Happy Nails and Spa

Although the price is up there… they are very nice & skilled. They always make it work for me even when they are booked & it’s late. Brenda & Mindy & the desk clerk are always accommodating & do a great job!

I’m writing this update to confirm that the business contacted me and gave me a refund for the bad service I received during my most recent visit (see previous review).
I may go back to this salon sometime in the future and see a different nail tech – Wendy did a great job on my nails previously.

I have been going to Happy Nails in south bay galleria for a few months and developed athletes foot after religiously going to them. I have lost half of the tips of my nails because they disconnected from the nail bed. After that my feet are peeling and need constant medication. I went to the manager to inform her and she told me I didn’t wash my feet that’s how I got it. Not only did she not take responsibility or action she insulted me on top of it. I would not recommend this salon to anyone as you have to catch a fungus and I believe I caught this through them, because it is the only place ive been barefoot in and no one else lives with me. I’m totally disgusted and will never go back to a place that hurts people physically.
License #:
Previous complaints and citations:
4/​23/​2007-​cited for having unclean foot spas., 981A, 7313, 980.1 (3 Incidences)., 979d, 979a, 965a, #CF075441
Codes cited: July 19, 2007 981A (Not correctly disposing of non disinfected items), 7351, 988A, 987C #CF071336
8÷13÷2010−980.1−4 Incidences-​dismissed because of an appeal.
12/18/2012−965-#CF12821773 non display of license.
4/​15/​2014-​cited 988, b965 #CF14831720
2013-​assigned two inspections. (Board of Barber and Cosmology.
Please let me know if anyone else experienced this there.

Best acrylics I have ever gotten, they didn’t chip and the polish didnt scrape off for weeks I got coffin nails done and I forgot who it was but she took her time and made sure everything was to my liking I spent $ 40 but it was worth it definitely need to come back

Came in on a Monday night after eating dinner in the food court with my husband and baby. My husband wanted to spoil me, so I got the simple mani/​pedi. It’s been so long since I’ve had my nails done because I’m a stay at home mom. The girls are sweet and I absolutely love my nails! It’s already Wednesday and no chips. I have a wedding to attend soon and will be back here for my nails.

CiCi is doing my feet now. My 1^st visit here. So far so good. Not sure on how her work is. CiCi’s works was a-​ok!!! She was patient with me. I for sure be going back to Happy Nails!! Great job CiCi!!! I had a stroke 5 years ago. I have trouble cutting my toe nails. Very clean environment.

I used to come to get pedicures here because I would see that they would use clean tools for every new client or so I thought. Previously I had been here for a French tip manicure which honestly two of my fingers the French tip was not even straight. After I asked her to correct it she did and it still wasn’t straight and because I just don’t like to make anything into a big deal I left & decided to just stick to pedicures when it came to this location. Yesterday I went in for a pedicure and «Casey» came in with tools already in her tray I am not sure if they were clean or not. After the pedicure I saw that she went to wash them at the sink and then store them in blue solution. A few hours later that evening I noticed that one of my toes was bothering me. And to my surprised she cut my nail too short and now I have what looks like an ingrown nail is starting to form. It bothers me and it hurts when I walk with closed toe shoes like flats or running shoes. Seriously never coming here again!

This place is a hit or miss depending on who you get.
For example today, shout out to the lady that rushed through my pedi. There was no reason to rush, there was no one waiting. The lady who did my pedicure not only cut my nails CROOKED but DID NOT take her time painting either. The polish is white, so you can imagine how much it shows.
But more so, they do a good job so long as they’re not busy. Your best bet will be to choose one of the ladies mentioned on Unilocal that takes there time.

Went on a Friday morning with my mom, shop appeared like it was just getting busy, was told that it would be a 15 – 20 minute wait. They told me that if I wanted to go shop around they would call me when my turn came up: I’m still waiting. After an hour, I decided to leave the mall and try a higher rated nail salon in the area (so glad I did).

No wonder why the bad stars on Unilocal.Had my nails done here a few times and they were just okay. Anyhow, this review is about customer service. Their hours shows 10−9pm. Arrived at 8:20, the salon is full of customers and clients. The lady at front desk asked 3 different workers is they wanted to do a manicure they all said no (you don’t need to speak their language to understand what is going on) then she told me «sorry, I can’t take u right». That was 40 min prior to their actually closing time. Ugh!!!

This place is a diamond in the rough compared the nail salons in the area. I was traveling from out of town and stepped into some nasty, dingy, under staffed nail salons and thank the Lord we found this one! The staff is professional and attentive. My technician wasn’t pushy at all and gave me. Solid 15 minute massage during my pedicure (most places skimp on the massage). This nail salons also has a dozen employees working, and one girl had 2 technicians doing her toe nails and finger nails.
Do NOT get your nails done anywhere else in this area, the other places are gross. Thanks Happy Nails!

This place is HORRIBLE!!! I really want to give 0 stars but Unilocal won’t let me! No one should EVER go here! I came in with my two daughters, my sister & my niece. I paid for 2 gel manicures, 3 regular manicure, and 5 pedicures. I did this on Wednesday late afternoon for a party I was attending on Thursday evening. By the time I went to sleep on Wednesday night, 2 nails were chipped. By the time the party started on Thursday at 5:30, 4 of the nails literally SLID OFF! They must’ve not prepped my nails properly. I have never had this happen! This is bad enough but when I went back into the store to tell them, the manager was incredibly rude and condescending. All she had to say was that «they don’t guarantee regular manicures». DISGUSTING business policies!!!

My boyfriend dropped me off to get some pretty sparkly glitter jell (mani) and Brenda did a good job. It lasted for weeks until it chipped and I peeled it off. Headed to Cancun soon and you bet I will be going to happy nails. I may take a trip to this place to shop and get a mani or i may go to the one across the street in marina del rey. Either way… not bad.

Great job!
Great service!
Friendly to my daughter.
Very accommodating
Never have to wait

Vivian at Happy Nails is great! She cares about pleasing her customers. I’ve been to other nail salons where the nail technicians are rude or get an attitude if you ask them to change or fix something you may not like. Vivian also takes her time with you and pays close attention to detail, while being conscious of your time. Love this place!
Service: gel mani and regular pedi

Painful infection, their tools may be new but the tub must’ve not been cleaned well because I got an infection on my toe.
It’s painful, red and swollen

I love how this place stays open to 9 pm during the week. How convenient is that?
However, the work is A-​okay, so-so…just basic work. Don’t get me wrong, «basic» isn’t a bad thing. Sometimes, all you need is just a basic mani/​pedi.
As mentioned in another review, the nail polishes are all the same brand. If you’re a die-​hard fan of OPI or Essie, bring your own polish.
Just an odd incident:
Last visit, I came around 7:30 pm on a Tuesday. I was seen right away. The pedicurist did an okay job. I made sure to leave once my toes were absolutely dry. Once they were «dry», I put on my flip flops and headed home. The next morning, the Polish was smashed from me wearing my Toms. I’m not sure that should be happening the next day… should it?
Lesson learned. Just bring your own polish.

THEY DO NOT STERILIZE THEIR TOOLS!!!
These people simply wash the tools and stick them back into the sterilizing bag and go off to their next customer.
I’m honestly so disappointed that I have to change my five star review for this place and turn it into a one star. I really loved this place but now, I feel really disgusted.
I got a manicure yesterday and while being serviced, I watched one of the employees wash the tools, bring them to the work station next to me where she promptly dried them and stuck them in the autoclave bag. Instead of taking them to the back to be put in the autoclave, she simply sealed it and went to her next customer. No soak in barbicide or anything! Just soap and water!
Infections, bacteria, fungi, etc would spread from one customer to another, and that’s downright disgusting.
And to top it off, it’s not just one employee who does this. The entire time I was getting my nails done, I saw three separate employees go through this process. It’s bad enough that they don’t sterilize, but the fact that they PRETEND to by sticking them in the sterilizing bags is appalling.
It makes me sick to my stomach imagining whose feet touched the instruments before they went and used them on me.

I love getting my nails done here. Very convenient since it’s in the mall. I always get my nails done with Vivian. I’ve been going to her for years. She’s very good at what she does and never rushes me out. The best part — my nails last a long time. One time my pedicure polish stayed in tact for a month! Vivian is off on Mondays and you should always make an appt with her if possible. Everyone else is really nice too. I’ve also gone to Wendi and Yen.
Cons: They don’t carry better nail polish (i.e. OPI, Essie, etc.). My fix… I just bring my own polish and fast drying top coat.

The basic manicure is $ 14, which isn’t bad at all for a Happy Nails establishment inside the mall.
I did notice that they do not have any name brand polishes (aside from the OPI topcoat used) and every polish is the same brand – totally forgot the name.
There was no wait. In my opinion, the manicurists weren’t friendly, but they did do a good job on my nails nonetheless. I also noticed that my manicure lasted longer than usual, which is all a girl wants!
I would visit again. The quality is there.