Coldwell Banker Bain of Redmond

I have purchased and sold 5 homes and listed a home for sale and used realtors in every one of those cases. Some were good and some were OK but two of them were the worst I ever came across from the standpoint of integrity and client service. Jim Farr at Coldwell Banker Bain in Redmond is one of those. I would never recommend him to anyone, leave alone a friend. We had to move overseas on short notice and engaged Jim for help with listing our house. He never did anything he promised to do because we had to move overseas within a few weeks and he did not follow up on most of the things he promised to do. He kept asking us to drop the price which we kept doing without him really suggesting any other strategy. Finally, after 5 months on the market, we pulled the house off the market. When I asked a friend to collect the key to our house from Jim, he was told by Jim that he tossed our key in the garbage. I even have the email from Jim stating that to prove it. I complained to the management of the office about this after we moved back to the country and instead of apologizing, they suggested whether we did something to anger Jim to lead him to toss the key. Even if that was true, is that really becoming of a professional realtor? Too bad it took me so long (3 years) to write this review on Unilocal about Jim. I wonder how many more people he screwed.

I don’t usually write reviews, but Rod Thiebout and Tracy Dale-​Thiebout are two real estate agents who do not know how to be honest and looks out for their clients!
We were new to Seattle and wanted to live on Mercer Island, and Rod and Tracy didn’t know Mercer Island; however, they didn’t reach out to their colleagues to get us the customer services we needed to know about Mercer Island (neither Rod or Tracy admited to us they aren’t familiar with Mercer Island) and we ended buying a house that backs up to a main through way on and off the island. It made it very hard for us to live in the house due to the noise from the road!
We looked at the house in the summer and families were on vacation and we didn’t know about the noise, but if the agents knew about Mercer Island they’d have told us that the house could be noisy once the summer is over and the families are back from their vacation.
The bottom line was they saw their commission and that was it.
Also, while we were looking for our house, Tracy would be on the phone with her other clients and/​or the office!
In the real estate business, it is return business. Rod and Tracy are the last real estate agents we’d recommend to anyone looking for a house.