Mayers Jewelers

I just spoke with someone on the phone. I was asking if they’re able to adjust watches. He laughed at me and the fact that he couldn’t understand what I was saying. Then he laughed again and said haha and hung up on me. He was literally so rude. Based on the customer service over the phone, I would not recommend this place.

Great experience getting 2 watch batteries replaced here. They open at 9am. Parking can be difficult in this area. I was in and out within 10 min. The older couple? that runs the store are super sweet and quick. $ 10 each for watch battery change. Also got a chance to look around the store and they have some really beautiful pieces.

A close friend of mine referred me to Fred at Mayers Jewelers several years ago. Fred has an extensive knowledge of various stones and metals and she routinely visits his jewelry store to find unique pieces that she loves to wear. Over the past 15 years or so I’ve had Fred repair different bracelets and necklaces and he always provides excellent customer service and timely return of my items. I highly recommend visiting Mayers Jewelers!

Just went in to have a necklace repaired. Super nice people. Ended up fixing it free of charge as I waited in their lovely showroom. Left in a great mood as my necklace was repaired and I spent a couple minutes staring at sparkly things. Great neighborhood gem.

I used to get my jewelry fix in SF but now I don’t go that often, so tried to used a local business. I needed to get my earring fix. Mayers is a good service and price.

My 8 year old watch needed a battery replacement and as I was working for the day in Redwood City I checked and found Mayer’s. Called first and was quoted average of $ 10 to replace the battery so I took it straight over… the people there could not have been nicer… Fred was true to his word and had the watch ready in short time for $ 10…and Stephanie was so very friendly and helpful… I would most definitely come here again for any watch repair needs.
I saw reviews that were not so good and I can’t understand what the problems were with those people because for me this was a very good experience!

I have lived in Redwood City my entire life and routinely come to Fred for my jewelry repairs or watch battery replacements. I have never purchased anything new from them, but trust that they will do an incredible job for a fair price when it comes to fixing my beloved jewelry. I would not go anywhere else, even now that I have moved about 25 miles away from RWC. To me it is obvious that these people love their work and it shows in the effort and care they take in the work they do!

The owner here is acocky jerk. I orderd a name bracelet for my husband. the size was talked about. I made it very clear he is a mixxed martial art cage fighter. Hes stocky. I SAID THAT AT PURCHASES. Your lop of a gem expert/​jewelry expert, gives me some lame ass apology just rude basicly. n the owner, oh that sleeze ball has his nerve. Its almost comical to see a obvious under educated man. Hes got a great basic vocabulary and from past experiance hes also known to barrade me and sister. I bought a150mens bracelet for my man due on his b day only to open a disappointment iney baby bracelet .150.00. No i think not, so i just simpleysay i wantmy money back. The wow factor is not there and since it wasnt done right he dosnt want it. This is my 2experiance here n never have i ever been treated this poorly EVER. I seriousy wanted side chope his wind pipe. He was «YELLING IS THAT OK CAITLIN R OK GIRLLLLLLLL» «RUSSIANS HAVE ALWAYS BEEN A ISSUE N GO AWAY GET THE FUCK OUT of. My communist free store… he said ef eff eff all illegals shoot em all dead. I recoredhe whole convo if u want to here… his establishmen is a overpriced swindling scummy dive of a jewlrey store

Watch out! (pun intended) BAd experience with watch repair, only lately. I’ve been there before for battery replacement, but the watch repair person was replaced, and the new one put in an incorrect battery, and the back wasn’t closed or aligned correctly, and it popped off. The crown shaft was not aligned with the slot in the back. Don’t take your watch here. But they do have pretty great prices on the jewels, both in settings and in the raw. They occasionally have estate jewelery that they sell for a bargain, so for jewelery I give this place a thumbs-​up. I bought a string of perfectly matched pearls for less than half the prices I saw elsewhere.

Went in to get my Michael Kors watch battery replaced and they had great service! They were able to do it on site and was ready in about 10 minutes. Really great cost and they guaranteed that if the battery stopped working that they would inspect it for me to find the problem and get a free quote! Definitely going back.

Horrible service. I go in to have a battery replaced in my Tag. They can’t open the watch and end up straching the back of it. When I complain about the scratch marks, I hear the gentlemen in the back say, «So what.» He comes out and says, «What do you want me to do about it.» I say, «An apology would be nice.» AVOID THIS PLACE AT ALL COSTS… HORRIBLE SERVICE!!!

Stopped in to have my watchband repaired. They were immediately very helpful and gave excellent service. We were so impressed that we have had several jewelry pieces repaired with Mayers Jewelers. We are very pleased with the service, excellent quality, and workmanship!

A friend left 2 pieces of my jewelry to sell on consignment. A price was agreed on $ 2500, He received a voice mail letting us know to pick up my money, My friend sent his brother to pick it up and He shorted us by $ 1000 giving us less money than even the scrap value of the jewelry. When we called to find out why he shorted us $ 1000 he would give different stories and then hang up.
Buyer /​Seller beware

This place is awesome !!! I love there amazing jewelry and repair service!!! I have been going there for some time now, and I have to say I don’t want to go for my jewelry needs anywhere else!!! If you are looking for some great deals you need to go and see them. And don’t forget about repairs, cleaning and even changing the color of your gold into silver… I never knew you could do it, still gold under but just covered with silver :)

I love supporting small local
businesses and this one makes it easy and enjoyable. My entire family goes to Mayers Jewelers and has been for years. We all have had nothing but great experiences when we do and all highly recommend them.

Seemed like a nice enough place to get my metal watch band adjusted. However, it took them a week to do the simple task. When I picked up my watch it wasn’t sized right and they had scratched my brand new relatively expensive watch. They also did something with the extra pins that bent them. So I went down the street to Golden Time Jewelers and they did a great job.

I’m rather disappointed. I thought I’d give this little local place the benefit of the doubt, despite the other bad review, but unfortunately they lived up to Alan A’s description.
On a Tuesday I called to see if they had a certain type of ring. After being hung up on once (seems they don’t know how to use their phone system), I called back again and eventually came in. I placed an order that I was told that they could have it shipped overnight. I demurred and said that two days would be fine. Thursday came and went; no phone call. I called first thing Friday morning. Apparently the order didn’t come in (possibly not his fault) but he didn’t remember to call me (definitely his fault). I asked him to check on the order and he promised to call me back with the info «right away». After several hours I called him again; once again, he had forgotten to call. It might be in that day’s mail he reported, and he’d call me as soon as the mail came. It’s now Sunday and I haven’t gotten even so much as an apology phone call. These folks have lost my trust and my business.

These folks are not competent enough to perform even the simplest task without drama. We dropped 2 watches off here for battery replacement. We were told they would be ready in a few hours and they would call to tell us. Never heard back. Left several messages and they finally called back several days later saying both watches were ready. Went back and only one was ready. Still waiting on the other. The owner is very rude and unfriendly and seems like a real sleezeball.