Stereo & Video Repair Co

Excellent customer service. Richard gave me a bunch of great advice without nickel and diming me a bit. This biz truly cares about their customers and does great business. I will definitely be a life long customer!

This company is the most unprofessional business I have dealt with. First they quoted me for a repair on my 60 inch LG tv which they changed and increased after my tv was in their shop. Also, I had to bring the tv to them. They said it would be a few days to repair, they hadn’t even looked at it after 2 weeks. They finally did the repair which took over three weeks. When I brought the tv home it was dirty with finger prints all over it. I called LG to complain since they sent me to this repair shop as an authorized LG repair shop. LG said they would reimburse me the cost of the part for the Inconvenience. The part was $ 160. I waited to get my refund from the shop because LG reimbursed them and they were to pay me from the refund they received. I, had to call several times to the shop before they agreed to send me the refund I was owed from LG. When they did pay me they shorted me and only paid me $ 117. They kept the rest. Plus they charged me close to &300 for the labor. They are greedy crooks !!! They don’t even deserve the one star !!!

Richard just left my home after a service call to help my aging DLP TV. I was unsure if would be worth repairing, as it is 10 yeas old. I had 4 problems with the TV, and, as it turns out, some problems were fixed easily, and others would require expensive parts. Richard was very professional and knowledgeable, and gave me some good advice as to whether it would be better to repair or replace the TV. He was able to cure a few of the problems during the service call.
He kept his time contract and the price for the service call and labor for the repairs completed was very reasonable.
I would definitely recommend their service.

I have been bringing broken stuff to this place for over 20 years. They have never let me down. Fairly priced, upfront, true experts and nice people. They are a rare gem in today’s economy.

What a great company! Richard, showed up with a smile, knew what he was doing, fixed the problem with my Mitsubishi TV, So happy I called them!

We had a TV that was out of focus. Another company said it would be several hundred dollars to repair. We called Stereo Video and they were very helpful and professional. Richard called us back and was able to diagnose the problem over the phone. I would highly recommend this company, friendly, knowledgeable and honest.

These guys are the best .Very professional and friendly at the same time. I will be driving back to them (from Orange County) for anymore repairs I need.

I have a vintage «monster» receiver and the left channel was making this loud static sound and was getting louder and louder. I had some doubts about whether it could be fixed or not… Now, when I finally got it home and hooked up, all I could hear was nothing. I mean I could hear music, but no hiss, no crackle, no noise– just music! Stereo and Video Repair Co. saved my stereo’s life. Amazing! And they fix a lot of different video and audio components according to their website. I am so glad I found them because businesses like Stereo and Video Repair Co. are few and far between. I would definitely use them again if the need arises.

Had Richard come out from this company and he was awesome! They quoted a higher price, and the end result was actually less. Richard changed out capacitors in our TV, helped us put the TV back in the cabinet, and was extremely professional. I would highly recommend this company to anyone needing a TV repair. Not sure about other types of repairs, but if they are as competent as they were with the TV then I am sure they will deliver.

My experience with Stereo & Video of Rancho Cucamonga was excellent My TV was under warranty I tried another repair shop first. They made
Me feel like It would be a problem for me to prove my TV was under
warranty. I called Stereo & Video of RC and was greeted by Betty. She
assured me I had the proper papers and scheduled an apptoiment with the
repair teck. Richard came to services the TV he was very professional
and had a great personality. Richard was also very carefull with my furniture and the way he handled the TV. The is an honorable company
you can trust the staff if working to satisfy the customer.
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