Shear Power

I have been looking for a good hair place for years. It is really difficult — especially in this area — to find someone who can’t only cut and style hair, but do it well.
I bought the Groupon for the haircut and partial highlights. When I got there Angela was finishing up some formal styles but got me in at the time that I made my appointment for. We talked about what I wanted to do – even more surprising, she understood what I wanted! I’m so used to stylists not caring or understanding what I want to do with my hair.
She got my foils in and let me hang out while she did some other haircuts. I watched her with kids and was amazed. She did a great job even though the kids were squirming the whole time!
After we got my foils out she started on my hair. I do have short hair, but want to grow it out. She did a great job trimming and making sure that nothing was uneven, then she talked to me about what she plans to do next time I come back so we can make sure my hair grows naturally and doesn’t look like a helmet of hair.
Overall I was pleased with the service. The other reviewers are right — this place isn’t much on the outside but it is very spacious inside. The service was great and I look forward to going back — and finally having someone who knows what she’s doing with my hair!

I’ve been going to Robin here for almost four years and have been super satisfied. I now get color, highlights and cut and it’s always a great job. I’m always nervous going to someone new because I have rather fussy thick hair, but I like stylish cuts that require little care because I’m always outside and on the run. Robin was great from day one and figured out quickly how to handle my hair. Always get compliments.

I bought the Groupon deal, $ 32 for a facial. I wasn’t sure what to expect, given that this place is in West Virginia. I admit that this was my second facial ever, but I was super impressed. It’s not impressive from the outside, but the inside is huge, they display lots of products, and have large separate areas for hair, nails, etc. My aesthetician, I believe her name was Angela, was fantastic. As part of my facial, I received paraffin wax treatments for my hands and feet, and feet, hand, arm, leg, scalp, shoulder, and face massages. Overall she was very thorough and it was very relaxing. She even gave me a bar of a specialty soap to take home with me and try. I wish I had bought the three-​facial pack from Groupon. I would definitely come back here. Only criticism is the sheets were pretty stained

On July 1, 2011, I went to Shear Power in Ranson, WV. This was my second time going to this salon. This was the beginning of a 5 hour nightmare!
This first time was about a month ago, when I got a haircut, and color. I had asked for highlights, and to lighten my hair. While my stylist, Angela Surratt (the owner’s daughter) didn’t do a great job, it was not awful, and I was willing to return in order to recolor my roots.
July 1, was a nightmare. I returned to see Ms Surratt again. I immediately noticed that she could not find my client card with my specific dye colors written down. Instead of admitting it to me, Ms. Surratt went ahead and attempted to recolor my roots. When she was done dying my hair, she washed my hair, dried it, and began to style it. It was at this time that I realized that my roots were a completely different color than the rest of my hair.
It was at this point that I confronted her, and told her that my roots were not the right color. Ms. Surratt, then proceeded to attempt to correct her color job THREE more times! Every time she attempted to correct it, it got worse and worse!
In addition, every time she attempted to correct it, her attitude became worse and worse, too! She lost her professional demeanor, and became careless in her work. She became increasingly rude to me, ignoring me, and talking about me to other clientele. At one point, she actually struck my shoulder in order to get my attention instead of lightly patting me.
She also became careless in her work. After washing my hair, she would not even try to dry my hair before walking over to the dryer chairs. When I left, my shirt was soaking wet. In addition, she was careless while applying the hair coloring to my head. At one point, I realized that she had gotten lightener on my brand new Ann Taylor shirt. When I told her about this, she said, «whatever,» and rolled her eyes at me.
At this point, the owner, Sherry Rotruck told me to get out of her establishment. I was shocked and embarrassed at how my hair looked. I had random color spots all of my hair, and the front of my hair was almost completely black.
After I left, I made an appointment at another salon, where the stylist had to spend almost 3 hours trying to correct what Ms. Surratt had done.
What was supposed to be a short, $ 50 appointment, became an all-​day nightmare that cost me $ 175 just to correct what had been done to my hair, plus the loss of a brand new Ann Taylor shirt.
At no point was there ever an apology, or any attempt to resolve this issue.