Terranea Resort

I’d love to give them 5 stars because it’s such a cool location but there were a couple of flaws. One there’s not enough light in the bathroom. Two the room was too cold and the heat didn’t seem to work, so at night we liked it cool but when we went to warm it up during the day it was a no go. The restaurant are all nice, we ate at all of them, and the pool is very nice as well. I would go here again, but it’s not the ever so elusive 5 star resort.

We came here for valentines weekend and I must say the location is beautiful and the restaurants are amazing.
However, when we booked the room they said «you guys have the valentines package which includes roses champagne and breakfast for two «so we got that package also we wanted the ocean view and late check out, of course they said «definitely late check out won’t be a problem and his request the ocean view once you check in and it shouldn’t be a problem».
We got there checked in and found out we don’t have the ocean view room… Whatever we understand we booked it last minute and they were really booked.
Got in the room and found out we don’t have the valentines package !!! Called them and they said we never requested it or late check out.
Very disappointing.
They only the reason that we’ll come back is for the location.
It’s worth to give it a try just reserve everything ahead of time.

Beautiful resort in fantastic location. No need to leave! Breathtaking views! Great service! Stayed with kids in a villa and it was perfect. Plenty of room. Much better than being cramped into 2 hotel rooms. Villa was beautiful & recently remodeled. Kids enjoyed rides in golf cart from resort to villa, but it was easily walkable. Staff was eager to please and made us feel at home. Coastline trails offered views of ocean, whales, seals, pelicans. 17 miles from LAX, but took about 40 mins.

My husband and I came here for a Valentine’s Day getaway. Absolutely stunning views and superb customer service. However, the rooms (not bathrooms) need to be updated. I travel to local destinations for work all the time and have seen better furniture and bedding at the Marriott and courtyards– again not belittling any other hotels but if I’m paying over $ 600 a night for Vday — I’m expecting a much nicer room. Some type of chocolates something Valentine’s Day esque.
We got roses but I just think that the hotel could go a little above and beyond and surprise their guests.
Other than that the jacuzzis and pools have Tons of children in them. So if you want more adult time you have to go to the top pool.
Going to gala and dinner tonight will update my review tomorrow.

My mom and I spent the weekend at resort and did the Land to Sea Culinary Immersion Package. It is pricey but worth it! If you are a foodie it is a an experience you wont forget.
You get to spend some time with their head French chef Bernard Ibarra. We visited the farm, picked veggies and he made us the MOST amazing meal I have ever had. To top it off he had the hotel start making their own salt out of the ocean, honey and even olives !
He is so talented, passionate about food and welcoming and a true asset to the hotel.
The overall staff is very polite and accommodating, and go out of their way to make your stay comfortable.
The resort itself is absolutely stunning, and you don’t feel like you are out of just outside LA. Highly recommend it all!!.

Just checked in, it was a bit of a rough start with 2 front desk staff members but Jon Schwartz took and handled it like a true hospitality professional!
James in bell services is wonderful too!!!

Unfortunately, I had a very negative experience during my stay at Terranea. My fiancé and I were celebrating his birthday and opted to stay in a casita. Throughout our visit, we encountered several large spiders in the bathroom, living room, and bedroom. We figured this was just because we were staying in the casitas which were more secluded than the standard hotel rooms. However, when I woke up in the morning I was covered in bug bites all over my neck, right leg, hand, and hip. I was mortified, I’m not one to complain, but there was no way I could go out in public like that! When we spoke to the front desk manager, Michael Friederer, about the problem we received a generic response telling us that they would file a claim and be in touch within the next few days. We were instructed to speak with their loss/​prevention specialist, and that the entire process would take a few minutes. We agreed to do so, under the impression that management would actually to try to do something to resolve the issue. Instead an hour later, we were interrogated about our experience. «Did you kill the bugs, where did you put them, did you flush them, will I find them?» etc. Yes, my fiancé killed them and flushed them. No you won’t be able to find most of them. Were we supposed to leave the dead spider carcasses lying around our room? However, there was one enormous one that he was afraid to kill, so we left that one under a glass cup… which no one ever contacted us once they found that one.
Since this is a 5 star resort, we expected a sincere apology and some sort of appreciation for our $ 700 per room/​per night stay. Instead the manager, Friederer, treated us like we had reserved one of the cheapest rooms there and were trying to get a free stay out this. I mean seriously, did they think I tried to give these bug bites to myself just to get a free room? Who wants to spend that much on just the room and then come home looking like a monster? If I was so desperate for money, would I have reserved one of their «luxurious rooms» or dined at Marsel’s and Bashi? Instead of feeling like a valued customer, we left feeling completely degraded.
Before this entire ordeal, we had been strongly considering Terranea as our wedding destination. We even met with their wedding consultant, Laura Knight, who was fantastic! She sold us on the idea of celebrating our special day at Catalina Point and in the Catalina Ballroom. However, this horrible experience was enough to deter us from ever returning. I’ve received better service from a fast food joint than from this «5 star resort.» I can’t even imagine how they would handle a problem on someone’s wedding day.
On a side note, as we were checking out, the manager was apologizing to another couple who had a poor experience during their vacation.
If after reading this you still choose to stay at Terranea, I wish you the best of luck. For your own sake, please spray your entire body with insect repellant before hopping in to bed.

I had the most amazing stay at this resort last week for a week long meeting my company hosted. The bungalow suites were phenomenal. It was bigger than my apartment. It had a kitchen, living room, terrace, balcony, 2 fire places, full bathroom, and a washer and dryer .Room service and bellmen were extremely prompt. They offer great amenities from l’occitane and turn down service twice a day. They cleaned the rooms and the hotel so well that my crazy allergies didn’t event act up while I was there!
The view this resort was is to die for … I couldn’t keep my eyes away. It would be a great wedding venue. The staff was incredible. We worked closely with the banquet staff and PSAV. They were friendly, fast, and on top of everything. It made our meetings run very smoothly. It heard nothing but great things from our attendees. The only meeting related complaint I would have would be the air walls. They definitely need to update that system.
The restaurants onsite were great as well … not your typical hotel food. I dined at Bashi, which was delicious but my attendees said the other restaurants were just as good. I would recommend this property for anyone!

If you are looking for a place with a beautiful view, this is the place for you!
When I come here it makes me happy to be living in the city of LA which is just a few miles away from Palos Verdes.
Also, if you are looking to throw a wedding, or an event, they host it in their ball room! I have a friend whose sister did their wedding here!
Such a gorgeous hotel. Love it. They also have catalina kitchen inside with amazing food and they have another restaurant inside the hotel with amazing food. I usually come here for the restaurants and the view!
Thank you Terrenea!

Mario changed my view and made my trip very comfortable. There was a mistake with my room and he fixed it right away!

Spent a BEAUTIFUL staycation at Terranea. The service was impeccable, our room had the most stunning view of the ocean, and our meal at Bashi was delicious (order the snow crab fried rice). We are going to make this an annul trip — I highly recommed for a couples trip or girls’ weekend!

I stayed in the presidential suite and it was amazing. The panoramic views from this suite was to die for. I would give this place 5 stars but I was not impressed with the food ordered through room service. The staff was friendly and courteous and beyond accommodating. The spa was simply amazing!!! The views and the luxury of it it’s well worth every penny!!! Check this place out and you won’t be let down.

Review is written from the non-​guest perspective. The grounds are easily accessible from the beach access parking lot. Beautiful vistas await an easy walk around the perimeter of the property, plus the coastal bluffs lead to ‘discovery cove’. Can’t recommend swimming there due to the plethora of rocks, but the area is protected from the sea breeze and the sage brush and warm sand fills the area with a great scent.
The formal hotel features walk-​in approachability was appreciated and we enjoyed afternoon drinks on the outdoor foyer. Excellent service and just enough polish to let you know you’re in a special locale.

This resort is absolutely beautiful! When we checked in we were greeted by a friendly gentleman by the name of Paul. He was very helpful during the check in process. My room was beautiful and I had a slight view of the South Bay. The views are stunning. The outdoor activities are fantastic. You face Catalina Island. The food is impeccable and the service is amazing. Tonight there was a rain storm and housekeeping came by offering bottles of water to everyone which I found to be thoughtful.
My only caution would be to make sure you bring your own alcohol. There are mini refrigerators standard in every room. The room service fees are very expensive. I just ordered 2 cocktails for room service and it cost $ 60 after the room delivery fees. Now I know for next time. Other than that this resort is top notch. The restaurants are amazing and it’s super pet friendly and great for families. Treat yourself.

Stayed one night and wished I booked one more day. Amazing resort with plenty of hiking trails, a spa & fitness center, plenty of great dining options, and the Christmas tree looks great with the ocean as a backdrop. Excellent for stargazing at night since there’s an ordinance on light pollution. I got an ocean view room with a master bed. The bathroom was pretty roomy, and the balcony is definitely ideal for watching the sun set over the ocean. The bed and pillows was the perfect softness, and I slept really well. And the service was impeccable. I was only irked about the parking fee, which was $ 35 per night (valet and self-​park doesn’t matter). Regardless, I’ll be visiting again.

I am extremely pleased with the service provided by Jennifer Yang (reservation director) and Louis Maldonado (one of the service staff). They for sure exceeded my expectations. We stayed in one bedroom seaside suite for my husband’s birthday (we drove from SF to LA just to give this resort one more try) and he and I loved it! Great view of ocean in addition to a beautiful tastefully decorated modern suite. We can’t ask for anything better… next time we plan to stay in one of their villas.
In addition, Louis went above and beyond to make sure I get a reservation at the Catalina Kitchen/​Restaurant for my husband’s birthday. That was greatly appreciated!
Again thank you Jennifer Y. and Louis M. for making sure our stay is excellent. I will definitely recommend Terrenea Resort to my relatives and friends.
Happy Thanksgiving!
— Myla DP

Resort de excelente qualidade. Tive a oportunidade de passar uma semana nesse lugar magnífico. Atendendo de primeira, acomodações excelentes, com boa vista para o mar e um serviço muito bom
Recomendo para quem quiser descansar em um belíssimo lugar.

The 3^rd part of my first date was a night stay at Terranea.
He thought, «why not? Life is short»
So we stayed here and had the best time!
We went to Nordstrom and got clothes for the day and drove to Terranea for an impromptu stay.
We drank margaritas by the pool, had dinner and after dinner cocktails at the bar.
Service was great. However– I’ve stayed at nicer 5 star hotels where the room amenities are amazing. I compare every hotel to The Hotel Bel Air, and it’s a good hotel but not up to par to my favorite hotel.
Will be back though. Hopefully to celebrate love Xox

The best getaway location in SoCal. Terranea is a gorgeous resort in the heart of Palos Verdes Peninsula that has that tropical feel to it. It feels like going to Hawaii everytime… Because we live very close to the hotel, we never stayed there over night but we go to this place quit often on the weekends.
We enjoy the various beautiful trails for walks on the beach & also they have great restaurants. I believe they have 4 different restaurants on the property.
Catalina kitchen is a great choice for kids, it’s over looking the kids pool. The food & service both are great. My husband took me to this Restuarant for Mother’s Day brunch. The food was delicious & their offered variety of different food buffet style. They even had sushi & it was delicious.
Also the Nelson’s is a great option. This Restuarant is right on the water with a gorgeous view. Try their vanilla bean ice cream, it’s the bomb.
Marsel is the more fancy Restuarant on the property. We have gone to this Restuarant on a date night for Valentine’s Day. I enjoyed it very much. They had a lot of vegetarian options as well.
Love this resort, my favorite spot in PV.

Absolutely beautiful location! However, for the price, there’s definitely room for improvement.
When we arrived, the service at/​from the valet, front desk and bellman was great! However, we reserved an Ocean View room and they placed us on the ground floor, right next to the restaurant. When we walked outside, we literally could walk 3 steps to the restaurant patio. There’s no way you could see the ocean over the hedges. We were also concerned about noise, so we asked to move and they kindly obliged. The second room was much better. One floor up so the view was 10x better and not near the restaurant.
Housekeeping here is definitely not what you would expect in a five (or even four) star resort. I found eye cream in the bathroom, left behind by the last guest. The shower drain was so clogged that it would fill up within seconds of turning the water on, which makes me think the housekeeper never cleaned the shower. Or cleaned it and didn’t think to tell anyone about the drain. It took over an hour for someone to come up and unplug the drain. Then after our room was serviced, the housekeeper forgot to leave washcloths so we had to call down to request them. When they delivered them, they brought bath towels instead.
Room service was mediocre, small things like toast not being buttered (or coming with butter), forgetting the ice water we requested, tasting like it had been left out for 20 minutes, the list goes on.
Our trip started out well, the rooms are very nice (and spacious), and the view is incredible. But when the rate is over $ 300/​night (plus parking and resort fee) the service should also be top notch and they fall slightly short.

Hotel California
Whispers of the Eagles’ Hotel California whistle in the wind as you cruise up a secluded stretch of Palos Verdes highway along the pacific coast with waves crashing along the cliff side on the left and the most amazing I-​wish-​I-​was-​bawlin’ houses flanking the right side.
«On a dark desert highway, cool wind in my hair
Warm smell of colitas, rising up through the air
Up ahead in the distance, I saw a shimmering light
My head grew heavy and my sight grew dim
I had to stop for the night.»
Worth the price?
For a cool $ 450 though… you would expect the rooms to be a little bit nicer. Maybe gold plated toilets? Butler in the bathroom to dry me off after my shower perhaps? Taylor Swift showing up to my room to sing me a bedtime lullaby? Turn on the faucet and champagne gushes out so you can brush your teeth in it? Slippers made from an extinct Syberian mountain lion?
Just to name a few, think about it Terranea.