Homewood Suites By Hilton

Been here for a week during The summer and again this month for a couple of weeks. They just remodelled and looks very good. Good things: location, friendly staff, complimentary breakfast, laundry room and love the room size, is like a tiny apartment.

I loved the room we were booked for.
Budget friendly and they offered breakfast that smelled delicious!
A little more room and comfort than the last hotel we stayed at. I definitely recommend this hotel.

This was a really great place to stay for a week. The staff is extremely friendly and helpful; always smiling and seem like they actually like their jobs. We had a room with a king sized bed, a little living room area and a kitchenette. The room itself is cute and cozy, nothing to write home about but the extra care that is given in this hotel is what gives it 4 stars.
First, the complimentary GOOD breakfast 6 – 9 everyday (not your dry toast and muffins kind of breakfast… but warm eggs, sausages, waffles, yogurt, fruit, fresh juice etc) and complimentary DINNER 5 – 7 Mon-​Thurs is a great addition. Ok we get the complimentary breakfast but Who does both?! We thought Ok, the complimentary dinner will probably suck and we probably won’t partake much but wow it was actually really good. We would stroll right in the time period and just end up eating here instead of going out. So technically we only had to eat out one meal a day. They had different meals each day of the month. We had stir-​fry, nacho night, and chicken salad night. Also, complimentary beer and wine was a nice touch. They do not have room service but you can take your dinner to your room and they do provide you with a local delivery service. And with the meals they provided, we didn’t really see a need for the room service.
Second, the fresh fruit water pitcher that sits out in the lobby made my trip (I know, I know, but it really is the little things for me). I’m not a fan of drinking water in general (no taste) but with this thing, all fruity and ice cold, I think I finally got my 8 glasses in every day;-)
Next, who has a grocery list you can fill out and drop off so they can do your groceries. It really is the little things that make this hotel stand out. This is the first time I’ve seen this in a hotel.
It is centrally located in the middle of all kinds of stores and restaurants, and across the street from the best cuban place!
The pet-​friendly attitude was fantastic. No side entrance for dogs, they were allowed in the lobby along with everyone else, and our pooch was even offered treats. There were plenty of side key card entrances that we could go in and out close to our room (great for those early morning potty runs when I’m half asleep).
They have a little 24 hour shop where you can get ice cream or aspirin or whatever your 3am calling is.
Free Wi-​Fi (fast) is a major plus.
The only complaint I have is one of the TV remotes did not work and when we had our do not disturb sign on the door a maid walked in to clean anyway.
It really felt like a little apartment with a free restaurant in the building while we stayed here. I highly recommend this place if you’re either staying long term or during the week.

Review based on 4 night stay on the 4^th floor:
Bottom Line:
Worked well for all 5 of us. Would stay here again in the future.
PROS:
+ Complimentary breakfast and dinner
+ Free WIFI
+ Friendly staff
+ Clean rooms
+ Pool and a basketball court (half court)
+ Many choices for food in surrounding area. All within walking distance.
+ Spacious suite with full kitchen/​fridge
CONS:
— Two elevators, one on each end. Can be slow, but only 4 floors
— No vending machines on floors above 1 even though the signage in hallways say otherwise
— No covered entry way in «front» of hotel. Can only park and walk up.
— AC wasn’t functioning properly even after maintenance reset. Luckily, windows opened up easily enough.
— Room by stairwell can be very noisy.

I’ve stayed at several Homewood Suites all over and generally, they are great. Free breakfast and dinner along with nice rooms and you can’t go wrong. A few issues this time though. Not horrible but frustrating enough for me and easy enough for them to fix, that they really should.
1. I asked for a tray to take dinner back to my room and they said they usually had some but we’re out. OK. Next morning I asked and they said they don’t do that. Strange. I started getting food and then heard the girl tell her supervisor that they do indeed have trays but nobody wanted to get them from storage even though people ask for them a lot. Supervisor chuckled and said «oh well.»
2. Seems they stop putting fresh food out about 30 minutes before meal time is over. Evey time I want to get food about 30 – 50 minutes before «closing» time, and much of what was advertised was gone and they were more concerned with cleaning up the kitchen than getting more food out.
3. Wifi for the rooms was horribly slow.
4. Nice TV’s in room but barely worked. Remotes didn’t work, couldn’t change channels, sensors broken. I asked someone to come fix and nada.
Just frustrating. Again, not end of the world but look, like my grandpa used to say, «if it’s worth doing, it’s worth doing right.» Just do it right, homewood. Show you care enough to fix these petty issues and be in the elite status of comfort and care for your customers.

Nice clean hotel with lovely friendly staff.
I was on the area with my family for a race at citizens and stayed for 3 nights. The staff makes this hotel. Our room was clean and the breakfast was better than average. My boys had a blast at the pool and hot tub (also very clean). The staff were quick with requests and very friendly and chatty without being overly so if you know what I mean. All of the employees seemed to take great pride in their work and that’s hard to find.
We’ll be back next year!

I have came to this hotel with 2 groups of friends. Though the rooms themselves are decent I would have to say the staff were rather annoying and pushy. They’ve kept calling and calling and coming to our door telling us it was time to get out. We told them we would be gathering our things and leaving and since we were such a big group we had to make sure everything was packed and that we didn’t leave anything behind. After, we started heading towards the door to start leaving another knock from a staff this time they brought this very big guy and he forced his way In as we were leaving which was extremely rude!!! In total they must have called 2 times and knocked our doors about 4 times. If these staffs were more welcoming and kind I would most def rated them 5 stars but since this happen I’m giving it a 2. This is not how you treat your guest!!! Not coming back here EVER again.

An average hotel with average amenities. Finding the entrance at night was a challenge. The one thing that was above average was the Internet Speed over a WiFi. The WiFi speed was the fastest that I have experienced as of late.

Great hotel. Makes me feel right at home. Where else can you get a hotel that provides you with an inhouse DINNER (yeah dont miss out on that), popcorn in your room, etc?!?

We travel often and we always stay with a Hilton family hotel. This hotel was great! Check in was a breeze, our room was clean, bed was comfy as usual and the staff was amazing.
We stayed on a Sunday night so they didn’t have the free dinner and drinks (only served mon-​thurs) but we did have breakfast in the morning and it was good! Everything seemed fresh and they had a variety of things to offer. The staff in the kitchen were very friendly and helpful as well.
The hotel is across the street from the Ontario Mills mall and is surrounded by tons of places to eat. We went to a concert at the Citizens Business Bank Arena and we walked so that was nice and close. There’s pretty much anything you need within walking distance.
I definitely recommend this hotel if you’re looking for all the comforts of home while you travel!

My wife and I shacked up at the ‘wood while looking for a place to live in Rancho Cucamonga. It is pet friendly, which is awesome. It is a pretty good location too– right by a sonic and a bunch of other places to eat (plus Ontario Mills). It’s a fairly new building and rather nice looking.
I’ll start by saying the staff was excellent and they do a good job with meals. Everyone is friendly and helpful, from the front desk to housekeeping to the table attendants during breakfast/​dinner. That was refreshing.
You know what isn’t refreshing? Stains.
Stains on the chairs. Stains on the couch. Stains everywhere.
Look, I get that people stain things and you can’t replace something after 1 stain on it.
How bout we set the threshold for replacement at 20 stains? The chairs at the table in the room were definitely passed the 20 stain threshold. The couch was approaching 20 but was one cat hairball and a random bodily fluid away from hitting it.
In case you want to know some of the other stain limits, I’ll list them below:
Shower Curtain: 8 Stains
Comforter: 3 stains
Sheets: 2 stains
Pillow: 0 Stains
Maybe it was just my room. Maybe the room occupants before me were dirty with a leaky pet.
Homewould I stay there again? Yes.
Homewould I hope my room is stain free? Even more Yes.

I’m not exactly sure how this place has such a high rating. When I first checked into this place there was a sign up that said will be back shortly. I waited over 10 minutes before seeing someone who even worked at the place. At that point the cleaning person was able to find the front desk person for me.
At that point I finally checked in. My husband and I were staying here for an extended period of time. We asked for a room with 2 queens. They proceeded to tell us that they did not have one but would have one within a few days and we could move. On that day, when we asked about moving they told us it wasn’t ready and it would be ready 2 days later. 2 days later I went down to check on it and it still wasn’t ready. I was VERY upset with the fact that we had multiple employees PROMISE us a room that we never got. It wasn’t until a week or so later when we finally moved into a room with two queen beds. At this point, I was rather disappointed with it all.
As for food, they do have a breakfast everyday and dinner served M-​TH from 5 – 7. Personally, the food is meh… and gets really boring after awhile. The service during the meals is wonderful and is one reason I am giving the place one of the stars.
In terms of comfort the rooms are okay. They are bit older. They do have a small kitchen but the rooms themselves seem a bit beat up. I wasn’t a huge fan of the place personally and next time would definitely stay next door at the Marriott.

This place is all about customer service.
They did everything they could do and more to accommodate our needs including: an employee calling her spouse to help with our computer problems and even a kitchen worker coming outside of the kitchen to show us where the entrance to our meeting was located. Very friendly and genuine people on staff.
The building doesn’t have much of a recognizable «entrance» so when you’re in the parking lot it’s difficult to figure out where to go. Other than that — WOW — they have great employees.

My family and I stayed at the Homewood Suites in Rancho Cucamonga for a quick overnight. There were 6 of us and we had reserved a room with two queens and a fold out couch. When we arrived they didn’t have our room available so they gave us two 1 bedroom suites for $ 98…can’t beat that! It ended up being cheaper than what we had reserved and we had more room.
The rooms were clean and comfortable. It was too cold to go swimming but the pool are and basketball courts were nice. We had the complimentary hot breakfast the next morning. It was nothing spectacular but nice to have available to us. The scrambled eggs had onions and peppers in them which was a turn off to my parents who both hate onions and peppers. The hash browns were cold but the waffle maker was a hit.
We would stay here again in a minute. It’s close to everything and the mall is across the street.

Only knock on this place is the time lock on the workout room.
For those that like to workout in the morning, the door won’t unlock until 6 am

I wanted a hotel a bit more upscale for an overnight in Ontario, but the few hotels I reviewed online charged for parking and one charged for wireless internet connection.
Homewood Suites was my next choice, just picked it from my online browsing. They allowed me early check-​in, the room is bright and sunny and clean, staff is polite and the price is right. And complimentary breakfast too (not so in the pricier hotel). Of course there’s free high speed internet that is a breeze to connect to and the parking is free.

I ended a job nearby with no place booked to stay (man, I hate that). Fired up the GPS and found this one. Based on my stays at the Boise, ID Homewood I had no reservations about staying here.
The other reviewer is spot on about the the entrance. Weird! But once inside I was greeted by a very nice lady who was very fast about getting me checked in (I didn’t have a room booked, so she had to do it all by hand).
Free dinner from 5 – 7 PM. And good food, too. Grilled chicken with peppers and onions, rice, steamed veggies, rolls, beer and wine, and salad.
Great breakfast! Scrambled eggs with cheese and ham, hash browns, sausages, plus all the usual cereals and waffles and fruit and oatmeal.
Nice room. Slept almost too well — had to drive home the next day.

No real complaints about this place.
Has a basketball area. A swimming pool in a large gated area. The location is close to all sorts of places to eat. Room was clean.
The only thing that sucks about this place is the entrance is not at all where you would expect it. You may have to look around for it as it does not have one of the industry standard drive up front doors.