Reptile Island

I visited this place with my buddy who got an awesome chameleon! This place can get real busy with looky-​loos, but the staff is very attentive. The people who work there really seem to care for the animals. I could sense the real concern when they were telling me about a chameleon they were trying to rehab who probably won’t make it.

Absolutely love this place! The employees are so helpful and patient with all my questions!

Best place to go if you want great customer service. I’m a first-​time snake owner and these guys have given me SO MUCH help and guidance. They knew me by name by my third visit, and have become well acquainted with my snake as well. I can’t say enough about this store… it’s just amazing!

i was torn between two and three stars, i recently visited this building looking to buy another ball python as i was looking for a different morph that my local pet stores don’t carry. i came across an albino ball that was in very well condition, the staff was extremely friendly and respectful, would answer any and every question i possibly had, and worked out a great deal. their reptiles are surprisingly at a lower than average cost, extremely reasonable. However this where the two stars come into play, i noticed a few tanks holding the red tail boas were not infested, but had mites. the tanks which hold the bearded dragons and larger snakes such as the carpet pythons and the regular ball pythons, were covered in old shed, feces, and just looked unkempt. i had mites flying onto my wallet as i was paying for my snake, and mice occasionally scurrying across the stores floor. no animals had clear indications of sickness inside the store, but clearly all these poor conditions could lead to various diseases such as scale rot (which i brought my albino ball home with from this store) my boyfriend whom i recommended the store to, went a month later to look for a red tail boa, found a 9 foot female and immediately purchased her. up until bringing her home, we realized she has scale rot and mites. me and few others will refuse to re enter this shop let alone purchase anything due to the poorly kept reptiles, but i would definitely want anyone that plans on purchasing a reptile from here to do their research first, and examine the enclosure and animal quite thoroughly before they purchase anything.

They are so nice here, they will give you could advice and help you out no matter what! Great customer service thanks for all of the advice you gave me about my tortoise

The team over at Reptile Island have been great whenever my son and I go visit. Every time we go there they are more than welcome to answer any questions we may have and when asked to hold any of the beardies, they always allow my son to do so. Great prices and great selection of animals and products!

My grandson’s went nuts in this place. They were so excited to be there. My oldest grandson just had to say good-​bye to his lizard, and it broke his heart. We are surely coming back here for his new pet. They have it all!

My new reptile place! I always get my crickets here now. They have a really nice selection of reptiles and a large selection of habitats and décor, as well. Of course it’s also nice that they’re suuuuper close to my house! Either way, great store. Very nice and informative staff.

if you’ve got $ 2, watch them feed a lizard a mouse.

A+++++ reptile and arachnid specialty store. They have some of the best priced supplies around along with some of the friendliest, most helpful staff. Robert especially gets props for answering my millions of questions and for helping me out to my car on two occasions when I had heavy enclosures to load up.
In addition to the reptiles, they also have a pretty well-​rounded selection of tarantulas and scorpions too. And, they offer used enclosures for half price — just hope they have the size and type you’re looking for as these come in randomly.

Great experience and friendly staff too! Mr Josh was very informative and kind to my daughter and I when we visited their new location for the first time. My 3 ½ year old daughter got to hold a bearded dragon and 2 tortoises and check out the frogs too! Great adventure and super organized store too! Thank you Mr. Josh we had a great time, can’t wait to visit again! We might even buy a beard or next time we visit… it’s been 12 years since we’ve had any reptiles. I think it’s time Reptile Island is awesome.

My most favorite place to visit and stock up on feeders. Very friendly employees, great variety of feeders, excellent prices. I really hate going anywhere else. This is definitely my home for getting anything reptile related.

Love this place and the people in it.

We’ve been coming to reptile island (old and new location) for over two years. Friendly staff, always helpful to my little boy and happy to answer his questions even letting him pet and hold most of their reptiles. If you are interested or have any questions I suggest coming here.

This place is amazing and so is the staff. They are always so friendly and accommodating to my 10 year old, thanks guys!

The people that work here are absolutely amazing. Not only are they incredibly knowledgable but they are honest and truly care about their customer. They are welcoming to new customers and loyal to their regulars. I got my first reptile there, and now, two years and 6 reptiles later, I am still a customer. This is the type of community that existed in the 50s, where they know your name and your regular order. My family and I are never getting off of this Reptile Island!

Went in today and left with a full setup for a great price. The staff were more than willing to let me know what would be best for me and my new pet, plus I got to play with all of the reptiles, even the staff owned ones. Definitely a cool place to go even just to look, and ill definitely be coming here from now on

I love this place. You can see all reptiles in this shop are healthy and well maintained. All the guys working here are chill and know what they’re talking about. If you are new or quite established to reptiles, this is your place to go. PLUS– They are now in an uppity area of Rancho Cucamonga, placed right next to the Bowling Alley with lot’s of diverse cuisine nearby. Not to mention within walking distance of the Terra Vista Town Center. You could be having a nice fun day out and swing by this place before they close to get what you’d need. I go no where else, you should do the same!

I shop here on a weekly basis and i have never had a issue, the employees are all down to earth and very knowledgeable. I have gotten my Savannah monitor, Durango King snake, Leopard Gecko, and my Colombian Red Tail Boa from this store. I Come back for supplies each week now ^.^.

Reviews saying Reptile Island had it’s faults aren’t false, but they certainly have changed. Reptile Island use to be owned by a guy who didn’t care much for his reptiles or customers. But now that Nick has taken over the store, and the other guy was fired, there couldn’t be a better place to go. For one, you will get the most comfortable customer to employee interaction, no programmed responses like employees from petsmart. The employees at Reptile Island are super nice and willing to teach anyone anything. The employees of Reptile Island make you feel at home, include you in their conversations, joke with you, etc. Another thing is they keep their reptiles in beautiful living conditions. All the reptiles look healthy and well kept. Also, there isn’t a better place to go as far as cost. A 50 gallon tank will be 100 dollars more at Petsmart, for example.