Reflection

Thee WORST service ever! The employees were just trying on heels and talking amongst themselves. They were also so rude! One girl gave me attitude JUST BECAUSE I ASKED FOR A CERTAIN SIZE! Not only was she rise but she purposefully took a really long time to get my size. She had them in her hand but continued to speak with the other employee while I was standing just a few feet away. It really is not fair that people like that are employed while others out there would do a much better job and be thankful to be employed unlike those girls. Decent shoes. TERRIBLE service. Negative stars.

This is the worst quality of shoes and customer service don’t ever buy shoes at this place!

Walked in with a friend., Came out of the store with 2 boxes of shoes/​sandals. Spent $ 25.95.
Eh. First impression is everything. We couldn’t tell who was working there and who was shopping. It was only when we were finally greeted that I knew.
The store itself is relatively clean. Quality of shoes is what you would expect price wise. I was only looking for sandals specifically and didn’t bother to look or try on their heels or boots.
It’s great for someone who’s on a budget. They always have the buy one get another for 50% off.

The girls that work there need to be fired!!! No greeting!!! No help what so ever!!! They were more interested in singing the songs. Went around the corner and got help and bought 4 pair of shoes for my daughter. Don’t need to waste my time or money at this store!!!

Walked in, no greeting or anything. There was only one other customer in the store. What really pissed me off was that the workers were TRYING ON HEELS and having a good ol time as if they were customers! Talk about great customer service right. Who hires these idiots.

I went in yesterday on a search for boots because I am traveling to New York this week. The boot selection was minimal because winter season here has ended but they had a few boots with limited sizes. I was able to get two pair of boots that I loved. Also while I was there I saw a cute pair of black wedges so I had to try some on. I saw a sign that said buy one get one 50% off. The girl there mentioned that it also applied on clearance items. Which the boots I was buying were on clearance because of the season. I picked up a pair of flats as well. I paid $ 60 for 2 pairs of long boots, a pair of wedges, and some flats!!! It was an amazing deal!!! And totally saved my life since nobody has boots right now. The girls were very nice and patient with me trying on different shoes.

It’s clean no shoe boxes everywhere. I came in and someone came to my attention quickly asking for to bring up any pairs in which I wanted the sizes in. I did and MAGGIE would be very attentive to the next pair I asked never got styles or sizes wrong. They have a buy one get one half off right now so it’s about 30 – 50 $ for two pairs of shoes and their very classy taste from pumps to nudes flats to wedges I was conflicted ended up with some comfortable stylish flats. They also have a clearance section that is well organized! It’s a pretty small place but I speak on my experience. Working in retail you tend to take hospitality for granted. People don’t have to welcome you or give you the time of day they don’t work for you they work for minimum wage so when I encounter the classic rude associate it makes me appreciate stores like this, people like this deserve the recognition good job Maggie !

The only reason they are getting one star is because none isn’t an option. I bought some shoes from here for $ 20 for my mom. I got them home, she didn’t like them, so I took them back the next day. Now when I bought them back, they said they couldn’t take them back because it looks like they had been worn. When I bought them they had signs of wear on the bottoms. The girl who told me they wouldn’t take them was extremely rude about it too! I will not be shopping here ever again, and I advise you not to either.

Favorite Rancho Shoe store. Best prices and they usually have a 50 percent off sale. Most boots I buy are only $ 20. Huge fashion heel selection. Often I find things I love in the $ 10 area and still get the second pair half off. They always have the latest styles so I even get boots or sandals for friends for birthdays here if I know their size, heels are a little more custom to how they feel. I’m sure it’s not the highest quality heels and boots but their prices are awesome and if your like me you have many pairs of different styles so it’s not like your wearing out your soles. Definitely go here first when looking for heels or boots. There’s another shoe store right next door that seems like higher quality, I always go look there too but their prices are so high that I always come back to reflections and buy here instead. They really do have the cutest styles, it’s not just about price.

Cute shoes. Rude workers. The shoes were all mislabeled. In addition, the labels that had which sizes were left were also misleading, they did not carry any of the sizes. Left the store shoe-​less and frustrated.

Very helpful young ladies that work there want to make a sale but also help their customer well done. Thank you!

My go-​to store when I want new shoes. Nice selection, always has a section for $ 15 $ 20 and $ 25 sale shoes, almost ALWAYS has bogo (buy one get one free), friendly staff.

I love this place! Best shoes ever and the best prices!!!

This is like the Forever21 of shoe stores. They have cute and very affordable shoes, yet not good quality. They have good sales, so I give it 5 stars for low prices, but shoes won’t last long or be very comfortable. I was here today, and they a buy 1 pair, get another pair half off deal. They also have a clearance section filled with 10, 15, 20 dollar pairs of shoes. Just keep in mind– you get what you pay for.

Ahhhhhh I wasn’t supposed to buy shoes! I simply came to Victoria Gardens to get another belly ring since I lost the ball for the one I had :(The shoe gods KNEW I wanted sexy heels that are blue jean color and BAM, they had them. And they were 5 ½ inches?! Effin A you know I need height in my life…
Reflection has some of the best prices for their shoes and there’s always some kind of sale going on. My shoes were $ 29.99 to be exact and I could’ve got another pair for half off. The location in the Brea mall is bigger than this one but yesterday that didn’t matter because they had my heels. I swear next time I’m leaving my ATM card at home.
…:sigh:… I do love these heels though…