Allegro Pediatrics – Redmond Ridge

We just moved here and a friend recommended Dr. Chattra for our four boys (ages 6 – 1). For the first appointment, I took my 1 year old in for a well visit. It was the best appointment at a pediatrics office that I’ve ever had. The appointment was easy to make, check-​in was a breeze, the front desk staff was friendly, the doctor was on-​time (!!!) and the PA was friendly. The best part though was the doc. I’ve never had a pediatrician listen and take their time so much. He was so engaged and asked several times if I had any questions. He must have spent at least 15 minutes with me and my son. My son didn’t cry one time because Dr. Chattra has such a calm, soothing way of going through all the steps– he even checked his ears and caused no tears. We plan on living here for a while so I’m glad that I found a male doctor who our family can count on as our boys grow.

I have been going here for a couple years. I love the Doctors they are great. i just got off the phone with them… needed to change an appointment. It took me 25 minutes. Had to argue with staff. I hate to do that. I do not like their policies. They only let you make appointments to see a doctor or talk to the doctor through a nurse. Whenever I complain about this. They act like I am ungrateful… they are saints. I often left waiting for a long time to see the doctor, even though I have an anxious kid. Which they are aware of. I wish they would step into our modern area. I wish I could schedule appointments online and talk to my kids doctor through email. They are very strict about their policies and will never waiver from them. When asked to make an appointment in a couple weeks… often their are none or few. They always have to go to the doctor make sure it is OK. Lots of back and forth. When you are going through a medical crisis with your child. It should not be this hard. When you can call to make appointments you are calling a call center. They remind you often they are not in the office. Which is frustrating. Always long hold times to talk to a nurse. Their phone system has horrible hold music. They have button to hold your place in line and they will call you back. It does not work. Then you have to start all over. When I complain… they don’t care.
A couple days later. I have to call them for another sick child. Their phone system has an option to hold your place in line… they will call you back. Does not work. Lost my place in line… and had to start all over.

Terrible follow up, wait times. My daughter had are a reaction to vaccines we waited 3 hours when we had an appointment to be seen then they closed. She was never seen we walked out and paid to go to Childrens. They are severely understaffed! They didn’t even call to make sure she was okay after we walked out. We were with pediatric associates for 10 years, this never happened. I wouldn’t take my child back here ever.

Great office, always very friendly. Able to make same day appointments when baby is ill. Highly recommend.
When I was pregnant and I first started interviewing pediatricians I met with one of Pediatric Associates doctors, Dr. Wen. To be honest, I did not like Dr. Wen when I first met her. I thought she came off as cold and uninterested in new clients. But then I thought, «hey… I’m a very hormonal pregnant woman. Perhaps right now I am not the best judge of character». Pediatric Associates is the closest doctor group to my house so I went with them. VERY happy I did! Dr. Wen may not have impressed me on my first impression of her, but all of our follow up appointments have been very good. My baby had jaundice when he was first born so we literally were in the office every other day getting his levels checked for the first 10 days or so of his life. The office was good about getting us appointments and getting us out of there in a timely manner. They usually see us within 15 minutes of the appointment time. I would recommend this office to other people.

I really love pediatric associates. Our pediatrician is Amy Carter. She is just very warm and friendly. I love how she talks to my children because they are the patient to make them comfortable. She listens to all my concerns and answers all my questions. You can’t go wrong with any of the pediatrician that work here. We have seen many of them when we come in for same day appointments due to an illness or injury. They have all been wonderful. I have never had a problem getting a same day appointment. There is also a 24 hr nurses line which is a great resource to answer all questions and concerns. We always go to the Redmond ridge location but knock on wood if something ever happened on the weekend their bellevue location and pine lake location are open weekends.

5 stars isn’t enough for Pediatric Associates!
I absolutely love this office and Dr. Chattra!!! On our first visit with our 1 week old baby, he spent at least 40 minutes with us answering questions, talking about what to expect, what is normal and what we needed to know. He is always kind, friendly and professional. He is understanding, and really warm– when our son was sick, he totally knew how stressed out we were and helped comfort us.
Whenever I have a concern or question, he talks as much as I need and never makes me feel rushed. He is truly one of the best doctors I have ever seen! Although, once when he was unavailable, we saw Dr. Wen and she was amazing as well! I really REALLY liked her. I felt like I was having a conversation with a friend while talking about my son!
Also, whenever we have called after hours, we are greeted by friendly, knowledgeable staff members who give us advice and guidance. They are prompt and have always returned calls no matter what time or how trivial the issue may be…
Go to the website and check out the credentials of these doctors! Look at where they did their residencies!!! Holy cow! These doctors are the best of the best– all of them went to Harvard, Princeton, Stanford, etc. You KNOW you are in good hands when you go to this office!