My mother passed away suddenly a week ago(May 19, 2014). My sister and I are from PA and from the minute we got the call, our world was turned upside down. As the oldest, I knew many of the arrangements would fall to me and I was wondering how I would get it all done and ‘hold up’ at the same time. Tuttle put every single doubt I may have had about giving my mom everything she deserved to rest from the second I walked through their doors. We met with Ralph, who already had his binder out and ready to go. He had given my brother a list of information to bring with us to the funeral home so we were not caught off guard with a single question. We were given every choice clearly and quickly, and throughout the entire process Ralph was incredibly professional — and more than that, he was truly sympathetic to and mindful of our loss. The bill was itemized and explained in great detail, and no stone was left unturned. He maintained contact with me via phone and email for the next two days, checking in on us and asking if we had any further questions. The night of the wake I knew I would have to be «all business» at the beginning to set up the pictures, the easels, the DVD, and see to any last minute details. I was told to turn around and speak with Michelle, and from the second I explained our wishes, she grabbed the bag I had with me and said, «Don’t worry, I’ve got it.» And that was the last I saw of her because everything was done EXACTLY how I’d described it. The night went flawlessly. I am not exaggerating when I say that I was approached by at least 40 different people telling me how beautifully everything went. We were contacted about the sign-in book, prayer cards, thank-you cards and other items within four days(and this was with Memorial Day in the middle) and went to pick them up. Judy met us at the door and had everything ready to go. She gave us extra thank-you cards and laminated prayer cards for no extra charge. The sign-in book was completed beautifully, with floral arrangement cards in an envelope AND typed up on a page for our records. Mass information was included, as was the obituary in the paper and all family information. Judy took us through everything precisely and professionally, then proceeded to talk with me and my father warmly and welcomingly for about 20 minutes after our business was concluded. In a time of incredible sorrow and upheaval, I have no words for how well looked after my mother was and how beautifully that extended to us. Tuttle saw to everything that people don’t look forward to seeing to, and exceeded my wildest expectations. I simply cannot thank them enough.