One Medical Group

I heart you One Medical Group.
Peggy Ross and her team are so sweet and kind! You truly feel like they are taking the time to lead you through the process of improving your health.
Yes, like others have said previously, it can be slightly difficult to find the entrance to One Medical. My advice? Pull into the parking garage (entrance on Veterans) and when you are facing the Bank building, look slightly right of the main entrance and you will see the One Medical Group door.
I love this place because almost everything is done online. You do your paperwork ahead of time. Prescriptions can be requested online. Most of the tests are done in the office in beautiful modern surroundings that don’t feel like a doctor’s office. It is truly a one stop shop where you won’t need to drive to the lab to get your blood drawn.
Their medical gowns have super cute owls on them! They always have lemon water in the lobby! Their bathrooms are stocked with everything you might need.

This was my first visit to One Medical Group. I was favorably impressed.
1. Staff were courteous and efficient
2. My appointment began at the scheduled time
3. The nurse practitioner was pleasant
4. She spent about 25 minutes doing a thorough examination
5. I was able to get a vaccine on site
I agree with one other reviewer that the location might not be really easy to find. As I live in Redwood City, I was familiar with the location. Even so, I tried to enter from Veterans Blvd. while the main entrance is on Jefferson. One Medical could put a map and directions in their appointment confirmation emails that would help clients locate it.
Overall, very pleased with the service and will continue to use them.

My boyfriend made an appointment here because it was the only nearby place that would take his health insurance through Covered California. When we arrived, I wanted to clarify how much the appointment would cost, and the receptionist was very vague, stating it would be «Somewhere between $ 200 and $ 700 depending on what is discussed in the appointment.» She then told us we could pay in-​house, by passing his insurance, for $ 175. When the doctor appeared, we were still trying to clarify exactly how much the appointment would cost, and the receptionist said we could finalize it after the appointment. Even after the appointment, we were unable to obtain an exact amount, so we ended up choosing to pay the $ 175.
Anyway, left with a distateful feeling that something sleezy was going on, and that I got tricked/​majorly ripped off. Doctor’s offices should tell you how much an appointment will cost beforehand, this is absolutely ridiculous.
Ended up getting a recommendations for other clinics from the staff at the place we went for x-​rays.

I go to One Medical because there’s nothing I hate more than having to talk on the phone or commit to something in advance, especially an appointment.
I love than I can book same day appointments online and that they don’t keep me waiting. I love the relaxed feel of the offices and how the casual professionalism of the staff makes visiting so much less stuffy and much more comfortable.
This was my first visit to the newly opened Redwood City One Medical and though it’s closer to my work than other locations, I think I’d rather make the trek to another part of the Peninsula than return to RC One Medical again.
All in all, it was a fine visit, and they were able to accommodate me even though I was 10 minutes late for my appointment (good luck finding the place, btw) but I just left really dissatisfied overall.
First of all, the place is really hard to find and I feel like their main site could have some more instructions since the office is completely hidden from street view and to my knowledge, has no exterior signage beyond the logo on the door… which faces a blockade-​esque parking garage, again, not at all visible from street view.
The parking garage is confusing but was the only thing that tipped me off that I may have been close to One Medical since it has a sign out front stating that the garage parking is for 900 Veteran’s Blvd. If you’re looking for One Medical here, the most important thing you should know is that it’s inside the big Bank Of The West building, on the lower level with the door that faces into the parking garage. Yeah… now you can see why I was 10 minutes late.
I normally like how quick paced and how little touching, if any, goes on at One Medical appointments. I’m a person who doesn’t like being touched and I refuse to go to a casual Dr’s appointment (or check-​up, as they like to call them) unless there’s something really wrong with me and I realize that One Medical can’t know for sure if you’re trying to score drugs off them, but a quick look at my pretty non-​existent medical history would tell you that I’m not a habitual Dr visitor, and besides the time when I tripped an a metal bar on a chair impaled my face, all my visits to a Dr over the last 8 years have been for trivial acne-​related issues.
I scheduled my appointment online the day of and I figured while I was there I’d bring up a few topics that I’d been meaning to ask about so consolidate the visit. I had 3 main items on the agenda, and when I left only one of them had kind of partially been helped. I still kind of feel like the motion sickness prescription I got may have been due in part to giving a certain pharmaceutical brand a kickback more than what may have been best, but I guess I can never know for sure, but the reviews of other people who’ve taken this med aren’t very promising and I wish I would’ve been given the standard prescription for the ailment.
For my other issues I was just told to see a doctor outside of their practice… even though I pretty much just needed a refill of a medication I’ve taken before, without issue, that worked like a charm. I understand that One Medical doesn’t really have «specialists» of any sort, but I felt like the Dr kind of acted like I was asking for oxy straight to my vein when all I would’ve liked was a script for a med so common it’s sold for $ 5 at pharmacies because it’s on a basic treatment of common ailments type list. But no, I was told to make an appointment at an outside office and wait for an appointment there to get what I know will be the same exact prescription I’ve gotten before.
I know it’s their job to be thorough, but I don’t need to pay a yearly fee to One Medical to see one Dr just to tell me to see another Dr somewhere else. That makes me feel like I threw my money away, which isn’t how I’ve ever felt leaving the Burlingame location. Coming to Redwood City has sort of made me rethink my membership.
For the stress in finding the place to my issue being insufficiently resolved, it just wasn’t worth the co-​pay or my time and I left thinking I just wanted to re-​book with One Medical in Burlingame where the Drs seem a little more apt to not make a mountain out of a molehill and don’t make me feel like I’m trying to score some narcotics to give to my pimp.
…which I know was not the intention of the Dr I saw– she was just doing her job– but it def opened my eyes to the fact that I probably don’t need to to pay $ 150 a year and $ 15 co-​pays every visit just to be told to go somewhere else and pay more $ 15 co-​pays. I want easy medical treatment for minor ish, not a pricey middleman to complicate it.