Thomas Wood Floors

Job was to install some replacement boards and refinish entire house. Their price is lower due to not using a dustless system and the end result looks good enough (darker amber than previous refinish on natural wood). However, the owner is rather unpleasant and had difficulty describing end appearance of pretty basic things (like what a doorway transition would look like – this part does not look very nice), then became pretty irritated when he had to come out to resolve a problem with things going back together after the finish was dry. Punctuated that annoyance by using my house key instead of his tools to fix the problem, destroying the key. I should be the one who was irritated that they didn’t put things back and ensure the fit before leaving the job – a point of discussion before start of work. Proposal had errors and required a lot of back and forth to correct as well as to get the final bill in order. I would not use them again. Life is too short. Lots of good floor companies out there who appreciate the work. I would also use a dustless system next time as less stuff has to be removed from the house.

We had Thomas Wood Floors put new hard wood in our home and I couldn’t be happier. The craftsmanship is impeccable and I since they are so professional and friendly I felt comfortable with them in my house. They where on time, honest, clean and did a great job at a very reasonable price. We are so happy with them I referred them to a couple of my friends and everybody is extremely happy with their work.