The UPS Store

It was my first time returning a textbook and I wasn’t sure how to do it. This place was amazing and made it a breeze for me! I was immediately greeted as I walked in the door and shown what the least expensive packaging for my item would be. Very professional, very helpful and they knew what they were doing. I would ship all my items from this UPS store based on the experience I had and the way I was treated as a customer!

Fast friendly service. Clean and we’ll protected. Great location. Ypu can run multiple errands. They have lots of parking..

This UPS store is convenient for me since I’m in this plaza frequently anyway because I shop at Trader Joe’s a lot. They are right next to the Subway and Flame Broiler. So far I’ve used their fax, shipping, and notary services.
If you go on the website, you can actually schedule appointments online. The appointment types are Print Consultations (30 mins or 60 mins), Notary Services (30 mins), Mailbox Services (30 mins) and Freight/​Oversize Shipping (30 mins).
I tried to schedule an appointment for the Notary Service online, but the latest time was 2:30PM and I needed to come in after 4:00PM. I called the store and Tom answered. He said that I didn’t need an appointment and I just had to come in before 6:00PM. We arrived at 4:30PM, got our documents notarized and were in and out in less than 20 minutes.
Note that other than shipping, copying, printing, faxing, mail box, and notary services, they also provide passport/​ID photo services, computer rental, and shredding (just to name a few).
²⁹⁄₁₀₀ Reviews for 2016

The owner here is great. I’m leaving this review as his location had holds on to 100+ oversized packages, taking up a quarter of the package storage space, for over 4 weeks at a time. He was still very kind and understanding. If I were the owner, I would be upset about a customer paying only $ 100/​year to accept this volume of incoming packages. Obviously, it is their job to accept my packages, but I know that third volume of incoming packages is toeing the line of being unethical.
This is the best service I have received from a ups store, and I have tried them all. The owner got an excellent location and I hope he’s very successful with his franchise.

My past review got deleted… This location took 2 days to ship my shipment out. Its took one day to ship from arizona to ontario but took 2 days to ship from ontario to norco? Terrible shiiping company next to fed ex. Usps is the best. These guys and fed ex take two days longer than usps. Choose shipping with aomeone else.

Now this is a very nice UPS store! Tom is great! Nice conversation and great service! He even put a piece of tape on a label for me where I missed a spot. For free! (I have seen reviews where the client was charged a dollar for a small piece of tape) Support this business!

A young lady named Vanessa helped me send out a package & she was really nice and helpful. She even suggested options to me that I wasn’t aware of & helped me save money!

This store sent me to Ontario 7 mi away, because I didn’t have a shipping label for next day air early AM. I was so mad I had wasted my time there. They said the HUB in Ontario was the only one capable of helping using account numbers to ship. I called the UPS store on foothill and haven and they helped me right away. I didnt have to drive so far. They even had a printed map for me :/