Atlantic Chimney, Inc

Horrendous service. I called and had my wood stove cleaned. Later on smoke came out of the pipe into my house. I called multiple times and they promised to come to my house but then never came and never responded after that to my phone calls.

I received an estimate from them to rebuild my chimney last fall and due to money issues I wasn’t able to act on it until this summer. They showed up on time and had the chimney done by the time I got home from work. The chimney looked like crap. It still had broken pieces and instead of replacing the top two layers of bricks which were all broken they covered them over with cement. I called the boss Bob right away and told him I hated it, we went back and forth about it and believe me I was very upset. Bob showed up at my home at 6 am the next morning and apologized and promised to fix it asap. Which he did that day. What I didn’t appreciate was he telling me that the cap he put on there cost 1300.00 hundred dollars and how he gave it to me for free and other stories like this. All I wanted was for the job to be done right the first time, no BS. I also got an estimate for the steps to be done and he was suppose to do this at a later date however decided to do them along with the chimney. He had removed all the loose cement and when I asked him about the job I found out he was not actually going to level the top tier which made me very even madder because I had assumed he would be repointing the entire front steps, not just removing the loose stuff and redoing them as they were. When I had another mason look the job over he couldn’t believe that a «mason» had done the work. They left the area a real mess and didn’t repoint the steps at all. I found this company on the Better Business Bureau website so I was not expecting this kind of response if you know what I mean. I would never recommend them.

Could not have asked for better service.
I recently had Mike and Bill clean our dryer vents since I was experiencing the need for multiple drying cycles per load. On establishing that the vents were not blocked, they went outside, climbed up a ladder. three floors, to check if the vent cover was blocked. This happened to be the cause of the problem.
I could not have asked for better service as they did not simply give up but were determined to investigate the cause of the problem. Their price for the work performed was extremely reasonable.
I would have no hesitation at recommending this business.