Walgreens

Really don’t like leaving bad reviews but after sitting in the pharmacy drive through for over 20mins behind a lady who should’ve been turned away after 1 minute I decided to park and go inside. Murphy’s law states that as soon as I decided to get out of the drive through line they moved the lady along and I’ve lost my place. Once inside I was greeted by another line of people. After another 15 mins of waiting in line they can’t find my script because they have screwed up my name in their system. I’ve now wasted 40 minutes for something that should’ve taken 5. You’re a pharmacist, you’re smart. It’s a drive through, not rocket science. I could get better service at Mcdonalds.

I seldom wax poetic about any shopping trip to pick up routine purchases but I’m making an exception to tell about my stellar experience at Walgreens in Raytown, Missouri today. I popped in to pick up another can of the hair mousse I use but it was not on the shelves where I looked. So I asked a pleasant young woman behind the cosmetics counter if I was looking in the correct place. After looking with me, she agreed that it wasn’t to be found but offered to check in the stockroom. That didn’t work out, so I asked for a couple of other suggestions.
She thoughtfully asked me just what I was needing in the product before pointing out three possibilities that might suit me. But she also told me that whatever product I chose, if I found it was not satisfactory for me that I could bring it back for some other product until I found the one that worked for me.
Then, when I made my choice, she said «I think I have a coupon for that product» and she did — which saved me a dollar and she pointed out that I had a dollar credit available on my Rewards redemption card so I get to try a new product for about half the usual price.
I do ALWAYS appreciate good, efficient service and it isn’t always forthcoming in many stores these days. So I’ll just give the Walgreens in my neighborhood a big shout out and FOUR STARS for a job well done today.

The staff in the pharmacy is the nicest that I’ve come across. They made me smile when I couldn’t talk.
The lines always move quickly and I like to buy some of my make-​up at this location. The make-​up counter girls are really helpful, as well.
They have a one-​hour photo area where you can get your prints for cheap. The Sunday paper usually has coupons for discounted prints. Just make sure to check your photos before you leave; they don’t always turn out like they should.
Overall, a convinent location and a typical drug store.