MCA Professional Cleaning

I chose MCA Professional Cleaning based on the positive reviews posted here on Unilocal.I recently used their service to clean a house that my family and I are moving in to soon. The house was dirty and dusty especially the kitchen and bathrooms. They were able to send a cleaning lady quickly (the next day actually). She did a great job, the kitchen and bathrooms are now clean and sanitized and acceptable for use. I will be using MCA again in the near future.

I used MCA a couple weeks ago for the cleaning of my bathroom and kitchen. I was totally impressed with the quick response I received to get a quote! They had an opening for the time and date I wanted and the price was good! They sent Lisa and I must say she did a thorough and great job! I would have her back just to clean the oven! Lol! Great job Lisa! I will be using them again.
*The only negative I have, whatever Lisa put on the floor in the kitchen made it sticky. It smelled and looked great but it was sticky after it dried. I spoke to my sis who used their service also, she said hers was sticky also. Maybe you guys should look into another product to use on floors.
Thank you MCA!

I am currently using MCA Professional Cleaning for my home. I have to say Lisa is my lady who comes to my home every 2 weeks and greets me with a hello every time. She does a very awesome job, she is very respectful and she never complains and does a great job every time. I am happy I found this company to make my home sparkle and shine Lisa always leaves with a smile :)

I hired them to clean my house. The reasons I hired MCA were because they were able to get back to me the soonest and the communication made me feel better. Also, their price is reasonable. Maria follow up with me before and after the service to make sure I’m happy with it. The reason I’m giving them a four stars instead of five is because they missed out on a few spot, such as cleaning the switch and under the microwave (was still really greasy). I found them dirty after they were gone. But no one is perfect especially so many places to be cleaned. Overall, they done a good job for the price I paid.

Full Disclosure: MCA’s representative that I spoke with asked me to write a review of the service I received after my first cleaning. As I was completely satisfied, I happily agreed. OK, now that we done got that shit out the way:
I moved to Redlands a few months ago, and because I have to work roughly 80 hours a week, the last thing I want to do when I get home is to clean the place up. Hence, I was very impressed by MCA’s quick response to my initial info request as well as their turnaround time in sending someone to my place within 24 hours.
Gina was very responsive and coordinated the logistics through texts and the cleaner Rosie arrived at my apartment promptly at the promised time. She was also extremely sincere and polite and gave me assurances that my place would be clean when I came back. Sure enough, when I returned, I found the entire place looked great. Again, in the interest of full disclosure, I live in a newly built unit and I am the first tenant that has lived there. So there hasn’t really been any time for grime to build up, but I could still tell a noticeable difference in the cleanliness of the place after Rosie was done with her magic.
The pricing was very reasonable and after a «one-​time cleaning fee» of $ 160, we agreed upon $ 100 for monthly cleaning services. I received a couple of quotes that were in the $ 150 range, so this seemed to be a good deal, but feel free to chime in, dear readers if I’m paying above market prices. To be honest, everyone after my last cleaner in West LA ($ 18/​hr) seems pricey, but I realize that her extremely low rates belied certain… let’s just say interesting personality quirks. *sitting down crying in the shower as I reminisce* (
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Footnote: How hot is Eva Green in Casino Royale?
TLDR Summary: I had a great experience with MCA and I look forward to a long relationship with this company as my house cleaner.

We’ve used MCA professional cleaning service a few times and each visit they’ve done a fantastic job. we appreciate the time and detail they’ve put into our home. We plan on continuing to utilize their great service.
T.R.

Absolutely horrible experience. Spent $ 400 to have a move-​in cleaning done and almost nothing was cleaned! There were still cobwebs in the corners of the rooms and cabinets after they were done. When I tried contacting the business, they told me all managers were out of the country and/​or unavailable by telephone. This is my first negative review for a business ever, do NOT waste your money.
Update: the owner of the business just called and threatened to sue me if I did not remove my Unilocal review. Worst mistake I ever made hiring these guys. Be careful if you decide to work with them. They might threaten you with a lawsuit if you’re unhappy with the quality of their work!
Dear Maria,
There was no major construction being done on the house when the workers were there. There were small closet upgrades being done, however my complaint was with the kitchen and bathrooms which were far and removed from this area. Additionally, I did not supervise the work, I was only present for about an hour. The cabinets are not new, that’s why I needed them cleaned-​I have pictures of the cobwebs and dirt if you would like to see them. I called as soon as I inspected the house. I did not ask for my money back nor did I threaten to sue. I asked to speak to a manager and for the job to be redone at no cost. If you’d like to know, the total number of calls from me to your institution after the cleaning was at least 3. Unfortunately, the cleaners finished late in the evening so my husband had to rush back to sign the papers. Since your company seemed so reputable he didn’t think he needed to personally inspect the inside of each and every cabinet and bathroom. I’m extremely disappointed in this lack of customer service. I had been trying to reach a fair and amicable resolution but instead your company accused me of trying to get my money back, yelled at me and threatened to sue me. If you’d like to further discuss this issue, please call or email me; these are much better vehicles for communication than Unilocal

I needed a house cleaned quickly and MCA came to the rescue. Unlike other companies that were unresponsive or failed to show up to a scheduled appointment, MCA provides effective and constant communication and shows up on time as promised. I highly recommend this company to anyone that needs fast and reliable cleaning services.

Just moved into a filthy, smelly, dander filled home, my allergies flared up at an all time high, but these ladies took care of everything for me! They do awesome work! When I walked in from work today, it smelled fresh and sanitary. Lisa was superb, she payed attention to all of my concerns and now I can sleep comfortably in my new home. Gina was great with communication and assuring my needs were met. I love this local, small business. I will be using them on a regular basis! Glad I found them!

My tenant moved out and did not clean the place as clean as they promised. Right away I had to start looking for a move out cleaning service that could clean ASAP and needs to be detailed cleaning.
I found MCA online, I texted back and forth a couple times and asked them when they could come out, and they did right away, even on the same day.
Lisa and Gloria did a wonderful job cleaning, when they were done, I went to the house to inspected the place, and whatever I wasn’t satisfied with I would tell them, and they would try their best to clean it again.
If I ever need cleaning service, I would definitely ask for MCA again! Keep up the good work, I know who I will go to now whenever I need a detailed cleaning service!

MCA exceeded our expectations. We called the office on Sunday morning after a long night of moving into our new home. The house was very dusty and the tubs were very dirty. Lisa made our tubs and shower glass doors look brand new! She cleaned every corner of our home. The blinds, floors, windows, baseboards, kitchen and restroom sparkled like new. When we returned home from her cleaning we were all smiles. I will defiantly be a returning customer. Thank you soooooooo much :)

Great service and price. The best I could find In the area. I highly recommend it. I had many questions and they were answered promptly

I’ve been using a cleaning lady that unfortunately would miss a things here & there so after a few cancelled appts I figured it was time to move on. I used MCA for the first time last week and dealt with Gina for the scheduling of the service, which was very convenient since they were able to come out the next day. Lisa & Gloria came out on time. They were both very nice & polite. We went through the home prior to the cleaning since I requested additional services of blinds, ceiling fans, baseboards and window sills. They did a good job, they even made sure I inspected the house before they left. They will be coming over every 3 weeks so based on first impression, Im optimistic that they will continue to do a great job.

Terrible and bizarre experience.
Felt like high pressure sales.
Everyone was very rude. Cash only.
Read their responses to critical posts on Unilocal.That will give you a feel for how they act.
I would never use a company like this again.

First time using a cleaning service and my experience was awesome! I’m 7 months pregnant and we had a plumbing issue in our bath, which I couldn’t clean myself. I called a few places and most didn’t want to come out to clean only the bathroom, or were very over priced. So I called MCA and spoke to Lisa, who was very friendly and helpful. Lisa informed me that I lived a bit out of their service area and that they generally didn’t clean just the bathroom. But she reassured me that she would try her best to accommodate my request.
A few minutes later she sent me a text message that they could do it and gave me a very reasonable price! I was so relieved. So, not only did they accommodate my request, but they came out that same afternoon! Rosy was the lady that came to my house, and I was so happy with the service, she was also very friendly and quick, but thorough of course. I will definitely be using them again! THANK YOU MCA PROFESSIONAL CLEANING!

We have been using MCA Professional Cleaning services for a couple of months now. I am very happy with their Service. Maria is very easy to get in touch with, responsive and accommodating. The lady who comes to our house, Lisa, is such a sweet Girl. She is very reliable, dedicated, very detailed, and a nice person to have around. We have our house cleaned every two weeks, and I love to come back home from work on Lisa’s day. House is shiny, clean and smells great.

Apparently you’re NOT sorry for the inconvenience. A simple apology, or better yet some accountability on your part would have sufficed. If the service provided was sufficient, there would not have been a reason for me to give such a low rating in the first place. Please customers don’t waste your time here.

I thought they did a great job overall. I was able to schedule an appointment very quickly and she showed up very close to the scheduled time. I thought the quality of the work was very good and the price was reasonable. The only reason for the 4 stars instead of 5 was that she missed anything I didn’t explicitly point out.

MCA cleaning service is amazing. I have been using this service for two years now and trust and love when I have this company come clean my house.

I was very impressed with this cleaning service. Maria showed up on time and brought her own supplies. She started with the kitchen which was a disaster!
Their website lists what will be cleaned and that’s what I got (plus more). I requested 2 extra services for an extra charge (a mountain of dishes and fridge clean out). I got a fair price and was glad to have those ugly chores done!
Maria gave me a clean home that smelled as good as it looked! Counters were clean and I got sanitized bathrooms with shiny faucets. The kitchen was beautiful! Floor mopping could have been better, but still OK.
The best part was she found my gold bracelet that I lost 2 years ago. It was a Mothers Day gift and I was heartbroken when I couldn’t find it (my crazy cats). Maria found it and placed it in plain sight on the dresser.
I got a firm quote by text message before service, plus I tipped Maria. Their prices are very reasonable and I definitely plan to use them again.