure was fine although they nicked me a few times but what killed it for me was when they did my hands. Lady said I could do it in 45 min as I was on a time crunch and 1 hour 10min later she was still painfully shaving down the acrylic. The acrylic wasn’t even; extremely thick and when I asked to be thinned out she looked as if she didn’t understand what I was saying. Same thing when I asked her to file down some uneven spots. I kept telling her that’s not what I wanted and all she kept saying was «I have top coat I’ll put the top coat. Wash your hands with soap I’ll put top coat.»
Anyways, needless to say I ended up going to my regular salon and having them redo the botched job they did here. Needless to say if you are looking for a nail salon id suggest looking elsewhere.

Elegant Touch is my favorite nail shop. I go to these ladies every two weeks, Linda does my nails, not that they are not all great, she’s just my preference, and I allow for any lady to do my pedi, they’re all great. Lilly (the owner) is very sweet and accommodating. She works hard to create a relaxing atmosphere in her shop and gets people in and out. I’ve been going here for 9 months now and I don’t see myself ever going anywhere else and I’m very very picky. I would definitely recommend!

The day I came in was an important day. I was apart of a wedding and came in with the bride and wedding party. They were not busy. I had gel polish on so had expected to wait while the gel soaked off since I was requesting a full set. I sat with my hands soaking for one hour! ONE HOUR! My fingers where cold and prunes! I took the wrap off my fingers and begun to scrap the polish off myself which just glided right off. I then told the bride (since they took EVERY walk in start to finish before coming to work on us) that this was bull crap and I would go to our second nail place and have it all done there.
They lady had the nerve to laugh at me and say she took everyone else because she knew I would wait for the bride. Listen sweetheart, you had a job to do. A service to provide and you failed. Your customer service was atrocious. We arrived at 9am and left at 2:30. Three sets with no polish does not take 5 hours. You threw off our entire day. We had to reschedule the time of our grooms dinner because you passed us off.
I would not recommend this place to my worst enemy. When a bridal party comes in you treat them better than any other customer and you most defiantly DO NOT take walk in start to finish BEFORE working on the customers already in your chairs. How you treated us was not ok. Oh and btw my nails are crooked as hell and horribly done. Im having them redone today by professionals. Get your crap together.
Your place is a dump, clean it. Your treatment was horrible, fix it. When your client is sitting in your chair, speak to them not talk to no one listening in your language. If I could give you a zero star I would.

I’ve been to this nail salon twice and my first experience at this place was fine up until they cut the edge of my toe and I started bleeding tremendously. They apologized and smiled and gave us a little bit of a discounted price, nothing substantial. The 2^nd time I came here, I wanted acrylic manicure w/​gel, by the time I noticed they weren’t putting on my acrylic they said they can’t put it on because they already took out the skin follicles that are needed for acrylics AND she cut two of my fingers that also started to bleed. I am furious at this place because they lightly apologize with their smiles and then try to discount the price for their mistakes. Will never come here ever again.

Amazing service. Been coming here since they first opened and I am always impressed with their service, price and work. Lili does and amazing job and always HD a personal connection with all her customers. Love it!!!

Happy notes:
I been coming here a while for my nails. I’m always satisfied with my favorite cosmetologist Linda and another lady whom I tried recently coz Linda was very busy. She takes care of my overactive cuticles. Nail polish evenly applied and just enough
thickness so it’s 90% dry when I step out. I bring my own polish (no-​light gel) and pay regular mani-​pedi spa $ 23.
I also love the current hairdresser Sharon. I have a lot hair but with her expertise, lessened the volume without loosing the length. $ 15 no shampoo-​no blow dry.
This nail joint can be crowded especially on the weekends. They’re prices are competitive.
Not so happy notes:
The facial/​wax/​eyelash rooms can be cleaner and tidier though. The bed sheet has hair all over it– gross! Who know where that came from.
They don’t turn on the air conditioner (just the fan) when you’re the only customer and it can be hot especially the months of July-​August.
I had an eyelash extension but wasn’t happy. Another lady did it (I wouldn’t say the name coz she’s very very nice). She used the full volume lash without even explaining to me my options. I liked it during a party but it’s not an everyday look for me. On the 2^nd day, one tiny corner is not glued anymore, she redid it but charge me extra!!! I was turned off by that because I’m a loyal patron and c’mon it was just the 2^nd day, how can that be my fault? How about my gas and time, too? After 2 weeks, I took it upon myself to take them off as it was gathering dust coz I cant wet it, it was getting hard to maintain plus it’s coming off already. To my dismay, part of it was glued to my real hair so voilà my own lashes came off with it :(it hurts! Now, I had to buy a regrow eyelash serum & learnt to apply eyeliner to fake it out coz I look like a fish. This same girl also did my mani at one point, she didn’t clean-​up the excess polish.
This experience prompted me to try other nail place but Linda is the best one for me so I would still go back for the nails and haircut.

Came here for the first time with my daughter, it’s about 90+ degrees outside and there’s no air conditioner, so it is very hot in here. She is getting a new full set and wanted them to manicure her nails first. They cut off all her nails and start drilling, when asked about the manicure of the cuticles specifically, they said they’d do them last, which isn’t going to look right. Next thing we know, she is on the phone and tells us Lily is on her way to do your nails, you can wait a little bit. We asked what happened? Then she suddenly went and got water bowl to start the manicure, we were very confused. She began drilling and burning her and I watched her flinch in pain again and again. She asked for white tips, and that was good. We then reminder her she wanted pink powder, and she said the managers not here and she doesn’t know where it is, so she will just to clear?! :/​well, forget that she doesn’t want clear, but the clear acrylic was not even and wasn’t covering her nails, it looked at though she needed a fill after they were done. Yet again, she was burned again and again from the drill and was in tears. And at this point doesn’t want to do the additional details that she planned for my dads birthday party this weekend, she’s miserable — she just wants to leave.
I will never come here, she will never come here and I can not recommend them. Maybe Lily is good as I read solid reviews about her. I do however see how others that have came here were cut and had a horrible experience. I guess if you decide to come, request Lily.

Lily was great went in with a busted nail and a totally different nail idea in mind and ended up walking out with the exact same design she had. And was very gentle with my delicate nails. Will def go back. I think I’ve found my permanent nail salon!

Excellent on pedicures they always take their time and make you look nice and pretty! I give 5 stars because they are friendly and patient employees that want to satisfy. They changed their pricing recently I noticed on pedis so I guess ignore the sign outside. If you got somewhere to be or in a rush this might not be a good place to go for you.

I wanted to try a new nail salon and I was disappointed by this place. My pedicure can put decent but my acrylic nails can out terrible. They repeatedly gave me bad cuts on my hands and the rest of the day I was in pain. The lady that shaped my nails could not make a straight line at all. Almost all of my nails were extremely crooked and I had to point them out to her but I thought that these mistakes should have been obvious. I would not recommend this place because 2 out of the 3 people that helped me did not pau any attention to detail.

So I decided to try this place after passing by on my way home. The gel nails were only $ 20 so I decided to give it try. I was very disappointed in the service. First of all, I made an appointment for two people at 9:30 but they only started on my mom at 9:30 but didn’t start me until 9:45. Then the manicurist cut me (it was quite a large cut) my finger wouldn’t stop bleeding. She also gave me another small cut on another finger and my mom’s manicurist also gave her a small cut. Also, I felt like I had to give my manicurist too many instructions to make sure she painted my nails correctly. I wanted them completely filled in but she kept leaving gaps. It was very frustrating trying to explain to them what I wanted. I really wanted to like this place but I definitely didn’t. We will definitely won’t be going back again.

Lily is Awesome! I have been here twice for fill and spa pedicures and they are professional and friendly. I brought in a friend the second time around and she loved her nails as well. They have a great selection of colors and nail art. The prices are reasonable and wait time very short. I am definitely keeping this little place as my nails salon.
Marisol

First time going to this place and I really liked the service. Me and my daughter got a manicure done and their prices were very reasonable. The work was really good and long lasting. I got a gel manicure and lasted 2 weeks no chips or fallout. My daughter had a regular Mani and it for a toddler it lasted pretty long. Would definitely coming back!

My new favorite place to come for nail service and eyelash extension ! Clean salon and the ladies are all very sweet !!!

Great customer service and great service!!! Came in to try the eyelash extensions with Lily and ended up having eyebrow wax and pedicure, all for a great price. Lily owns another nail salon in Lake Elsinore and has been in this business, the quality of work reflects it. Great place…
Check this place out!