Easy Ride Transportation

I am a regular Unilocal user but do not typically comment. I called this company based on the good review I read on Unilocal.I made a reservation yesterday for my friend that needed a ride to the airport at 5am this morning. At 5:10 when they hadn’t arrived I called the customer service number. The man I spoke to assured me the driver was on his way in a few minutes. At 5:20 am I had to drive my friend to the airport because he was going to miss his flight. At 5:25 am the driver called us and wanted to know where we were. I then called the customer service number to complain and let them know we had to leave in order to make our flight. The person I spoke to said he didn’t have a reservation for us asked us to repeat our address 3 times and kept saying there was no reservation. How could there not be a reservation if they called us? He literally kept asking us when we made the reservation what our address was and I finally just hung up. It was very frustrating. I would never use this company again for transportation. If they had been 5 minutes late, I could understand but they were very late and non apologetic.

I am regular Unilocal user and was very concerned that Easy Ride Transportation had only one review, which was 6 months old.
However, I had already called 8 other shuttle companies, and they were all too expensive, had bad Unilocal reviews, or wanted me to input all me personal info before giving me a price.
BIG TIP: Never fall for this practice. The company can sell your contact info for $ 25.00, even if you don’t book with them.
I called Easy Ride, only cuz they are nearby in Redondo Beach. I spoke with «Sam» and explained that I needed a shuttle for my visitors, who were a family of 4 (Mom, Dad, and two children, ages 12 and 1, who needs a child-​seat), plus their many suitcases. They needed the shuttle to go to Los Angeles International Airport (LAX), a distance of 7.1 miles.
said that a yellow cab would cost $ 27.00 plus tip, my visitors needed a van.
Sam said that the base price was $ 19.00 for a regular-​size car, but he suggested a van for an extra coat of $ 5.00 and a total price if $ 24.00. He gave his absolute guarantee that the van would be at my house by 8:00 pm, so that my visitors would be at LAX by 8:30 for their international flight. He also promised to call me on my cell in case there was any delay, so I could go to Plan B if necessary.
Sam arrived 5 minutes early. He was very helpful, packing the luggage and helping with the child’s seat.
Yes — I’m a fan!

Great Service. Mark was very professional and courteous. I highly recommend him.