PetSmart

DO NOT ADOPT A PET FROM PETS WITHOUT PARTNERS HERE!
We adopted an adorable dachshund from here a few weeks ago. The Pets Without Partners website claims «All of our pets come micro-​chipped, vaccinations and a clean bill of health.»
Guess what. They lie.
Our poor dog has tapeworms (they said they had dewormed him) and HEARTWORMS. Treatment for heart worms costs $ 800-​$ 1500 and the «insurance» that he came with will not cover it. When we called Pets Without Borders we were told that they will cover the deductible of $ 75.
Thanks. I’ll see you guys in court.

This review is for Tara. Tara is awesome! She’s very nice every time I go in for dog food or equipment. She’s knowledgeable about animal supplies and provides excellent customer service, second to none. I have several dogs and they all love to see her in the store. I appreciate knowing she’s there to help me if I need it!

I hate leaving 1 star. Your groomer needs to shut down. My dog was cut after you cut her hair it got infected and you trimmed her nails that also got infected I had to rush her to the doggie er. 2365.00 later she is still weak. I have reported you and found many others with simular cases and yes I will be suing. Yes there is proof because we took pictures in the car on our way just for fun. I hope you get shut down.

I have shopped at Pet Smart twice a month, spending over $ 100/​mo, for almost a year since I bought my first dog. They have a great selection of food, treats and toys. My reasoning for the poor review is because of their rules for Dog Daycare. I leave my 10 month old American Staffordshire at home while I work and I trust Pet Smart and I’m a loyal customer so this program was ideal, until I read the qualifications. Here are the first 2 rules:
«Who may attend?
Dogs at least four months of age
Dogs who have been socialized with other dogs but are not of the „bully breed“ classification* or wolves/​wolf hybrids»
While there are many people who feel that «bully breeds» can be vicious and harmful, the loving owners who have these breeds know this is not true. As should Pet Smart. So my loving, socialized, precious baby who would never hurt a fly will not be allowed to attend this day care program because of his breed. I will for this reason alone, no longer be purchasing ANYTHING from Pet Smart. I instead will be switching to Petco, the only other large pet store in Redding. I am so embarrassed for Pet Smart for discriminating against bully breeds. I will make sure everyone I know, learns this shameful fact about Pet Smart.

This review is for dog training.
Chris is an excellent positive reinforcement based trainer! She is knowledgeable and really pays attention to your dogs personality and individual training needs. Chris was especially patient with our excitable puppy and willing to work around our busy schedule.
While Chris is excellent at what she does, positive reinforcement did not work to correct a few of our dog’s «bad» behaviors. Gentle corrective training was more successful for those issues.

Spoke with Sarah today, who «helped» me purchase a fish. I told her what size tank I had, and she practically attacked me for wanting to put a fish in a tank that «wasn’t large enough for the fish.» A size tank that I had upgraded to because of interaction with a past employee who informed me that I needed a larger tank for my fish. I have since done my research and have more knowledge about the kind of fish I am keeping. And size of tank needed. I have knowledge about the fish I keep. And though it’s the smallest version that really is acceptable for my goldfish, I didn’t need to be attacked and treated like a criminal by some employee for trying to purchase a fish from the store. Fish are for sale here right?
My fish is happily added to my tank with my other fish, whom I’ve had for a few years, and is happy happy happy. They are getting along just fine, and healthily doing well, with no thanks to Sarah!

I took my timid 50lb short hair dog to the groomers. They started on time and finished within three hours. I couldn’t get him up right away and they were happy to keep him there an extra hour with fresh water. When I picked him up I received a detailed description of what products they used and how he handled every step of the process. They were considerate when he was too scared of the dryer and just brushed him until he calmed down and was dry, and they used a file to only round out his already short nails. He smelled great and was super soft. I’ll definitely go back.

They need to keep up on their stock of supplies for birds. Pet owners have more than dogs and cats.

Well I loved the lady that rang my purchase up, she was so helpful and suggested things I needed for my newly adopted pet, I wish I knew her name but my experience with «pets without partners» was horrid, these people don’t give a rusty rats ass about the animals, all they care about is money! when you save an animal you practically have to sign a waver where they threaten you will lawsuits and money to adopt a dog that needs a home, it’s crazy! I feel so bad for these animals, PETS WITHOUT PARTNERS IS ALL ABOUT MONEY, they pack these poor dogs in crates pilled high and unload them like produce. My Cheston (chi/​wiener) was in a cage with two pit bulls that where running all over him like a rug, I tried to get him out and they stepped right in front of me with a sign that said «don’t touch the puppies» they say they have shots and chips but mine didn’t, they are horrible and I feel bad for these dogs, they are nothing but assholes making money of off abandoned and lost dogs, it’s sick and wrong!

I don’t use the pet stores for anything but fish, but this one really disappointed me. Selection is respectable, but the fish are subject to poor conditions. Many fish are crammed into each tank and some look unhealty. Of the two fish I purchased, one of them died after a couple hours. The other was continuously active and healty so I know the dead one was already sick and it wasn’t my tank conditions. I would MUCH rather go to petco just down the street. They have healthier fish and don’t crowd 30 into into a 5 gallon tank with no decorations or substrate. Also the prices are lower. Don’t take my word on it, visit them both. They can’t even be a half mile apart on hilltop.

Much easier to find what you are looking for than in petco. The prices are much better and the animals are healthier. Staff are friendly and ask if you need help finding anything. It is all around a great shopping experience.

I used to always go to PetCo but I went to PetSmart because I was looking for a certain item and I honestly found the service to be much better. I have found all of the clerks very knowledgeable and helpful. Half of them even remember my dog’s name now. That never happened at PetCo. I also like their dog training program. Their instructor, Chris, is great and is the regional instructor for other PetSmart trainers.

I really hate this place. It is a lagre store that is extremely understaffed. I only go there because I have to guy crikits for my spider and they have the size I need. The problen is that I always end up waiting for like 10 – 15 minutes before someone goes over the the crikit section, even after asking another employee for help.
They need more staff to better help customers. Their prices seem to be higher than other pet stores too.

Brand new to Redding, Ca. PetSmart has replaced the old ToysRus on Hilltop, across from the Mt. Shasta Mall. Nice, big store with a LOT of equestrian supplies. Training, grooming, events, reptiles and aquatic services available. Of course, a good selection of cat and dog goods. Nice to see competition for PetCo down the street. Although, PetCo is still cheaper.