Zinga Frozen Yogurt

Admittedly I didn’t go to Zinga until Orange Leaf had closed. But I’ve been there twice now and it’s really good! Great toppings, great flavors, very comparable to Orange Leaf (which I think is a compliment).

I’m surprised to see so many negative reviews. We visit regularly, and have never had a bad experience with the staff or the fro-​yo. They have a nice loyalty program, too. Our family definitely prefers Zinga to Orange Leaf.

Decent toppings but not enough yogurt options. Staff was blah, probably wouldnt go back.

I rarely meet a frozen yogurt I don’t like, and Zinga is no exception. They have a lot of flavors – although I tend to skip the exotic ones – and, relative to other area FY joints, have a good price/​quality ratio. I did notice some crystallization when I froze the yogurt, but I will try again and see what happens. The big plus here for me is their Classic Tart. I am not the first to notice that a) they have it and b) it is not a ubiquitous flavor… my favorite, in fact. Can get busy at times.

I feel the prices are the best of all similar companies. Also, my froyo was 13.5 ounces
(I know, I know big dessert day i guess) and got it for free because it hit the number on the scale. I like the rewards system they have in place and the people are always very nice.

Who ever came up with this place is an absolute genius!!! They have a lot of different flavors that you can choose from and you can top it with WHATEVER you want. I’m not kidding. If you want to put captain crunch on top of your fro-​yo, you can. They also have a bunch of fresh fruit as well which is my favorite.
The prices aren’t THAT bad. You might end up dropping like $ 8 if you fill up your entire cup, but IMO that’s not necessary. I get a perfect amount for $ 4 and it satisfies my ice cream craving. :) The people that work here are also extremely nice. I love this place.

Always have the tart flavor which is so hard to find. The cashier was so friendly today! It wasn’t very busy, but I figured it was because it was 5pm. Tons of street parking and outdoor seating — on a lovely street right in downtown.

The staff is very friendly and helpful. Zinga has some one if the best topping selections I have see in any froyo place. However their flavors aren’t as great as their competition orange leaf. Their peanut butter taste a bit strange. They do have Ghirardelli sauces for your ice cream.
They have a great rewards program that you use your phone number and get points. It’s a great system.
They also have plastic cups you can buy that when you reuses them you get 10% discount. You can also eat at Portland pie and get 10% discount if you bring in your receipt that day.

Don’t understand the negative reviews. I love this place. It is expensive but the yogurt is very good and the fat and calorie count is displayed so you can choose wisely. I never add toppings but my boyfriend likes to add fruit.

I have been to many yogurt places like this over the past couple of years and this is my favorite by far. The yogurt is delicious and creamy… And actually tastes like the flavor it’s supposed to. They have awesome toppings and different ways of serving the yogurt (cup, blended, on a cookie). We drive up from Medford just to come here.

I don’t really know why there are so many negative reviews for zinga — this spot actually has really great frozen yogurt.
I get frozen yogurt at least twice a week and have been to almost all of the self serve frozen yogurt places around Boston. Every time I’m in Reading, I make sure to stop by here for some froyo.
Their froyo texture is creamy and excellent — one of the better ones I have had around the city. They have excellent flavor selections and the toppings (esp the fruits) are actually very fresh for the time of the year (dead winter).
I saw no teenagers around, and the place was run by an adult. Definitely a place to stop by when you crave froyo.

I live in Reading and love the do-​it-​yourself froyo business model and could not wait to go to Zinga once it opened, and I did– often. The flavors are decent, although a little bland compared to Zinga’s competition. I felt Zinga’s product was a little more guilt-​free and fresh than some of Orange Leaf’s chocolatey offerings .
As another reviewer touched on, the place is never busy during the day and i can only assume that means the yogurt kind of sits in its little dispenser where the nozzle might not be keeping it cold and if you’re alone in the store when you pull the handle you basically get flavored milk.
Nonetheless, I immediately signed up for the generous loyalty program and racked up plenty of free yogurt from my weekly stops there to and from work (earn 40 points, receive a free 10oz froyo). It goes without saying I was a good customer of theirs before I stopped going for good.
I stopped in one day before work and fixed myself up an extra heaping yogurt, knowing that today was my free 10oz day and it would be extremely discounted. I was the only customer in the entire store at the time. I put my yogurt on the scale and punched in my phone number but was informed the loyalty program software was not functioning. I showed the young cashier a text on my phone from Zinga including some kind of code and explaining I had earned a free 10oz and asked if there was anything she could do, at which point she got her manager who I recognized from my many visits. She approached the register with zero acknowledgment of my presence and started to fiddle with the receipt printer which was apparently jammed. She continued to bang around the receipt printer while my froyo melted and then melted some more. Once she gave up on the printer she tried tackling my problem– by simply telling me I would not be able to redeem my 10oz froyo. I thought that was A+ customer service which is why i left 5 stars ! Wait but no. Not at all. I even rattled off a few suggestions for how to fix the problem which were met with stubbornness and a blank stare.
If a manager can’t deal with problem-​solving and customer service with ONE customer in the store then they will lose customers. My second star was only for the better variety of healthy toppings than some other do-​it-​yourself froyo places, but even that can’t save this place. VIVA LA ORANGE LEAF.

The toppings were diverse, but the yogurt wasn’t that good. Go to Orange Leaf in Salem instead. Pinkberry in Beverly is good too, but it’s tart, not sweet.

We love Zinga! I really like all they do for Reading and the community. Once a month they have a Child’s singer come in and perform. I bring my 7 month old son and he loves it. All the other kids seem to enjoy it too.
As other reviewers mentioned it can get very crowded with teens in the evenings and after school. Just have to think about timing when you go over.

I always enjoy coming here! There is a great selection of flavors and I like that the calories are posted as well. It is always clean and the staff is friendly.
I will definitely return. They have a loyalty program and I just earned my first free one!

Came here after dinner on 4÷6÷13 with a group of 12. We all loved this place. Yogurt was great and lots of selections on toppings.
Overall: B+

I am a fro-​yo lover. And was excited to try this new fro-​spot. Well I was really disappointed. It wasn’t crowded when I got there at all. But the yogurt itself was terrible.
I expected more, especially since it’s not super cheap…
I am an Orange Leafer. :) and will remain that way. Since I felt that the yogurt was gritty and tasted more artificial than when I usually get FroYo.
The toppings selection was pretty good, but I think I will take the few minute longer drive to Orange Leaf.

OK, let me first say that I am practically middle aged, and this was my very first foray into the world of frozen yogurt. Well, it’s practically as good as ice cream for the most part, so I say where have you been all my life? We went in on a Saturday afternoon recently, and it was not busy surprisingly. It is self serve with a dozen choices or so of flavors. Then it is over to the toppings bar with everything from crushed oreos to gummy bears.
The price is by weight, and all servings are offered in the same bowl size. It is not what I would call cheap, but it is definitely a quality product. Zinga has a very fresh modern feel to it for atmosphere, while at the same time being a comfortable space to enjoy a conversation. I will return here soon.

We tried Zinga tonight for the first time. I will not go back. There were about 20 teens just sitting inside, not eating anything. They were using filthy language and saying disgusting things… oblivious to the fact that I was sitting there with my friend and my daughter. Or maybe they just didn’t care. When my daughter expressed that she was feeling uncomfortable there, we packed her yogurt «to go» and walked out the door. Outside was another LARGE group of teens with more, smaller groups walking up Haven Street toward Zinga. We got into my car, which was parked in front of Zinga, and started it… then, out of nowhere, a teen was sliding across the hood of my car!!!
Until this mob-​scene atmosphere is GONE, I will not go back to Zinga.

FroYo in Reading that I can walk to? The excitement was building and then I went to Zinga and eh, not so much. Sorry but the whole self-​serve concept (not so much the yogurt, which is tasty, but the toppings — sneeze guards, sticky fingers, YUCK), is not for me. It doesn’t help that are a zillion Reading teens and tweens that overrun the place, cut you in line, touch the food, lick their hands, and do god knows what else. I want to like you Zinga, I really really do — but it’s just impossible. Maybe if I have kids, they will one day enjoy you, but for now I’ll stick with my drive to BerryLine and PinkBerry.