Jamba Juice

I work retail so customer service is super important in my world. This location made a really great smoothie, but the employees were slow as hell and made drinks with stank faces. A smile goes a LONG WAY… just say’n.

There’s nothing like a fresh squeezed orange juice from here. Marissa is a a great employee. She fixed someone’s order that came out wrong. Then she made my oj and took care of another waiting customer and all with a great attitude. Thanks guys!

This is my neighborhood jamba… Yet I despise this location. It is constantly filthy with overflowing garbage inside the store. Sticky and dirty floors and counters. The sloppy employees dresses in stained shirts are on their phones behind the register while eating and drinking and caring more about their conversations than the customers. I waited 20 min for 1 drink. And 2 other customers in the store! Go to the San Carlos location for your health and sanity.

Working in the restaurant industry myself, I definitely understand when it gets really busy and there are a lot of people waiting to order/​for their drinks.
However, I definitely think the workers here at the moment can work on their efficiency :)
I’m currently waiting for my order, and I see there’s a line literally going out the door just waiting to order. There are currently 3 workers here, so I would think 1 person should be completing all of the orders first before going to help to make a drink, and having the other 2 work on drinks. Not having 3 people make drinks and having a long line of people wait (this one couple has been waiting for 20 minutes to order I’m not even kidding).
As of now, I see that as the main thing to work on for this Jamba Juice. Time management and being more effective with their time.
Nonetheless, the drinks were pretty good and the store itself is very nice looking! I wish them all the best :)

Great service very friendly.

I am a big fan of the Jamba Juice franchise and, on average, visit different locations a few times randomly throughout the week. But even though this particular location is the closest one to me (I can walk here in five minutes) I avoid it as much as I can.
Right when you walk in, there is no fruity fresh smell that normally greets you at other locations. Some places have this smell stronger than others but no big deal — this isn’t a deal breaker. More disturbing are the trash pieces and bits randomly spread all over the floors and the disgusting ceilings. Each time I walk in, the floors need to be wiped of trash and the ceilings maintain their stains and dirt and dust.
The workers at the cashier have been slightly below average. They just never seem happy or friendly. And I wait a pretty long time to get my drink each time. I’ve noticed the workers keep checking the wall periodically so I am thinking they may not be trained well enough to know all the drinks, or to make them quick enough for a fast turnover. I wait about 10 minutes for my drink when I am the only person in the store.
Jamaba Juice is a popular place so I think this location gets away with their poorly maintained store because of their name. It’s definitely not getting by on its cleanliness, quick turnaround on orders or customer service. I’m very disappointed with this Jamba Juice location and hope it gets its act together soon.

My boyfriend and I are from the Jamba-​less east coast and were visiting friends in RWC for 9 days. I’d heard good things about Jamba Juice but I’m a total smoothie purist and was very skeptical they’d be grossly oversweetened and full of weird smoothie powders. I was happy to find all-​fruit and veggie smoothies that were delicious, clean and addicting! I fell in love with the Greens n Ginger which was cooling and sour and spicy in all the right ways. I also loved the Pomegranate Paradise which was perfectly sweet and tart. We were excited to try out the green energy caffeine shots as well because I found it was tough to drink coffee in such a dry climate (coffee tends to really dehydrate me). With the 3G energy, for just a quarter, I could give myself a boost in something that actually felt hydrating and refreshing.
Because we were visiting everyday, we ran into the same employees that were very helpful in answering my questions about added sugars and dairy (I prefer none and there were plenty of options). And our smoothies were always done in a timely way; we never missed our train!
Being home is gonna be rough without Jamba.

This is a great Jamba Juice. Be sure to stop here if you get thirsty while you’re waiting for the bus at Sequoia Station.

Terrible service, not clean, all staff lacked motivation or enthusiasm; and slower than slow!!!

pretty standard jamba juice, located in sequoia station, near downtown rwc. i dropped by after my workout this morning since they had free smoothies from 9−11am, part of a special promotion for their 25^th anniversary… yep, can you believe that jamba juice has been around for 25 years???
there were only 3 – 12 oz juices available for the promo, which included:
+caribbean passion
+strawberries wild
+tropical greens
if you wanted another type of smoothie, you’d have to pay for it. you can also purchase a pastry or breakfast wrap to pair with your smoothie as they have several options available.
i picked the tropical greens and slurped it down pretty quickly, and started wondering whether i got the full 12 ounces… normally, it would take me longer to finish a 12 ounce drink, so i’m thinking that the cup wasn’t filled up all the way. oh well, at least it was free, and since i enjoyed the blend of fruits and veggies in this drink, it gives me a reason to return to jamba to purchase a larger size of this same juice at a later date.
happy 25^th anniversary jamba juice!

There is a line of 7 people here and only two people working. There was a third but instead of keeping her overtime, the manager told her to go home. I’ll think again before coming to this Jamba Juice.

Jamba Juices are pretty much the same everywhere, but I love them and have never had a bad smoothie there.

Came here today with a friend of mine, he suggested we come here after a intense workout. Shocked there was a spot right in front, when we walked in it was pretty packed… not knowing where the line starts… We finally walked up to the front scanned the menu for a minute and the employee who took the order before us walked away to get the order ready. After waiting about 10 min no one ever came up to take are order or even said we will be right with you. We finally decided to leave and go somewhere else! All in all this place sucks!

I swear, the only time we come here is when it’s crazy hot out and we’re trying to be slightly healthy and not choosing ice cream. I could probably
make my own at home and better, but it’s the convenience (and laziness) of just going out and getting a smoothie with the family.
I haven’t had much success here at this location with my choices of smoothies though. Each time mine has no taste! Yes, I choose the all-​fruit smoothies so I guess I’m taking a gamble here, but I just want more hints of the fruits I’ve chosen to stand out. I’m not asking for molar melting sweetened smoothies here– just flavorful. Mine is usually bland as if the fruit is obviously not ripe, which sucks especially since the prices have definitely gone up so I’ve essentially been paying for blended ice with watered down fruit.

Jamba Juice is generally 3 stars for me for their food/​drinks. Their smoothies are okay but most of them are pretty unhealthy. Their juices and acai bowls are very disappointing in my opinion; I’d probably never try them again. I’ve only been going to Jamba recently to use up a Groupon for energy bowls. I’m knocking off a star for this location because service wasn’t up to par.
I came to this location on a weekend and got a 16oz greek yogurt bowl. They told me they didn’t have any fresh strawberries or bananas (what.), so I asked if they had blueberries instead. They did so I asked for a greek yogurt bowl with JUST blueberries. I even specifically said «No granola and no honey» because the last Jamba Juice I went to apparently didn’t understand that «just greek yogurt and fruit» meant «don’t add granola or honey». And somehow, they managed to mess up my bowl and added honey. Not sure how I could have been clearer with my instructions.
Service was at least quick. But the place was also completely empty and my order was pretty simple.

About a month ago I started exercising at a studio nearby and it has since become a ritual to get a Tropical Greens juice with whey protein after almost every workout! Love that stuff! I also love their oatmeal and have heard really good things about the Energy Bowls. Will have to try one someday! The staff here is always really friendly and the space is kept very clean. A+ from me!

I’ve been here a whole bunch of times before but this last trip was really disappointing. The shop wasn’t that busy and I waited over 10 minutes for my acai bowl which just seemed a little silly all things considered. I ordered one of their new acai bowls and it started out ok but then a lot of it at the bottom was still frozen and I just didn’t eat it. I don’t usually care about these things but I was hungry from the gym! Please blend Jamba =]

This location is always packed in fact the line waiting for drinks seems even more packed then the line for ordering your drinks.
The smoothies are pretty good.
They also have some wraps here too, they’re alright.

I love Jamba Juice. It always makes me feel thirsty if I will see one. I did when I saw the store when I was at the area. Their location is bigger than as usual. Unfortunately, they can’t maintain it. It’s really disappointing. The floor was wet all over as if there’s rain going on inside the store, to think that it is bright and sunny outside. The service is really slow. There’s three to four person working during my visit. I don’t know, everything I see in the store is really filthy and dirty. Their carrot juice squeezer is yucky and filthy and requires intense cleaning. If you will look at the next room where they store their items, and you can see them through, the place was so disorganized.
I ordered the freshly squeezed orange juice, I’m glad I did. I can see with my two eyes how they prepared it, where they get the stuff that they need, what items did they used. So, it made me feel safer and clean.
Dirty and filthy. Bad reputation for Jamba Juice. So sad. I hope I can still feel the urge of having Jamba Juice once I see one. Perhaps, to a better and cleaner location.

They are overcharging their customers $.20 on every meal deal. When I questioned the employee about the charge he acted dumb and said its only 20 cents. Well it’s 20c I don’t want to pay over the advertised price. There was also a random 40c charge on my receipt that the employee couldn’t explain either (big surprise). On top of all this my wrap was half burnt.
Bad customer service, overcharging, and poor food quality. Well be back, only to talk to a manager that doesn’t explain things to his/​her team.
Will post a picture of my reciept.
Update: The corporate office returned my call and offered me an apology as week as a coupon for an item. Well see later if the change goes through…
changed from 1 star to 2.