The Gates of Redmond

Update on a review from a year ago. The past year has been spent in misery, as the complex has been under construction for the entire time, with little thought given to the well-​being of tenants — many who have had to vacate their apartments between the hours of 9 – 5 every day.
Even worse, now they have just announced that they will no longer accept package deliveries at the front office, and suggest that we have our packages delivered to «a friend’s house.» In the age of Amazon Prime, this is just ridiculous.
Recently had to beg them to clean up the area behind my apartment (where my sliding door is) because there were over two year’s worth of pine cones there, including the year’s worth that is embedded into the dirt (those are still embedded but at least the top cover is gone.)
Think twice before moving in!

I lived for a year and the locality is great. Its pricey and thats expected near Redmond downtown. But, the property is not maintained well and management staffs were very rude. they increased my rent by 20% for renewal and when I spoke with the management. They are give money or leave property… There strategy is for not to lease an apartment for more than a year so that they can get deposit every year which comes to around 700 $ when you move in… Also Horrible maintainence of the gym and pool.
I will recommend Olde redmond place near this community which is also a part of Equity apartments and the management is friendly and rents are cheap compared to this community.

IT’S OK.
My opinion is completely skewed because I just can’t stand HOA crap. The places are clean but shoddily built. I’m talking cold and drafty in the winter and too warm in the summer. It was a nice place that was taken over by another company who is slightly more unorganized. Expect to be upset over administrative stuff. Also, I know most people like this but I’d rather hand someone a check than pay my rent online.

After a lot of searching around for apartments we decided on gates of Redmond apartments. However, we settled on a two bedroom two storey town home.
The town homes whilst quite old have very modern kitchens, are spacious and have a lot of storage.
The balcony is big enough to store three or more bicycles and other items.
There is also a storage closet next to your parking space which is big enough to hold a bike carrier and many other items.
The staff here are friendly and helpful they will email you to let you know when there are parcels to be collected.
Whilst there is a gym, hot tub and pool the pool is open only seasonally (let’s face it though, who wants to go swimming when it’s raining hard and freezing cold!).
So why only four stars? There is only one full bathroom which could do with modernization and the washer and dryer are pretty small (not big enough to take a comforter). Additionally there is only one place for trash which is a compactor so if you have a lot of trash you have to drive to it.

We lived there for an year and the apartment is in a good location. However, the property/​apartment exteriors are not cleaned on daily basis and thus you can easily find mosquitoes /​leaves etc on outside your apartment.
Another thing which really disappointed me was that I had an early lease termination and they sent me a notice to pay the amount due to property which I paid in full!!! However, still after one month I got a call from the collection agency that I need to pay some more amount. I was very disappointed that why would they do this and not tell me. However, they just updated that «early term» residents need to take care of the detail themselves and there is no notice they need to send.
Please be cautious and make sure that you are not just assuming that if you left you are good, even after completing the settlement from what they send later.

We never dreamed when looking for a spacious AND affordable one bedroom that we would find somewhere in Redmond, but we totally lucked into Gates of Redmond, which is freshly remodeled.
Now, we did get off to a rocky start with some seriously heinous upstairs neighbors (when we finally decided to actually complain, we found out that the entire BUILDING has complained about their noise and regional management is getting involved — so we’re not just being whiny) but the staff of GOR has gone above and beyond anything I’ve ever experienced with an apartment staff. Absolutely phenomenal customer service skills from everyone that we have interacted with.
They moved us to a new unit that is outrageously cooler than the first one! haha We are so happy in our new place (1 bed, 1.5 bath loft) that we asked if we could sign a 2-​year lease. Sadly, that is apparently illegal in this state. Bummer.
Maintenance has been easy to schedule, very fast to respond, and never a hassle about anything. They even helped us figure out how to get our oversized couch through the front door!
I can’t say enough good things about this place so far. I’ll keep it updated if anything changes. :)

I’m bumping them up a star for how hard the staff has worked to address our issues.
The problem with the loud child in the unit above us got to be too much for us to handle. We did not have a moment of quiet time during normal hours for two whole weeks. We never got to have a quiet dinner alone, and we couldn’t sit through a movie without said child screaming, jumping, or running back and forth on the floor above us.
But the staff came to the rescue. Turns out we aren’t the only ones complaining, and they are very aware of the problem. They offered us a larger, much more awesome unit at a really nice price. And since it was within 30 days (their lease offers you 30 days to decide if you want to stay or not), we had no extra fees to pay. So later this week, we grab our stuff, and walk it a good hundred feet or so down the driveway to our new unit. Now we’ll have nobody above us, and nobody on one side :)
The staff really has been the best at any apartment community I’ve ever lived at, and that is such a huge deal for me. The most amazing place can be ruined if you don’t have a competent staff running things.