4 Wheel Parts

I’ll tell you what. I haven’t bought a thing from this place. But I can tell you the customer service is the best every time I call they can answer any question about my jeep Marco has been helpful and a hand of the others who work there also. My uncle has had his gmc 2500hd lifted and in their car shows. They really do a good job I can’t wait to have them lift my jeep. Thanks for the endless conversations (I don’t know shit so this is all a learning experience for me) !

They are rude, once they have your money on a deposit, they ignore your call and questions. They try to get you off the phone as quickly as possible and if your in the store, they rush you. The manager is the rudest person there. How he has that position, who knows? He has poor customer service skills. I will not recommend this store to my friends.

This is where I get all my work done at. If you have a Jeep these guys here know every single nut and bolt on them .we love them

These guys hooked my truck up. It was shacking a lot in the rear when I was hitting 70mph+. Other shops said it was the norm with a lift. Brought it here and they took care of my issue. Previous place «JW Motorsports» were I originally did the lift had added equal «aka» sand bags to all tires to self balance it when driving it. The thing is you don’t add that on any tire smaller than a 40″. 4Wheel parts fixed the issue and went beyond my expectations. Marco, Adolf and JR are the shit man. They are more expensive then other. But I learned my lesson. Cheaper isn’t always better.

I agree with the other poster. They are helpful when you are purchasing from them but when you need their help for warranty, all bets are off. It’s like they are no longer friendly to you. Not coming back. Poor customer service of 5 star.

Employees are always welcoming. We’ve been going to Chris who gives us excellent suggestions on what we can do to fix up our 2015 Jeep Wrangler. The mechanics are very knowledgeable. They can always find out how to fix/​change things on our Jeep. When ever we have a minor fix we don’t have any problems getting an appointment as well as getting our Jeep back that same day. Wait time for parts are not long. Store reminds me of a reality car shop show. Very nice. We wouldn’t go anywhere else for Jeep four wheel parts.

Got a whole bunch of things done to my truck and Im sure as hell not coming back to this place. When I first came here to get my truck lifted, tires, shocks, etc … the sales guy was really nice trying to sell me and have them installed. Well, thats ok until you have to come back to have a warranty claim. Thats where I really found out that all they care about is to SELL and not take care their customer when you needed their help to claim what is suppose to be under warranty. They made me claim the parts to the manufacturer myself for something they sell and install. WTF !!! Thats not what they told me when I purchase it from them. They told me that if anything goes wrong with it, they said they will take care of it.
Not only that, during the install, they ripped out my front CV boot on the driver side and broke one of my TPMS. Its been a horrible experience.

Thanks to the guys at 4 wheel parts for always taking care of me and my truck if you ever need anything or need to get it inspected before hitting the trails these guys know how to get you ready to hit the trail! Make sure to talk to Chris he always done a great job at taking care of me!

Shopped here many times and have always been happy. This time was no different. Had to get new shocks for my truck but they were over booked so I took the shocks to another shop to put in. This shop (won’t mention the name) destroyed the shocks trying to put them in. Even though this wasn’t 4 Wheel Parts problem Sean White and Marcos Alvarez returned them with no problem Because of these guys I will definitely continue to shop here and recommend them to friends. Thanks guys

I’ve been here a few times in the past but this time i actually purchased something cause i have a truck now. Came here to get a trailer hitch receiver lock. After researching online i came across the Bolt brand which on most of their locks let you use you truck’s ignition key so once you activate the lock to recognize your key your good to go and not have to worry about additional keys on your keychain. The place is nice the parking is in the back as you enter from the street. Staff here is helpful and knowledgable and if they can’t answer your questions right away they will do their best to look it up or find out. This is a good place for your off roading needs.

Honestly do not know why this place has bad reviews. I had a GREAT experience. Worked with Chris and Marco. They totally hooked me up. Checked prices they quoted me on line and they matched all the prices. Everything they promised was delivered perfectly. It was finished when it was scheduled to be ready. They test drove my truck to make sure it was performing properly and when there was a minor issue, fixed it and did another test drive to make sure it was perfect. I got EXACTLY what I was promised. I feel they did an amazing job. They really seem to know more than other shops about trucks. Can’t say more than I’m satisfied.

Fantastic service and knowledge! Ever since my husband got his jeep Chris has helped us every step of the way beefing the jeep up. My husband has done all of his installations himself and Chris has made it so much easier for him with tips and knowledge. Chris is super personal and honest, giving it a very mom and pop shop kind of feel. Ask for Chris when you go in there! Thank you Chris!

Honestly not a fan of this place. I have been here a few times and only because I had to to get certain parts installed on my truck.
They carry a wide selection of off road parts and tires, wheels etc.
They have always done a decent job as well. I have had wheels and tires installed on my jeep here as well as my truck which just got done last year.
The reason I give it three stars is because the customer service isn’t that great.
I don’t know if it’s because I’m a girl and they aren’t used to girls coming in to get big tire and wheel installments but I felt very neglected the first time and somewhat neglected the second time as well.
The first time I made an appointment and went to get the work done on my jeep and the guy at the counter was very arrogant and treated me like I didn’t know anything about my jeep. I felt uncomfortable because of that. And it almost felt like they didn’t want my business. He was very dismissive when he was talking to me it was super annoying.
The second time I had an appointment right when they opened I think at 9 am and I walked up to the door to go in at 8:58 am and I noticed the door was locked but there were people standing in the shop area and the bay door was open. I looked at the two guys standing there talking and one says «we’re not open yet» with a moderately rude tone.
In the mean time he continued chatting with what looked like a friend. They went on to ignore me. They were looking at the friend’s truck, probably working on it.
I understand they weren’t open yet and I wasn’t being pushy at all but it came off as rude especially to someone who’s about to hand over $ 1,000 on wheels and tires.
I was talking to a friend of mine about this place a few months ago and he wasn’t surprised at all by my experience. The one remark I do remember him saying is that the guys that work at this place think they’re «God’s gift to off-​road.» That explains the arrogance.
To sum it up, this place does good work but they aren’t cheap and don’t expect good customer service.
I would imagine them ripping people off as well, although I didn’t experience this as far as I know.

Good customer service from Chris (Mgr?). Had.issues.with KC Hood light. Ordered new one and switched light out.

I am the guy with the black Silverado and I wanted to state that they do explain the warrantees and that is an option you have I hat more work done on different vehicle love their service this is my second vehicle upgraded here take look at my trucks next is my jeep.

read the quote paperwork very closely!
they add warranty charges in without telling you, and when questioned about it, they say, «oh we told you about that»…BULL$HIT!!!
buyer beware.

The Best at what they do specially the tech. I want to take a minute and thank you all guys for all the help and support
I got. I will like to say that this is what I was looking forward to see in
my truck I still have things pending to get done on the truck but thanks for
all you did you guys effort of making it happen and that technician take
care of my vehicle and big thanks to Marco Alvarez and Fernando Hernadez
thanks 4 wheel parts !!!

I use my truck for everything: daily transport, hauling, and hard off-​roading. Five stars for Marco, Assistant Manager, and all the other guys at 4WP that help support my hobby and lifestyle. If they don’t have the parts I need in stock, Marco or Nick can find them and get them in their inventory in short order. Mike in the service department is someone I would consider a trusted expert, who has helped me diagnose a «mystery noise» in the past. Adolpho is an expert on installing rings & pinions. He helped get me running again quickly after I blew my front diff a while back. I do a lot of work on my truck myself. But when I can’t, it’s nice to have somewhere to go locally with experts that I can trust.

I have a Jeep Wrangler that i’m obsessed with fixing up. Of course, once my stock tires were shot I wanted to trade em’ in for bigger badder rims and tires. I was recommended 4 wheel auto parts by a friend of mine so we went to go check it out.
I give it a three star for its service and efficiency alone but as another reviewer stated below, the prices are a bit above average and they hardly have anything in inventory. They had to order my rims and tires from another location which resulted in a week’s wait. It wasn’t a big deal though as I wasn’t in a rush. It’s now been a few months and i’ve had no issues with any aspect of the installation.
What really (perhaps irrationally) annoyed me was that after spending over 5k for a 2.5 inch lift, rims, and tires they didn’t even bother to wash my car! It may seem like a small thing but it really is the little things that set apart an establishment from being sup bar to being awesome. After a customer spends thousands of dollars at your establishment, a little soap and labor that wouldn’t cost you more than ten bucks to make the car looking its shining best would be a nice bone to throw, no? I was SO excited to pick it up and wanted to feel like I was picking up a new car. I have to admit. seeing my dusty jeep, even with its new fixins took away a bit of the glory.
Maybe i’m crazy, but even when I think about it now it makes me rage a bit.

I came here for parts and accessories to customize my Jeep. Today was my first trip to this store, and Nick was way cool and very helpful.
It’s a 5 for service, but this store keeps a low inventory… and nearly everything has to be special ordered or picked up at the Compton warehouse location. Not sure the need to come here vs Compton, unless you come here for 4×4 service/​installation of the parts you purchase… which they have several bays.
Of course, this location is next to Del Amo Sports, a motorcycle shop, which has tons of gorgeous girls working there. No offense to Nick, but I’m kinda wishing I still had a bike instead of Jeep! Still, Nick is great nonetheless!