Jiffy Lube

It was my first visit to jiffy lube for an oil change. They were unable to get the drain plug off of my car and stripped it in the process. I had to go somewhere else for the oil change and buy a new drain plug.

Always an issue here… Last time coming here… Myself and 3 other customers left without getting serviced. Two cars were in the bays that were there an hour or more for oil change. Employee said they were short staffed as we were all leaving. Would be good to share that before you bring people in expecting a 20 min oil change. The time previous i also left due to long wait times.
I’m over at Speedy Oil Change in Taunton right now and huge difference in all aspects. I’ll be coming here from now on after being with Jiffy lube for 30 years.

Got an oil change there with a car that ran perfect and had no leaks or mess in the engine bay. All of a sudden as I’m sitting in the waiting room I see the tech spraying a fire extinguisher into my engine bay. It had caught on fire due to him missing and dripping oil all over the engine block. They did nothing to help me clean it up or even apologize nor did their cooperate office. Never again.

When I first got my car I always went to jiffy lube for oil changes. My whole family used them so I trusted them.
One day I went there to get an oil change and they told me I had a headlight out & they could replace the bulb for $ 3. I figured for $ 3 why not! Great deal! So I told them to do it.
Later that night I was driving and noticed my headlight was flickering as I drove. Strange because it never happened before. I checked my headlight and it was BROKEN. It was not properly put on, and there was actually a PIECE OF STYROFOAM underneath the headlight to hold it in place. REALLY?!? I didn’t put it there, and it wasn’t there before I got an oil change. I would definitely notice if my headlight had a chunk of styrofoam under it, as well as noticing my headlight flickering. Coincidence? I think not.
The next day I went back to jiffy lube and demanded that they fixed it as it wasn’t broken until they replaced the bulb. The manager came out, looked at it & told me it was already like that when I brought it there & they didn’t do it. He said he would not do anything to help. Complete bullshit.
All in all, I ended up spending $ 70 to get a new headlight because this company couldn’t properly replace a $ 3 light bulb. I will NEVER EVER go back to these liars and I would highly discourage anyone from using them. Do not let anyone touch your car unless you trust them!!!

Good service. Very polite and knowledgeable.