Laser Service

I have repeatedly sought help from Moe at Laser Service. One time, my HP DeskJet wouldn’t print colors. Moe said it was a software problem — no charge. It was, indeed, a software problem. Another time, I had a problem with color printing even after I had put in a brand new HP cartridge. Moe said the brand new cartridge had to be defective. He was correct. Again, no charge. Third visit, a DeskJet printer that was a few years old had a broken carriage. Moe said it was a cheap printer, not worth repairing. Once again, no charge. Can’t get more honest than Moe. :-)

I have an Epson Artisan 800 printer which has worked perfectly for the past 5 years and suddenly it gives me an out of the ordinary «paper jam please clear and restart» warning and wouldn’t let me do anything, not even scan. I opened all the usual places and & didnt find any jams a few different times and restarted to no avail so I decided to call Laser Service since it is just down the street. I also work long hours so I had to take extra time from to work to drop it off & pick it up.
I dropped it off in the morning and hadn’t heard anything by late afternoon so I called. The guy told me that something was stripped an it was too expensive to fix without even asking me how much I was willing to spend. That was all the info he offered and told me to come pick it up. It kinda felt like the «I either can’t figure out what’s wrong with your printer or I just don’t want to fix it so I’m gonna tell you it’s something too complicated for you to understand and it’s gonna cost more than I think you want to pay so you’ll just go away and leave me to fix the giant super expensive ones.»
I had good luck at We Fix Printers before so I took it back in the next day. Later that day they told me that the CD tray hadn’t retracted all the way which looked like it was caused by my recycled paper being slightly crinkled. They put new paper in and told me it was ready… and didn’t charge me, even for the paper they put in — lol.
If you’re not a company with a real expensive printer problem, I would save yourself the time & effort and not go to Laser Service.

Great honest people. I just called to have them come service my printer and he led me in the right direction over the phone so that we wouldn’t have to pay. I highly suggest these guys to everyone in the area. Thanks Laser Service!

Very good reliable service with a smile. Service rep Moe very helpful and did my repair on the spot. Ask him about the TWA painting. Highly recommended.

I dropped off my brother 2140 wireless printer after my cat’s fur got caught in the rollers (no damage to the cat, so don’t worry; she just likes to sit ont the printer) and the roller snapped. Moe managed to fix it by using a part from another printer and now it is in fine working order. The price was right as well.

I just wanted to extend my sincere thanks for assisting me with a belt
for my HP R80 Officejet All in One Printer. I have had this unit for
almost 10 years and it worked great until the belt broke. There are
not any places that would repair it but thanks to your company it is
now back in service again.
The unit works like brand new again! Thank you again for helping
those of us who cannot afford just to throw out a $ 600 machine when it
only needs a $ 30 part.

I have this amazing little printer I got way back in the mid to late 90s (sometime around 1996 — 1998). It’s an HP LaserJet 6L. I also have a lot of toner for the thing, so I was unhappy when, starting recently, it started to malfunction. The print outs still looked great, but it would take all of the paper in the feeder at the same time, whether one page or 50.
Enter
(d/​b/​a Laser Service), which I found on google. They have the exact kit for this exact problem for my exact model which includes the replacement parts and a 20 min instructional video which shows you how to go about the part replacement. All for $ 30 plus shipping. The instructions were clear (albeit a little dark, but if you are careful and look at the parts before you pull them out, you can easily see how they go back) and the replacement was easy. And now my 10+ year old printer works pretty much like it did back when I got it.
I also got the pleasure of fixing it myself, which I love. As a kid, I used to take my mom’s appliances apart. Only this time, it still worked after I put it back together!
Also, the people who run the website are very helpful. I placed my internet order, and then discovered they had something to fix my other printer, which was printing streaks. I called them up to ask if I could add that to my order to save on shipping, and right away, when I told him what I had already ordered, he asked me a few questions and had my order in front of him and had no problem adding it to save on shipping. He talked me through all my printer problems to make sure I was going to get the right parts and that the issues were fixable so I wouldn’t get something I didn’t need. They were so friendly and nice.
If you have a printer problem, before you toss the culprit, check this website and see if you can fix it. It may be cheaper than buying a new printer, and it will take up a lot less space in some landfill somewhere. And if you’re a DIYer like me, you’ll feel good all day.

Just like computers, when the warranty runs out on your laser printer, repairs can get expensive.
Laser Service is a family owned business that I’ve used for many years. The owner will honestly tell you if your printer is worth fixing. Sometimes they will recommend refurbished parts to save money. The service fee is reasonable and they can make an onsite visit.
Parking is a little tough here. The small parking lot makes is difficult to drop off a heavy laser printer but I would rather come here than go to big-​chain stores