Altos Digital Print & Copy

I wish I could give negative stars for this business…
First off, I entered the store with no one at the counter. I had to literally call the business to get the guy’s attention. When he finally comes to the counter, he doesn’t greet me and asks what I want. I just wanted a simple scan of one of my membership cards. He gives me this complicated work order to fill out and rushes off to the back again. I call out a number of times to get his attention again to tell him that I’d rather come at a different time since he looked busy. Instead he grudgingly says that he’ll get it done in no time, and then mutters «You made me stop what I was doing» while walking away.
In the end, he charges me $ 12.50 for my scan job of a tiny membership card. Altos, learn how to treat your customers and stop overcharging them.

We needed some promotional posters and handbills printed up for a benefit concert and Altos turned them around quickly, did a quality job and I felt good supporting a local business!

Employees seemed nice enough but service was SUPER slow. I only needed to print off some documents and do a scan. It literally took over 40 minutes. During the whole time I had to stand at the counter while they tried to figure it out and talked leisurely. Then, they were all chatting while I still waited to pay. For a digital printing service I would’ve expected what I needed to be standard. Save yourself the trouble and go somewhere where you can do self-​service.

Great service. I went to the local DMV office but some docs were missing. Luckily I found this place and they helped me print out my forms. Since it was just a single page, the owner even got that one on the house!
I hope they keep this good spirit. And I believe they will make more people happy.

I use these guys for large format architectural printing. They are quick, efficient, and reasonably priced. I just wish when they received my uploaded PDF files online they would send me an email to confirm. That way I will feel more reassured that they have got the file and will run the print job on time.
But I haven’t had any issues with them being late… Whenever I should show up at my indicated time, the drawings are there waiting for me. Good service.

I’ve been using Altos’ services for quite a few years for my building design and permit drawings as well as GreenPoint Rated projects. Whether a single A sheet or an entire submittal package, Jerry and Brayden take the time in providing and organizing high quality prints and sets so that my endeavors run smoothly.
The last copy service I used would never check for print quality. That’s rough during times of deadlines and general mayhem. That’s why I started asking around and came to find and stick with Altos.
Jerry and Brayden are good about communicating. During my often mad dashes, I’m running other errands while my sets are being made. I’ll get a very nice phone call letting me know that I can pick up my order and off I go. Their price schedule is really reasonable and so much better than other places — why go anywhere else?
Problems have been very rare to non-​existent, and always, always immediately resolvable — the guys are quick to make it right and I remain a happy and loyal customer.
And don’t forget about Puggsley, the most adorable dog on earth.

Signs of Human Existence
Dear readers,
I simply have to get the word out about Altos Digital Print & Copy, and my recent experience working with the owner, Jerry, and his son, Braden.
This situation was this:
I was responsible for ensuring that a very important and expensive business event was very successful, but upon returning from my honeymoon, I became horribly ill requiring time in the hospital the two weeks prior to the event. The team at work did an amazing job covering for me, but upon returning to work I realized we needed all of the graphics for the event, and the event was a day and a half away.
I was laughed at, hung up on, and insulted when I called around trying to find someone who would even consider helping me, and I was told it was impossible until I spoke to Jerry at Altos.
I’m sure he wasn’t thrilled getting my call with the tall order I had, the complexity of the work I needed, and the zero time to prepare, but he listened, and he paused, and then he told me to come on in and he would do it.
I couldn’t believe it at first and thought he must have not heard me correctly, and I am sure I drove him nuts repeating myself to make sure he understood just exactly what I was asking from him, but he calmly explained he and his son would stay late that night to finish the next days work ahead of schedule in order to start mine the next morning, and they would work the entire next day into the evening until my work was done… in time for my big event.
I know what you’re thinking… you think it must have cost an outrageous sum right? You’re thinking the company was going to take advantage of the opportunity to rake me over the coals… because they could have, and it would have hurt me big time, but they didn’t. Not at all!
So now you think, the work must have been sub par or mediocre right? No, not even close, in fact when my team first saw everything they were totally speechless. They loved everything and everything was done perfectly!!! Not one mistake!
I know it sounds to good to be true, and I still can hardly believe my luck. I just didn’t think businesses and people like that were still around, but I found the real deal with Jerry and Braden at Altos.
I hope no one reading this ever finds themselves in this position, but what a treasure I found from it.
If you need any graphic, any banner, exhibit, or sign of any kind, you absolutely cannot get anyone better then the team at Altos. Honest, hardworking, caring humans… they still exist.

I love these guys!
I’ve been super busy at my office lateley and didn’t notice my letterhead, RX pads, AND business cards were all getting low. I called them to place an order and they informed me that they had all my stuff on file and started my printing right away. I had everything I needed before I even had time to panic.