Fast Fix Jewelry and Watch Repairs

I came here to repair my Tiffany bracelet. Im so impressed. They did an excellent job. Will definitely be back.

Recently, a long Marc Jacobs necklace that I love got caught on the arm of my office chair and broke. Looking at it, I knew the repair would be easy — I could have done it myself with a pair of forceps but I just can’t see anything that tiny.
I took it to Fast Fix Jewelry Repair in Victoria Gardens. I had good experiences with their locations in the Vegas area. The girl at the front counter took my necklace to the repair guy and after a couple of minutes said he could repair it and check all of the other links — for $ 29.95. This seemed unreasonable to me for a simple, quick repair. I told her that I didn’t need the additional inspection but she did not offer an alternative. So I thanked her, took my necklace and left.
I walked over to Watch Works on Main Street because I saw that the sign said «jewelry repair». I was hoping it didn’t mean watches only. I gave the woman behind the counter my necklace and explained how it had broken. She took it back to her desk, and after 5 minutes handed it back to me. I asked how much I owed her and she said «no charge.»
I am so grateful to Watch Works for repairing my beloved necklace (a souvenir from a vacation to Paris) and the unexpected kindness of doing it at no charge! I will absolutely return to them for jewelry repair or watches and will send everyone I know.

I was in SoCal for Christmas and needed to add a white gold safety chain to my 8 carat diamond tennis bracelet. Despite the fact that the cost was extremely high, I went ahead and had Fast Fix do the work to avoid loosing the bracelet. Once I returned home I discovered that the chain was tarnished. After taking it to a REAL jeweler, I was told the chain was sterling silver and not white gold. Wait it gets worse… I asked to have «one» ring cleaned and they quoted me a price of $ 120.00. Apparently they won’t clean rings for under that price as they also check the prongs on the ring for safety. It takes 3 minutes to check the prongs on a ring. REALLY ??? DO NOT GO TO THIS PLACE, THEY ARE SCAM ARTISTS.

Came in to get a ring sized. The customer service was excellent and very professional. I wanted to size down a quarter but they recommended to go a half size… it made sense to what the man suggested. It was done within 45 minutes and cost about $ 100 which included a dip to keep the white gold white. Other than seemingly a bit pricey it was done rather quickly so you’re really paying for the convenience. I would go again if I had to. Again, customer service was on point!

OMG… DO NOT GO TO THIS PLACE!!! All the other reviews are correct, I went in with my wife to have my Fendi watch battery replaced. The guy behind the counter with giant fake diamond earrings came out and took my watch and started pressing all the buttons and spinning the crown, I looked at him weirdly and told him it’s just the battery. He continued this for a minute or two and looked at me and said «yep, it’s the battery»… NO S**T… He started to give me a spiel about how long the battery had been dead and how it might be corroded inside… LoL it’s been 1 week. So after he made it a point to tell me my watch was a Fendi he told me it was $ 60 for a 1 year battery and $ 90 for a 5 year batter… LOL LOL… I laughed at hi and said why? He tried to tell me that it is a special battery that has silver oxide and blah blah blah. Bro that’s what they make button cell battery’s out of. OMG… I told him I could get a 6 pack of the exact same battery for $ 7 and there was no way I was paying $ 90. I laughed at him and walked out… DO NOT GET TAKEN ADVANTAGE OF FORM THESE PEOPLE…

Scam scam scam scam scam. Didn’t do ANYTHING he said he would. Way overpriced. Lied about warranty! Do not do business with these people!

Came here today today to change the batteries on 6 of me and my wife’s watches. The lady in the front said it would be $ 25 each but since we brought so many watches she would charge $ 20 each. I thought kind of pricey but screw it just do it. The owner came in after smoking a cig and told us no it’s $ 25. What kind of bull so we just left. Don’t get screwed here.

I walked into this store today in hopes to have a watch battery changed. Mind you, it was a simple Swiss Army watch that is worth maybe $ 100. After filling out the required paperwork, the clerk said the cost for switching out a battery is $ 39.95! Outrageously overpriced! The battery alone cost, what, $ 5.00? Oh, and the clerk said the battery had a one year warranty. HA! I changed my mind and walked out. NEVER AGAIN. Battery exchanges should cost about $ 15.

Brought my I phone in to get the screen fixed came out with the phone working plugged it in and it does not charge or hold a charge so I brought it back and they tell me that I need a new battery and that it was 45 dollars. This place sucks they break your phone and charge you to fix a battery they short out. Read all the reviews and don’t come hear

This place is a rip off, the OLDER LADY that works there has horrible customer service skills. $ 29.95 for a battery replacement.

I thought other Unilocalers were too bitter and didn’t give this place a chance. NOPE — this place is a big rip off! I have to agree, DO NOT SHOP HERE! Came in to find out they wanted to replace my Movado watch battery for $ 60. At first, that could be reasonable given that it’s a Movado. However we figured since we were there, the husband asked for a price quote on replacing his Fossil watch battery… $ 25. Thanks? but NO THANKS. Glad the lady who was already in store reminded us of the Fossil store down the street. Might I also add that she didn’t seem very happy about their customer service either. Either way, thanks! Proceeded to Fossil for the husband’s watch and decided to look elsewhere for mine. One thing we learn from this experience is to AVOID THIS STORE AT ALL COST. It’s too bad Watch Works is gone.

Overpriced, does not do quality work, bad customer service.
The reviews say it– overpriced for a watch battery, crap work done to replace a latch pin on a watch (thankfully we caught it before we left and it was adjusted), and overpriced cleaning that was CRAP (not even a buff or anything, just a simple steam cleaning that didn’t remove most of the dirt and is often done as a courtesy elsewhere.
Cheap people thriving off of suburban Rancho…

Do not go here. Came to get a ring engraved on the outside, had to justify why we wanted the engraving on the outside because the owner didn’t think that was the best choice, signed for it, and when we picked it up the engraving was on the inside. Beyond that the customer service was awful, with one lady working there trying to tell me that what I wanted engraved didn’t seem cute enough. Wish I hadn’t come here.

Seems like everyone had a bad experience here … but mines was actually the complete opposite! :O
I was referred here by one of the Zales associate since their cost was WAY too high. They said that it would take about 2 weeks for the whole process. I basically needed to make my anklet into a bracelet. Zales was charging me $ 60.
Basically the guy that helped me (I forgot his name) determined the cost within a few minutes by looking and observing. Anyhow, it took about 30 mins for the work to be done and they called me as soon as it was finished. They were all really nice and friendly and the guy even helped me clean my ring for free! I’ve had my ring for about 2+ years and I never cleaned it so it was pretty foggy. But he cleaned it so well that it was so bright that I felt like I needed sunglasses haha. I was really amazed and thankful that he helped me with the extra effort :)

I’ve been here 3 times already to fix my iPhone screen and my friends and family screens. I have brought in the worst cracked screens in the world and they leave it looking brand new ! Also, they blrepsir the screens pretty fast, they’ll take an hour at the most! Although I have to admit it’s pricey It’s definitely worth it. I’m surprised to read all these negative reviews because I’ve never experienced something like that here. My experience here is always great !

Like others, I went here for a replacement battery for my watch, and got the same $ 19.99/$ 29.99 baloney that others got. Was so taken aback, since I’ve had this watch 30+years and NEVER spent more than $ 8 for multi year battery installs, I left.
When I checked on line, I discovered how easy the removal and replacement is. I can get high quality replacement batteries for $ 3 to $ 5 delivered via USPS! It took me 3 minutes to open the case and figure out the battery removal and what number to order.
DO IT YOURSELF! This isn’t brain surgery or rocket science. It just requires a gentle touch and good eyesight.
Had I known or noticed the competitor across the street, I’d have spent $ 10 just out of spite there. Let’s put these predators out of business! I’d have given them 0 stars if I could…

Went here today for replacement batteries for my watches. The man working there seems really knowledgeable. He said it would be $ 29.99 per watch for a one year warranty and $ 49.99 for a five year warranty on the battery. When I questioned him about the price he gave me a bunch of mumbo jumbo about Swiss movement vs some other movement, Duracell… blah blah. When I told him that seemed expensive he said he could replace the battery for $ 24.99 without a warranty. I left there and went right across the street to another watch store (Watch Works, I think) and he charged me $ 9.99 for each watch. This place really deserves 0 stars for trying to rip off their customers.

My wedding ring is made out of 18K gold with 3 carats of VVS diamonds. 18K gold is softer and prone to breaking and moving. I found fast fix in Riverside last year (see previous review) and they handled my repair very well.
Today I brought in my formal jewelry set which needed some soldering and cleaning, and Harry took those, did the work beautifully, and redesigned my custom ring so that the diamonds stand out more and are safer.
They’re the ONLY jeweler that carries 18K gold in stock for repairs, and they do the work in-​house and same-​day.
Nothing but professional service, amazing quality, and a warranty to back up their work, valid nationwide. You can go see Bubba down the street at a no-​name place, but how do you know he didn’t replace your diamonds with CZs and your 18K gold with 14K-​or even worse-​10K? You don’t. Trust the chain.

This place should not be in business.
I took one of my grandmother’s ring here for a sizing. Again, only a sizing. The ring was almost destroyed. Not only did they buff out all of the gold plating from the ring, the piece of metal that was used to widen the diameter fell out! I posted a picture not only to show the metal that fell out, but also to show the poor finish of the metal.
I took my ring back and tried to get the owner, but this woman with a gnarly looking wig, fake tan and press-​on nails decided she wanted to play owner for the day. I showed her the ring and she knew I was upset. She basically told me i should have the ring remade out of better gold. Seriously lady?! It was given to me by my grandmother! I told her I was not interested in what she had to say since she was so rude. And since the quality of the repair/​sizing was so poor, they get a poor review.
Take your jewelry to The Diamond Center in Downtown Claremont. They are amazing and fixed my ring.

This is the wrong place to get your watch/​jewelry fixed for several reasons: price, service, honesty, and product selection.
Shopping here is the closest I have come to the experience of shopping for a used car. They bait you for prices instead of giving you their actual prices.
The staff is outright RUDE. If you ask them questions to clarify what they say, they become very defensive and rude. They obviously have a great deal to be defensive about it they are trying to milk their customers.
They do not carry the items in stock to fix make most repairs. They want to make expensive orders that take a long time to fulfill.
Finally, they do not know what they are doing. They take working items, and break them to increase their own work and profits. I would not recommend this to anyone due to the lack of integrity of the staff.
Their are other repair shops in Victoria Gardens. I will be going to them!