Shell

I haven’t purchased gas here yet but I have stopped by many times for coffee, drinks, snacks, etc. Etta the cashier/​attendant is always very attentive to the customers and has been helpful to me and very sweet every time I’ve been at this Shell station. The coffee is hot and fresh in the mornings, the Modelos are always stocked, my favorite goodies are always right there. Keep up the good work Etta!

Have you ever had to take off your sun glasses so the camera could see if you are 21. That’s what the cashier told me. She couldn’t sell me cigars unless I removed my sunglasses. Never mind I’m 45 and in there every other day.
Customer service? They don’t know the law or their job.
Dummies

Don’t buy cigarettes there. I’m all for not selling to underage kids but its ridiculous! My husband stopped going there because at almost 50 years old, he was told he has to remove his glasses and look at a camera to buy a pack of cigarettes. I went in there today and was making small talk with one of the nice ones there she asked if I was 18, I said «no», Jokingly and with my ID proving I’m 40 IN MY HAND and she and another girl said they could not sell to me because I said the word «no». Come on! Maybe they have gotten busted so many times that they need this type of rigorous verification but an adult with proper identification legally should be able to buy without so much hassle. I’m going somewhere else from now on.

This place deserves a 5 star or more for their employee Gina. I have never met anyone as helpful and as polite as she is.
I went their to get gas with my baby who was crying like cray cray. She was so sympathetic with me. Because I was at my wits end, I cancelled the transaction thrice by doing the nozzle thing wrong! Imagine she had to swipe and enter my Ralph’s number thrice. And each time I did not feel like I was looked at as a nuisance. Not only did she do that but she actually came out of the store and pumped the gas for me because I was carrying my baby. While I was apologizing, she made me feel that I shouldn’t br embarassed at all.
She should be made an employee for life! What an angel!
This location is better, not too busy at 6 PM with lots of space.
Will def be a regular here.

Unilocal’s 365 Review Challenge 2014 #140 — #365
I prefer this Shell location than the one on Foothill with it’s seedy parking lot and vagrants walk all around, makes you feel unsafe. This location is only 5 minutes away from me and is always clean and fully stocked with what I want making it quick to purchase and leave.
They also have a Lamberto’s Mexican fast food restaurant (formally Dell Taco) I have yet to try it. Staff here can be friendly or be having a bad day and show it to customers. Total NO NO!

If I could give this Shell a negative 5 stars I would. Went in to get gas card wasn’t reading on the pumped so I walked in a rude cashier by the name of Eda was working had the biggest attitude and even had the nerve to call me a B***** on the way out! I’ve been pumping at shell for years never had customer service be that bad only today. Eda should be fired to keep me as Shell consumer!

One of two very nice and friendly stations that have very competitive (cheap) gas/​diesel in the Rancho area!
I have to agree with Mike L that folks here are great and everything is bright and clean. For the record, there are only a few gas places that deserve a three star rating, because most are not, A-​OK. This place checks all the boxes.

This place is a dump, and rude as all hell… The one on Foothill is the only one Ill go to in Rancho… but if ya’ll wanna step on needles and deal with rude employees, GO FOR IT!

Ok i will never write a review for a gas station, but this one just ticked me off. As I was getting gas at a SLOW pump, I was bum rushed by a sales chick for some «miracle cleaning solvent». She did a demo on my car even though I wasn’t interested in spending $ 20 on her product, and she kept calling me «honey». What the heck? I felt trapped, and finally told her «no» and then she became rude to me. I think I’ll bypass this station until they get faster pumps and no longer allow these sales people on their property. There should be laws against this. Geez.

This is one of my favorite places to get gas.
Very nice and clean location.