Eugene V Espiritu DMD & Associates

I signed up for the Costco HMO and picked this local dentist. So far they have not answered any of our calls to make an appointment. I called and left a message on their emergency number. Lets see if anyone calls me back! You guys going out of business or what? =(

Dr. Annie is great with my kids. Not one of them (ages 8 – 3) have any fears of going to the dentist. The staff is friendly and we never have to wait long. Also, for me, there is no pressure to get extra work done or unnecessary teeth pulled.

After reading the review that was posted in 2006, I felt the need to write this review. I too have had some bad experiences with dentists in the past. If it wasn’t billing issues, it was something else and I am sure everyone can feel the pain of these scenarios.
I rated Dr. Espiritu’s office a 4 out of 5. Yes I can say that no doctors office is ever timely. I think they all suffer from this one and so I personally ding them for this but everyone knows this is the dynamic of the business. We are on time. They are not.
As for the office itself, I found it to be rather enjoyable and convenient. Originally I started off at the San Bruno location to have a filling done for a small cavity, crown and have a deep cleaning done. The staff has always been super friendly and very informative.
With appointments available on Saturday, I was able to not have to worry about leaving work early to make a dentist appointment and honestly this to me was a life saver.
Now I go to the Redwood City location and I am about to embark on having braces installed within the next week or so. I am actually excited and I priced them and they were comparable to other local dentists.
I should mention that I don’t have dental insurance so I pay out of pocket for everything. To me price is just as important as comfort and I feel like I have found both.
Honestly I do hope this helps and my apologies to Nikki for her bad experience. I think its fair to review how the scenario fits you and is very beneficial to everyone.
All the best,
PenCoast

Me oh my. I’ve had very bad luck with dentists on the Peninsula. This office looks very nice, and the staff is pretty friendly, however, they’ve got a lot of issues, and I had the absolute worst dental work here that I’ve ever had.
First visit, they had me wait for 40 minutes. The waiting room was empty, and the speakers were broadcasting some children’s computer game that the receptionist’s kids were playing. I was coming off of another bad dentist, who had charged me $ 30 for crappy xrays, which the staff at Dr. Espiritu’s office couldn’t read. They wanted to give me new xrays, but my ins. co had said that I’d have to pay for new xrays. They couldn’t confirm or deny, and seemed to find it crazy that I might want to know how much I’d be liable for. After a few tears on my part (not the first crappy dentist that I had to deal with in too short of a time) i agreed to have the xrays done. They determined that I needed fillings up and down on both sides of my mouth (which I told them about beforehand), and said they’d call me back for another appt.
Two weeks later and they didn’t call back, so I called and made an appt. They had me wait another 40 minutes for my appt before bothering to apologize or explain. When they finally did seat me, they jacked me up with so much Novocaine that I couldn’t feel my mouth for around 5 hours. To top it off, as they injected me, the receptionists child was at the dr’s elbow, watching. They didn’t say anything, and I had a needle in my mouth, or else i would have had a few choice expletives. He lost interest quickly, and then commenced running around, back and forth, behind the dentist as she worked on me. Great.
Next visit, when I was to have other fillings done, they were 15 min late (I arrived late this time on purpose, just to see if they’d be waiting for me, but no). I complained about the previous fillings ’cause they hurt, so the dr filed them down in a total of 10 minutes, then he told me there was no time to do anything else, due to scheduling. Gee, I thought that’s why i made an appointment.
I’m still having problems with the fillings they put in, and I’ve made a complaint through my dental insurance regarding the kids running around during my appointment.
The dental hygienist was nice and very friendly, apologizing for the scheduling issues and trying to accommodate me, but there is no way i would go back, and I highly recommend that any other cavity-​ridden should stay as far away as possible. It’s hard enough to go to the dentist when you LIKE your dentist. When you hate your dentist, it’s impossible.