Olde West Gun & Loan

Rudest, most insulting place. Took me 10 minutes before someone attended to me. Took in $ 400 speakers and they said they couldn’t even do a loan on it. They judge their prices off
and told me that my speakers where $ 114 pair on Amazon.
Stay far away from these jerks!

I recently used Olde West to do a FFL transfer for a pistol I bought directly from a manufacturer. I dealt with one salesman for the initial paperwork, and another for the final pickup after the 10-​day waiting period. Both were very professional and friendly. And their cost for the transfer fee was quite reasonable compared to others in town.
They do get busy at times, and one time early in the morning I left and came back an hour later after errands. No crowd then. Will definitely use them again.

A great spot to buy guns in Redding. I have bought many guns here over the past two years. Great guys and great selection of guns. Prices are very good for this area. I would highly recommend these guys to anybody looking to purchase a firearm. When I take people in there for the first time, they are blown away at what they have in stock.

I just bought my first handgun here and will definitely be returning! I called on a monday and spoke with Chris, I was looking for a specific gun and had previously been told by Nice Shot (shooting range and FFL Dealer) that nobody sold the gun in the entire Nation (lie). Chris told me they only had one gun left after filling their waiting list orders. I asked him if I could purchase it the following day, he happily put it on hold for me. I am new to owning guns so he told me exactly what to expect and the price range of what my total would be. I took my test and filled out my paper work and purchased my gun all within an hour and the store was very busy. Chris also helped me with all of this and was very nice and was good at his job. All of the employees were knowledgable, helpful and very nice. I will be buying a shotgun in the future and Olde West will definitely be the store to receive my money! Highly recommended.

Neat pawn shop. I came with my boyfriend who was looking for some gun sights, which he found and is happy with. They have a lot of guns, as well as musical instruments, jewelry, coins, etc. I was surprised at how busy the store is. A lot of people coming and going. Not a whole lot of people behind the counters, and the people who work there aren’t dressed any special way that you can identify them. I didn’t see anything I particularly wanted, but my boyfriend got what he needed, and his mom and sister looked at some jewelry but didn’t buy anything either.

This is a very busy local pawn shop, not Wal-​mart. So if you’re mad about having to wait, or If they are rude (which I will admit sometimes happens), just keep in mind they have to put up with rude and irritated people all day long. And they are extremley busy as well: it requires a long time to make these kinds of transactions.
Why is this place so busy? Because it’s one of the best pawn shops in Northern California and everyone knows it! I have bought 2 guns, 3 guitars, and countless other things at this place, and been fairly satisfied with the deals I got.
Coming here is truley a step back in American history, and it feels good to deal local. I say deal because that’s the order of the day, and if you can haggle you just might be surprised how willing these guys (and gals!) are to make a deal. Also, depending on the dude helping you, some guys that work there are incredible knoledgable of local and US history, and makes for some good conversation! I love stores like this because it’s the way we used to do business before the big box stores came in and closed down main street.
Old West also is one of the few gun retailers around that has a gunsmith in store, and a good one at that, an invaluable service for first time and even experienced gun owners. I had an issue with a foreign, relativley rare rifle, and he had no problem correcting the problem, and didn’t even charge me even though it had been months since my purchase. If you buy from these guys, they will take care of you! You can also get the paperwork filed to sale your firearms, and they do a good job with that.
I will say sometimes they don’t have the best deals they could on some things, and sometiems just plain outrageous asking prices. Come on guys, this ain’t Vegas!

As far as customer service in the gun shop area, it is atrocious. Are they the lowest price in town? Maybe. Do they have the largest selection of firearms? Up for debate. Is their entire staff knowledgeable about fire arms? Definitely not! Spent an hour waiting for someone to even acknowledge me as I was waiting. Not even a «Be with you as soon as we can». If you want to save a few dollars this is the place. But be prepared for LONG waits and being ignored and not so helpful advice. I’d rather give Bastiani Arms, Jones Fort or better yet, Brad Farmer at Discrete Defense CA my business

Only one star because I have to pick one. The owner is the most unprofessional rude customer service rep I have ever met. He has asked us multiple times to lie (on our federal paperwork). He kicked me out. I said you have no reason to kick me out I’m just standing here. He said «you’re staring at me… this is private property. You need to get out» ridiculous that someone who should be a professional cannot tolerate someone staring at him haha. Sitting outside was a gentleman waiting for his wife who says he never goes in there anymore because of the way the female employees have treated him in the past. Glad I know to never buy a firearm here again, this has been the biggest hassle…

I had a very helpful and informative experience here. They were very busy but I was eventually helped by a guy named Bob. I am in the process of buying my first handgun and I learned so much through Bob telling me about and showing the different guns, and how they work, it was great. I feel so much more prepared to make a wise purchase for my first handgun. I will be back here!

Add: Chris the AR guy is awesome, knows his stuff and actually treats u like a customer and a human. Cheers Chris, u are the only reason I may come back.
Honestly, they have a great supply of guns, parts, and equipment but I have never experienced such poor customer service in my life. I have spent a significant amount of money here recently and each time I go in it gets worse and worse. I literally walked in the other day ahead of a gentlemen and stood at the counter for 15 minutes with no help. He walked up to the counter and he was immediately helped with small talk about the local fires and I stood there for another 15 minutes while the casual banter went on. I was then helped by someone who knew nothing about firearms and had to stumble around the counter with him trying to find what I was looking for.
I was super relieved to find a place that has parts in stock that is in my local area but this reinforces why I prefer to order from online…
Anyway, Im sorry that they have to deal with dirtbags sometimes but I have plenty of money to spend and if they don’t want it then they won’t get it. I will be taking all my business elsewhere for any firearms or gun related supplies somewhere else who actually wants my business…

To date, I have purchased 3 firearms at Olde West Guns in Redding and have been more than pleased with their service. knowledge and the fact that they remember me when I walk in. Their prices are excellent and they have a gun smith on site.

Great prices and customer service. Always have a good experience when purchasing or browsing

I have purchased 90% of my firearms and related items from the old west and have been coming here for years. The customer service is great and all if the guys there are very knowledgeable and helpful when making a decision. I have been to all of the other local firearms dealers and end up always back at old west cause they have been the most helpful and knowledgable and have actually take the time to talk to you about your purchase. Not to mention the largest selection of guns by far.

Went in here over Presidents Day Weekend to see about picking up a used/​new shotgun…
First I asked about the one rack of used guns they have out for customers to handle, he told me they are sold «as is»… Which isn’t a problem but when I asked if they would check the gun after purchase to insure safety, he told me it wasn’t really necessary. Also, apparently they do have a very large selection of uses firearms, they just don’t display many of them, or even mention them so they can sell more new guns.
Finally, I asked this meathead behind the counter about how the new Rem 870 Express shotguns are made differently than the older models and he str8 up LIED to me and said nothing had changed in the manufacturing process… What a load of crap…
This guy was very rude and either a liar, or completely ignorant of his products…

I went in a few months back and was treated like a homeless person trying to sell a beer can. My wedding ring was a full carot VVSi grading and they offered $ 100. How insulting when they said, «you can see the carbon with the naked eye.» BS Show it to me. Never could. lol What a loser place for Redding.

I went into to Olde West a few days ago to look at handguns. I waited about twenty minutes for someone to help me and a sales person never even acknowledged me. This morning, as soon as they opened, I went back to buy a $ 500 handgun that they had three of in stock. Again I waited and waited and couldn’t get any help, so I walked out. I bought a shotgun there about four years ago and it took them a long time to wait on me, then when I went to pick my gun up it took over an hour before I could get any help. I certainly won’t be shopping in Olde West anymore.

Olde West was teetering on the edge for a bit during the last guns and ammo mega-​panic, but now that the panic has effectively passed, it’s a much better experience coming in here.
The tools, stereo equipment, precious metals, and other pawn wares are almost all overpriced and with slow turnover. This place is pretty much a gun store with a pawn-​shop ambiance.
That said, the gun and ammo prices here are pretty much in line to similar shops I’ve been to throughout California. The prices for guns and ammo are a lot better than other stores in town like Bastianis or Jones Fort, though. There are a good number of used guns and a good selection of new guns as well. The employees will readily acknowledge your presence and offer assistance if you have a question, or even if you’re just looking.
Olde West does charge $ 65 + sales tax for a third-​party transfer, but charges a standard $ 25 for DROS on gun purchases from store inventory. Olde West is the biggest game in town for guns, so their FFL letter is on file with the big internet wholesalers like Brownells, Midway, or PSA.

Why are they rip-​off artists? Because you did not get what you wanted? That’s not a cool or truthful statement. That’s the bad part of the Internet in which anyone can say anything without merit. I LOVE this place. I have bought guns there at great prices.
Example ONE: I bought a Benelli gun with top of the line scope that retails for $ 2,100. It was in perfect condition, has NEVER let me down and I picked it up for $ 1,200. AWESOME DEAL.
Example TWO: I bought another Benelli, brand-​new for cheaper than what you would have paid for at Big 5, Bass Pro, Cabela’s, etc.
I had an issue with one of my guns in which I lost a part while I was cleaning it and they happily replaced the part right away even though it was my fault that it got lost, for $ 10.
I plan on going back and it should be noted that I live 275 miles away! I can go to any shop in the bay area, but none compare to this place so I just wait until I travel up north and get my stuff there.
The people there are awesome, friendly and helpful. I guess everyone can have a different experience, mine on every single occasion has been awesome.
Many people go to pawn shops and get mad because they do not get the price they want. Hey, its a PAWN SHOP and you are not going to get market value. Plus, in America, you are free to go wherever you want, I choose to go here for my hunting equipment and ammo.

As someone else said, I’ve only dealt with the gun shop side, so I can only comment on that aspect. I will say that it’s no secret that you have to do your homework when dealing with a pawn shop. They are all in the business of making a profit and if a person can be taken advantage of, any pawn shop will take advantage of you to make more profit. This is the nature of the pawn business. If you get «ripped off,» sorry, but the fact is shame on you.
Olde West has a HUGE collection of firearms for sale, easily one of the largest, if not THE largest inventory I’ve seen anywhere. I found their prices to be as they should be, about on par with standard pricing guides for new and used firearms.
Someone mentioned the poor customer service, and I’d agree this is generally true. In fact it’s fairly ordinary for a gun shop in my long time experience as an old dude-​firearms enthusiast. People who work in gun shops tend to not be the typical retail sales, people person type. But I can pretty much guarantee you one thing– if they appear to just walk by you and ignore you, it’s because they are busy. If you need someone to acknowledge you with an, «I will be right with you sir,» there’s a café right down the street.
This shop is an outstanding resource, worth getting off I-​5 just to go in and see for yourself. I’d of given it 5 stars, but nobody’s perfect.

I was in Redding last week to visit a relative and asked a local where a good gun shop was in the area. He told me about Old West and said it was the place to go.
Well, I loved this place. They had a great selection of weapons, accessories, ammo, and antique guns to look at. From what I saw, the prices on new weapons was comprabable to the best I had found elsewhere. The staff all seemed friendly, and the woman who helped me was friendly, knowledgable, and helped me get the right part I needed.
The pawn shop part of the store was just fun period! A little bit of everything and some of the antique stuff I saw was amazing. Next time I’m in Redding, I’ll stop by here again just to browse more and add some things on my «someday I’ll get that» list.
A bit busy and crowded, but otherwise I think that guy was right… the place to go.