Yeh and Yu Optometry

We love Dr.‘s Yeh and Yu! They are the absolute best! My family has been with them for about 4 – 5 years. They treat everyone like family and always make appointments within reasonable time frames. I have referred them to all my family and friends because they are that good. It’s not too often these days you find really good customer service from the whole team!

Both Dr. Yu and the staff were very helpful, kind, and knowledgeable. I live outside the country for most of the year, and I was home for a short period of time, and they made sure that I got my glasses done before I left and with time to spare so that I could wear them around and see how they felt before I departed.
The doctor was very friendly, and he explained to me everything he was doing and why he was doing it during the eye exam. The staff was helpful in answering my questions about all the options there are for glasses, and they made sure my glasses fit comfortably.

The best eye exam and customer service I have ever recieved at an optometrist. Office staff is knowledge and reliable. They don’t have a huge selection of frames, but the decent amount they do have are current/​attractive styles (Others can be ordered with ease).

Had a pleasant experience here getting my annual eye exam and prescription renewal. Dr. Yu and his staff are very helpful, knowledgeable, and professional. The friendly staff was able to answer any of my questions and Dr. Yu adjusted and fitted my new pair of prescription eyeglasses perfectly. I recommend Yeh and Yu Optometry to anyone looking for a nice pair of eyeglasses or sunglasses.

This Optometris has the friendliest staff & most importantly the doctor is a sweet heart. They always make you feel welcomed & comfortable. I recommend this place; I give it 5 stars :)

We had been going to Lens Crafters or Costco. Now that we have insurance, we looked at the insurance company’s list of optometrists in the area and found Yeh and Yu. My husband went first and was very pleased. Yesterday, I tore my last pair of disposable contacts. I called as soon as they opened and was able to get a same day appointment. Dr. Yu was very thorough, had a gentle touch and explained everything thoroughly. He fitted me with a pair of contacts on the spot — yay! My insurance offers online ordering of contacts, so I had looked up the prices prior to my appointment just in case his prices were inflated. The prices were the same. So I was able to get an exam and a years worth of contacts, with all but $ 38, covered by my insurance. Super nice. Great service. Reasonable prices. I’ll definitely be back. I highly recommend Yeh and Yu Optometry!

So I went to Costco for a eye problem because I have been going to him for about 3 years. He said my eye problem was an infection, gave me antibiotic drops .It should clear up in a few days. It did n’t it got worse. A lot worse, by the time I saw Dr Yu I could only see about the size of a pinhole in my eye. Dr Yu had to dilate my eyes to be sure but she discovered I had inflammation of the Iris, which is rare but can lead to even worse systems like blindness unchecked. She prescribed steroid drops which did the trick. Plus told me to go to my regular Physican and get blood tests to find it I have a marker for this. They are both super nice. I am not going anywhere else now and a bonus they take my insurance!

Doctor did detailed check up, he’s helpful and very friendly, made my 9 year older feel so much at ease, and seemed to be honest.
Also staff members are patient.
If you’re looking for an optometrist in Rancho Cucamonga, I would recommend him.

This optometry practice is the best! I’ve worn glasses/​contacts since I was a young child and this is hands down the best practice I’ve ever been to. The entire staff is a pleasure to work with and I highly recommend this office for your eye care needs.

Outstanding practice! If only other healthcare providers were as professional and courteous as Dr’s Yeh and Yu, we’d have a lot more healthy people in this world.
The customer service here is top notch. The front office staff are great. They are very personable and attentive to your needs. No question to small for them to respond. If there is something they are unsure of, they will follow-​up and get back you right away. For example, for my last pair of glasses, I didn’t quite like the styles they had in store. I told them what kind of style I was thinking about and the next morning, they sent me an e-​mail with multiple options to choose from. Sure enough, I found the one I liked.
The doctors are wonderful. Very friendly. They answered all my questions and genuinely seem concerned over my well being, especially when it came to factors revolving my eye sight. When I first started going to this practice, my first pair of eyeglasses were accidentally damaged during the sizing. Disappointing, but accidents happen. I came back in a couple days once the new pair arrived and was immediately greeted by Dr Yu. His first words to me, «Thank you for giving us the opportunity to fix this for you. We’re sorry for the inconvenience.» Then he proceeded to do the fitting himself. They also gave me a cleaning kit for my troubles. Who does that?!
Bottom line… if your coverage allows it, you will not regret coming to this practice. Providers that care, front office staff that are friendly and attentive, and overall, a pleasant experience.
That’s all for now. Until next time… Happy Unilocaling!

*400^th Review*
Other than LensCrafters, the primary optometry offices I usually go to are at Costco (specifically Azusa and even Alhambra in the past).
The only reason I don’t like going to Costco is that they don’t accept my insurance (VSP) so I have to pay upfront and then get reimbursed by VSP afterward. (kind of a pain with having to scan and send all the receipts in and filling out forms).
So now that we’ve moved, I was on a search for a new optometrist. I found Yeh and Yu Optometry here on Unilocal and decided to give them a call. I noticed that they didn’t have any online appointment system and you have to actually call the office. Their office is located on the north side of 19^th Street in the same plaza as the Stater Bros.
Dr. Yu picked up the phone himself to schedule my appointment. Wow that was a first! I came in for my appointment and they took me in right away. Dr. Yu was very thorough in his explanations of why they do each test and even a short biology lesson. He also gave me a lot of tips on how to keep my eyes healthy and how to cause them less strain (especially at work) while keeping a sense of humor.
I mentioned the online scheduling and Dr. Yu mentioned that even though their office has been around for 10 years, he still likes using paper and talking to his patients. That’s a nice touch
All in all, it was a very positive and easy experience. After an eye exam, contact lens fitting, and ordering two boxes of contacts… I only paid $ 30.00 out of pocket. (usually at Costco I pay $ 120 just for the contact exam plus $ 100+ for the contact lenses).
²⁷⁄₁₀₀ Reviews for 2014

My family and I have been coming to Dr. s Yeh and Yu since pretty much since the office opened. I’m 57 years old, and I’ve worn glasses since I was a boy… until I came to this office, I had been to many many different optometrist’s; it never seemed to make much difference where I went for glasses, because they all seemed to be examples of the same model: impersonal service and high pressure sales by the opticians for «add-​ons» when ordering glasses. Well! this office is definitely different in the best possible way. It is far and away the finest I’ve been to. I can’t speak to their prices because our insurance generally covers whatever we need, but in terms of service, the entire staff here is absolutely terrific: gracious, friendly, supremely competent, accommodating, and to top it off, every time I go in, they remember my name! If you live near Rancho Cucamonga and need eye care, you are doing yourself a great disservice if you don’t visit Dr. s Yeh and Yu. Seriously.

This was the first practice I called and the first office I visited that accepted my insurance and I can’t even begin to tell you how happy I am!!! They are all so sweet and Dr Yeh was very patient and helped me pick the right glasses for me! They went above and beyond! I truly recommend this Optometrist to everyone!

I selected this practice blindly picking from the list of providers that my insurance offered. I scored big time. You can not find a better optometry office. Dr. Yu is the most patient and accomodating optomist. He takes the time to try every option and clearly explains things every step of the way. His primary objective is meeting your needs no matter now long it takes. His office staff is extremely friendly, sincere and efficient. This practice is patient based — not a common entity these days. It is easy to get an appointment — even the same day. After the rest of my family was seen by Dr. Yu I received a hand written note thanking me for the referrals, and asking for any feedback to improve their service. I’m impressed and highly recommend you pick this office.

I’ve been coming to Dr. Yeh and Yu’s office for the last 5 years after going to various Optometrists prior to this. Never have I met a more friendlier group of staff than the people who work at his office. Dr. Yeh is very patient and explains everything in detail during his exams. Everyone that works here goes out of their way to make sure that you are happy prior to and after a visit. This place is truly one of the best kept secrets in this area.