Envy 1Hr Tailors

Gave it 3 stars because the pricing for what I dropped off wasn’t bad. However, when I picked up my clothes I noticed purple fuzzy things on my shirts. I asked the lady what it was and she said nothing to me and attempted to hang pick the fuzzy purple things off my shirts. I honestly was like you know what we will be here all day doing this. I even said I will uses lint brush. She asked one of the other ladies what the fuzzy purple stuff was and she Was like «oh, maybe I put something next to it.» At this time what they should of said was leave it here with us we will take care of, but they didn’t. Annoyed I grabbed my items and left. Won’t be going back there even if they have the no fuzzy special.

After two negative experiences here I’m not going back.
First time was a hem I had done on some dress pants and had asked them to be pressed as well. Picked up the pants and didn’t realize until I got home that the pants were wrinkled and not pressed. It’s frustrating when I had specifically asked for it because I needed these pants for a function the day of pick up.
Second experience was for a hem and press for a pair of dress pants and a dry clean and press for a button up shirt which I was told would not be dry cleaned but laundered. Pants came back hemmed and pressed however the shirt was very wrinkled and because it was starched the wrinkles will not come out when i attempted to iron The shirt is currently in the washing machine so hopefully I can iron it before going to a wedding today.
Also, no credit/​debit cards accepted.
Constant failure to meet reasonable customer expectations will result in declined business.

I brought in a semi formal dress to be hemmed and taken in for a wedding I was attending. After the woman pinned me do the correct size she told me it would be $ 75 just to take in the dress and the hem another $ 45. Prices are outrageous. I only had 9 days until the wedding so I agreed on the alterations but left out the hem (I’ll buy taller shoes). When I went to pick up my dress suddenly jewels were falling off the piece and the zipper they replaced was huge and bulky, totally looks out of place on a very elegant flowy dress. Worst of all it’s been over a week and they still haven’t cashed my check! Will never go to Envy again, I’ll have better luck literally anywhere else.

Terrific experience today. Brought in a pair of dress pants with a rip in the pocket. I needed them for the coming work week. Not only did they promise to fix them the same day, but they said if I wait around they would fix it right then and there. 10 minutes later the pocket was fixed like new. Everyone was super friendly and professional. I really appreciated their service. It was a lifesaver.

Dry cleaning service is good, no complaints. I’ve gone in a number of times to get various pieces of clothing altered and the seamstress always has some reason she can’t do it. I’ve never had any issues getting things hemmed, altered, etc anywhere else. She also does not take criticism well if you have an issue with her work. Beware.