Johnnys Lashes

I’ve been coming to this place for years… you asked me a year ago how I like it and I would have given the a 5 star rating. After today and the last couple of times I’ve been coming I hesitate to come back. It took them almost 4 hours before I finally got out of there rediclolus! The time before that it was 2 and a half. Not enough people doing the job and just to have the mascara put on took 30. mins before they came to do it. Not happy at all with the service and the lashes the last couple of times started coming off with in a week. I will be looking for another place to go.

Got my first set ever a few weeks ago. The hurt, were stiff and I couldn’t blink without feeling sharp pain. When I opened my eyes after they put them on, the were heavy and I felt like all the eyelashes had been glued together with my real lashes in one big mess. After a few days they were tolerable.
Lasted me the full 3 weeks. Went in for a fill and they looked great.
Last night I was relaxing by the pool and a huge patch of the lashes all came out. It had been a while so I understood that they had lived to their expiration date. HOWEVER when they came off, the clusters were basically attached to each other all ripped off together. After looking closely at the fallen lashes, I saw SO many of my real lashes stuck in the gluey clusters. I have been crying all night. My real lashes are destroyed. Realistically, I lost about 85% of my real natural lashes. I’m very embarrassed and upset I payed to ruin my own healthy lashes.

I wouldn’t even give them one star. The blonde receptionist is so snobby!!! She looks down her nose at you. I walked in and they were closing in 20 minutes. She said they weren’t accepting people at that time. Went next door and got a beautiful set of lashes and they were VERY nice so all being said, DON’T GO HERE! GO TO THE NAIL SHOP NEXT DOOR!!! I don’t think it’s okay to treat your customers like they’re inconveniencing you

You get what you pay for so get the best of you can!!! Great helpful staff with many options!!!

Got my lashes done at the Upland location. Sm lashes with light mascara. Went back to add more mascara, but too much was applied and my lashes feel thick and stiff. My recommendation for others is get a light to medium coat of mascara.

Wow this place is a rip off !!!
They do terrible work and charge you in advance .Dont bother making an appointment because they dont respect it .Ive been in there 3 weeks in a row to have them fix eyelashes that keep falling off !!!

Satisfied customer! I’ve been coming here for a couple months. I love the quickness & how my lashes look. I can’t wait for Fontana location opens since I live in Fontana

The atmosphere is very welcoming and they did exactly what I wanted done. They show you many different options for you to chose from. The place and the staff are just simply amazing

Worst eyelash experience ever! I got my lashes done two weeks ago for my birthday. They were beautifully done. Unfortuanlly they didn’t last that long. 5 days to be exact. I came to get a fix which was fine with me but a couple days later they started to mess up not to mention my eyes started to burn because the glue got in my eye while sleeping. I explained what happened to the girls hoping they would understand my situation and hoping I didnt have to pay taking my situation. Turns out, I have to have damn near a freaking allergic reaction or go blind just to not get charged for removal. Well I thought my eyes burning would indicate I had some type of negative reaction toward the lashes. Nope. Not at all. These girls obviously did not take me seriously. What a dissapointment. Since I told almost everyone I know about them and raved on and on. what a waste :(

I will write a review for the sake of new customers who are trying to see if it is a good place. Do not come here!
I got my lashes done here and I totally regret it! My right eye was poking the whole time and all they could do was «Oh im sorry ma’m thats because your lashes are growing» Growing? Thats the best excuse the can come up with because they do not want to re do the whole thing! I went 3 days after for their no charge fix, and they didn’t even do any fixes, they just touched it and said «Oh it was just some dirt stuck in there!». My eyes were irritated, everything was poking me and my lashes only lasted for 13 days! Yes I counted it because I took care of them every single day! Everyone seriously was so rude from the beginning, I have never been so mad in my life because of poor customer service, product was cheap and I waisted my $ 40. Save your money. Go to a real professional.

I have had 2 sets of lashes from Johnnys Lashes. The first set were the fake lashes which lasted me 3 weeks. I originally wanted the real lashes because I did not want to cheap out especially when it comes to my lashes.
My first time coming it was a nice environment when I walked in. It was a bit unorganized as i was waiting to get checked in. Then I wanted to see what I wanted to get (being my first time i was hoping for a short consultation to know what i was getting) but they didn’t have a portfolio of all the different types. I was just shown an image of their popular lashes on the computer screen. So I took their word because they told me they didn’t have enough time to do the real lashes.
So they took me in and started the process. I was nervous because my lashes aren’t short but I was going for a fuller look. So I didnt want these falsies to harm my natural lashes. I asked and the young lady attending me and she assured me they wouldn’t be harmed.
When she started the process I noticed she applied a sticky cover on my bottom lashes. After she was done applying the set, she took it the cover off and I felt some of my bottom lashes yank off :(and I asked her but she said none came off.
As I wore this set for 3 weeks they felt heavy and the first week it bothered a bit along my eyelid. Felt like if they were stabbing into my lid.
Time went by and of course they looked good and they looked cute. But when I came in at the 3^rd week, I wanted to get the real ones so i did.
She did warn me that the glue remover might sting a bit if it got into my eyes. As I was laying down with this stuff on my lashes, I felt a sudden burning sensation! It stung so bad I didn’t know how to react so I kept calm and as still as i could. Then the technician came and just masaged my lids. When she finally came back and took off the falsies, she gave me a kleenex to wipe off the excess.
This is where it killed me– as I gently wiped off my eyes, I notice a lot of my natural lashes coming off and I freaked out :(:(I used the restroom and kept looking and I got concerned. I came back and asked the lady why I had a lot come off, she said because the fake lashes are heavier and tend to weigh down the real ones down. I was still in shock how many came off but there I went again… Getting another set. This time the real ones. She told me the real lashes are less heavy and wouldn’t have that many lashes coming off. I’ve
Had them for about 4 weeks now.
They looked gorgeous and I loved them and took care of them. But I did get some bothersome here and there every week. But I also noticed my real lashes falling off and in chuncks of like 3 – 5 strands! I got to a point where I wanted to cry.
So now I’m ready to go in and have them remove my last set I’ll ever be getting from Johnnys Lashes. I’ve had too many real lashes fall off and I don’t think it’s worth it. They did look nice and got compliments but if it is going to harm my real lashes then it is not worth it for me. And I did try these out 2 times hoping the 2^nd time would be better.
I’m not looking forward to the glue remover and to see how many of my lashes will come off and how many I will have left
These eyelash extensions looked great but in my personal opinion, losing a lot of my lashes was not worth it
Thank you Johnnys Lashes for the good side of it.

You are for sure going to be amazed. The ladies are so so cordial and sweet. Hope wiill take good care of me. Love this place already.

Love this place I defiantly have to give props to my girl jazzy I’ve been going here for a few years jazzy always hook my lashes up, love you jazzy thanks for always doing a great job
Jamie thank you for always being so kind you make my experience coming in delightful best receptionists keep the good work up

This is a good place to go to if you want CHEAP looking eyelashes. I wouldn’t recommend this place to anyone who wants a natural looking set. The eyelashes I got were hard as a rock, shiny and very fake and trashy looking. I’ve gotten eyelash extensions put on before but payed $ 100 for them and after getting these extensions I would hands down rather pay more money for them. You really do get what you pay for, cheap looking eyelashes that bother your eyes. It’s been a week and when closing my eyes there is still irritation.

Hi Lash lovers!
I am so awesomely grateful for this place. This will be my second time coming here and my first experience was great. The ladies here are so warm and Jaime is fabulous, she answered all my questions and she’s very knowledgeable. Thank you Jaime for you help!!! This place ‘Rocks’!

Just left, johnnys and they charge my $ 10.00 dollars to remove one eye of eye lashes even though they advertise its $ 5.00 for removal. I had an infection (cyst) that was created from bacteria that was created due to not able to was my eyelid correctly because of my lashes. I would not recommend going to Johnnys. Not a happy customer. I felt I was going there more for fixes and the lashes not looking fresh.

Affordable, punctual and staff was very helpful. Wide variety of cluster lashes, but limited access to Johnny for individuals. My daughter loved her 1^st eyelash experience and will likely want to keep it going.
Keep the price point in mind, you do get what you pay for. Great place to try out the eyelash experience, to see if it’s something you that’s truly for you.
I was not thrilled with the customer service experience I received from calling in, but the personal service was much better. Glad we tried it.

BEWARE: these lashes or glue made my natural lashes fall out! It look months to recover.
Definitely spend the money on individual lashes elsewhere.

Yes they r pretty and nice for like the first wk. They dont last there guaranteed 2 week frame. Amd when they start to fall lord all mighty does that hurt i mean excruciating pain. They start to poke ur eyelids like little needles then u cant pull them off or risk damaging ur own lashes. well i was in so much pain that my eyelids were swollen at that point i didnt care i started to pull off what i could i looked like a damn bald eagle… patches of my hair and some extensions hanging off mt lashes on what i couldn’t take off. they were about to closed when this started to go down so i couldn’t wait till the next day p. s the receptionist sucks she eas rude and basically said to bad wait till morning as a walk in cuz there r no appointments and i have to wait !!! …my point is i paid 42 dlls for the worst experience in my life and ended up with no lashes at all
U guys need to sell a take home lash removal because all the comments i see r how u guys dont accommodate emergency removals like really?

Been coming here for well two years. Their eyelash extensions range from $ 20 – 42 — VERY AFFORDABLE. Removal is free (at least when you are getting a new set). Application time length will vary on how busy it is. I suggest making an appointment. If you make an appointment with one of their best lash artist’s (Johnny or Gina), be prepared to wait longer, as they assist the other artists while they are with their current client. I used to not mind, but my schedule is too busy for long waits. However, all of the girls here are well trained. Everyone once and awhile I get to schedule with Gina or Johnny on a slow day and it’s always a treat, they are both great people.
It saddens me to read so many bad reviews about this place, as I wouldn’t go anywhere else. They do a beautiful job and if there are any issues with your lashes just tell them, they are happy to fix/​assist you. Customer satisfaction has always appeared important to them from my perspective.
FYI ladies — Don’t open your eyes during a removal– ever, at any lash place, yes it’s going to burn. Yes, they talk to each other and to their clients, just as you will find at most salons and/​or beauty places. These girls (and guy) are very friendly. Seriously, they will most likely remember your name and what you talked about the last time and genuinely and sincerely ask you how you are doing the next time they see you.
All of their lashes seem to look good on their clients. However, I have only had the «J» style (thicker lashes) and a cat eye look (short-​med-​long lashes, from inner to outer) put on, and I have never been disappointed. Definitely get the sealer applied, they will last longer (mine last for about three weeks). It takes approx. 45 – 60 minutes to have them applied and costs me $ 41, plus tip.
DO REMEMBER to ask them how to care for your lashes, such as applying eye shadow, how to sleep, wash your face, and shower (I now sleep on my back, I now wash around my eyes, and no more steam room). By all means DO NOT TAKE THEM OFF YOURSELF!!! You WILL rip out your own lashes — period!
If you want affordable good lashes, done by nice people, I recommend giving them a try.
If you want personal, quiet, spa environment, and one on one time and don’t mind paying more, then you should go somewhere else.